Pulte Homes Reviews

Several things that were “fixed”’prior to closing were done so poorly that they look horrible and are “just cosmetic” and will not be repaired per the warranty. It’s sad to see how very little pride was taken by the builders and the trades when building our home. No one seemed to care about paint drips, adhesive left on cabinets, shoe molding not matching up, caulking missing, mismatched paint, etc. I was pressured into leaving a “good review” for our builder because “that’s how I keep food on the table for my family” but there are many issues we have found that should have never been allowed to happen with an attentive builder. ... More

Our site manager was very good very responsive to any discrepancy we had with the house.

Look up the long list of issues that were not addressed prior to moving in.

There are some small problems, one of the heating and air heaters room couldn’t closed tightly, because this door position is too low. The surface of entrance floor looks like unfinished.

Overall I am pretty pleased with my construction. There have been a few shortcomings, however the warantee department is being very helpful

I love my first new home...

Selena and Brian were very available and helpful to me throughout this experience.

Made settlement 12/19/19. Walked into a filthy bug infested house and had to use master key because ours wasn’t delivered yet. Subcontractors rarely show or call for scheduled appointments. They don’t take responsibility for their work but quick to blame others. i.e.leaking window still not fixed. Warranty manager NIC is a saint without him nothing would get done post settlement. Nobody other than Nic takes responsibility and respects the homeowners. General consensus of our neighbors is similar to the above. When I told the design center what I wanted to upgrade she was rude and abrupt. Called with a question her comment was “ it is what it is”. Which is unacceptable. Hopefully this will help others in making move pleasurable. ... More

The home was not ready to turn over way to many quality issues that should have been corrected if Pulte expected higher quality work. Very disappointing

Been in for less than a month it everything seems to be working great. Sales and building team were honest and straightforward. Would recommend to anyone looking to build in my area.

The home seems nice on the initial inspection but once a closer look is taken, the craftsmanship is not good for the money that was spent. The attention to detail is lacking and we are continuously finding things that were not done properly. It seems that the attitude of "that's good enough" was taken when finishing the home. While Pulte is trying to address all of our issues, it is taking a long time to get someone in the home to fix things.

I wouldn't buy another home from Pulte if they were the last home builder on earth. They pushed us to close before the house was complete and we never got to do a final walk through when the house was cleaned and ready for inspection. They have given us the runaround on getting everything completed and we are still finding things that are wrong. While we were promised that the house would be made right, we are almost 2 months into living in the house and repairs still need to be done. And now the response time to get things completed is whenever they feel like it. I am incredibly disappointed and wish my family had made another choice in builder. ... More

We love our new home, however the buying/building process was unbearable. Our Sales Associate, Blair, was condescending and somewhat rude during the entire process. She rushed us through our choices and didn't offer many that were available. There was never a time where we felt she truly cared or understood our wants and needs. Our sales contract was signed in June 2019. Our first walk through was on July 15th. At that time, we were given a closing date of September 26th. We had a home to sell and Blair continually hounded us about putting the home on the market. We listed the home on August 14th and it sold on August 16th. To make a long story short, we never closed on our new home until December 17th. We lost our buyer and he ended up suing us for breach of contract, costing several thousand dollars that Pulte would not agree to assist with. Also, our home was appraised at $12k less than the selling price and Pulte would only take $6k off. The home is beautiful, but still has minor issues that were supposed to be fixed before we moved in. The house was never cleaned before we moved in, so we had to do it ourselves. Pulte told us the subdivision was in Morrisville, but it's actually in Durham. These kind of things were continual and expected throughout the entire process. We have a list of items ready to send to the Construction Manager before our 90 days is up. We'll be curious to see if we get a response. I emailed two simple questions to him a month ago and still haven't received a response. ... More

Overall the experience was very stressful and not very exciting. Lots of problems from the beginning all the way through the closing and still dealing with isssues almost 2 months after closing. The contractors that Pulte uses leave a lot to be desired. Don't think I would ever build a new home again. Not a good experience.

We needed a place to live and started the process in mid December, we closed on December 30th and my wife and I are very appreciative of everyone's help in getting that done. 2 weeks from first visit to move in---WOW

Excited to be in our new home. Many features that we truly like. Some workmanship is not in keeping with what I would have expected for the price paid. Pulte crew has been very responsive in addressing every issue and am grateful for their attention. Matt and Nic have done a great job as Pulte representatives.

Very disappointed in the quality of workmanship. They rushed to finish in order to get paid before end of year. A number of things were not done correctly.

It was great experience to buy our first home with Pulte!

I was very happy throughout the process

Great superintendent

Cam made the whole experience pleasurable. He went above and beyond to make sure that we were happy.

Less than 2 months moving in, with the rain This week I have a water leak through the AC vent and window from the half bathroom downstairs. Reported and after 3 days no answer. Bad quality of material and labor. Where is the field manager from 218 Eagleson??????? The house can get flooded and nobody cares.

From Angela, to Blake, to Joel. All my interactions with the team have been very professional and enthusiastic. We love our new home and the Pulte team made it a positive experience every step of the way.

Takes several follow up calls to get response. Unwilling to mitigate noise issue emanating from Pulte owned model next to our new build. Four year old pool motor left on 24/7 and rattles. Attitude that we should take up with future purchaser of the model home rather than current owner (Pulte)..."not their problem". So beware of buying a model or spec already built.

My experience with Pulte Homes was excellent. Every question & concern answered, home is great & the entire process went by very smooth!