Pulte Homes Reviews

Great people, friendly.

I closed on 2/19/20. To date, the exterior painting (including caulking and ceiling) and landscaping has not been completed. Also, the exterior was littered with construction debris. There are also interior issues that cannot be addressed at this time due to COVID-19 but reflect upon the quality of workmanship. I am currently having shingle blow offs and shingle flapping in several sections of the roof that has not been resolved although reported.

The buying process did not meet our expectations. Sales and upper management overall did not seem to be trustworthy. Their main goal appeared to be making a sale and as soon as the contract was signed they became unresponsive. Advertised sales prices were lower in Pulte's website and on MLS than the actual home prices offered for the same homes when we inquired at the sales office. Quality of construction was below expectations. Our home was not professionally cleaned at closing. Almost two months after moving we are still cleaning paint drops and construction dust from corners, floors, bathrooms etc. We have uneven floors, a poor paint job and overall shoddy workmanship. We do not feel that we received a good value for the price we paid. Overall we like our home's layout, square footage and how it is distributed. However, based on our experience buying a Pulte home in Nexton I would not recommend them. I would probably never buy another Pulte home again. ... More

Only thing is we were not told about busy street behind us.

The entire TEAM from Sales-Kimberly, Builder-Douglas,-Mortgage-Kyle and everyone involved was very professional and followed through to answer all our questions. We would not hesitate to recommend the entire TEAM. This is our 3rd personal Pulte Home around the South East.

House we moved in to needed a lot of work. It was very dirty and we felt it was of poor workmanship. Even the materials used in our house are flimsy.

I give Pulte 5 Star Service from the time I submitted application to closing. Everything was organized and communicated to give me the best options to purchase my new home. I love the experience and highly recommend to others.

Overall good experience so far. Have not yet moved in but no major issues to date.

I wrote you an honest review earlier today and you replied saying it does not meet your standards. Because you didn’t like it. So why bother to ask me to write another review? Do you really think my opinion has changed in the last few hours? As I said in the first review, the best thing I can say about Pulte’s Lakes of Orange is that they have a fantastic Field Manager who is responsive and actually cares about the residents and treats them with respect.

We had a difficult issue with Pulte, as they reneged on their own contract, causing closing delays. Do not buy from them without using your OWN lender and title company!!!

Plenty of issues with the house with workmanship and quality. I wouldn't be able to recommend Pulte just with the number of issues we've had with them. They did go to lengths to make everything better but that only eases the sting a bit. The house was A COMPLETE MESS the day of closing. Landscaping was not in. Carpet throughout the house had to be replaced a couple weeks after moving in. We had to continually nag the builders to get things fixed that were not right. Then it would be "fixed" and we would have to get things "fixed" again. Second time having a home built and was a nightmare. I honestly would blame most of this on Plute contractors and them rushing to get work done due to the amount of work. But Pulte really needs to either find new contractors or do a better job of inspecting and having them come fix their work vs. having the customer inspect and tell Pulte that the work wasn't done correctly. When all is said an done, I would go back and pick a different builder. If it wasn't for the sales rep Molly and the Construction Manager Daniel, we would have tossed in the towel. ... More

Everything is reasonable for the price paid, and quality is better than many other townhomes we have browsed.

I do not know how to answer the last question. JBHunt did not install the stove correctly, and the Corvid 19 has stopped repairs.

#1. The cabinet finishing is not good #2. If you have your Master Bedroom above your garage you need to buy a separate heater ... Based on our experience, overall it is 1 out of 5 stars.

Satisfied customer

Apart from initial set backs which were remediated, we are very happy with the house that Pulte has built for us.

We have issues that need to be fixed. Bob Uphouse has acknowledged and we are waiting until the Covid Panic has died down. Bob has always responded to our questions and concerns in a timely fashion. Also the house was not professionally cleaned before we moved in

Very responsive to our needs.

Complete excellent service from beginning to end. Very professional staff from the sales office through home design, and building superintendent who provided updates and progress reports on the buildout.

We are still working on warranty issues with Pulte.

Overall a good home buying experience. Construction manager responsive and kind. Sales consultant went above and beyond to answer our questions.

Beautiful houses

We are very happy with our new Clearview model in Starkey Ranch. We have noticed a few minor issues with workmanship, but they have been responsive to many issues. Since we’re in the middle of the COVID-19 pandemic things are at a bit of standstill for warranty work, but I’m hopeful once things ramp back up they’ll get everything taken care of.

We have had several issues immediately after buying, several cracked tiles noticed it appears Installed this way and tile chips, uneven floor with dips, cracked driveway pavers. Quality of kitchen cabinets is poor, had warranty work on cabinets and when they put the doors back they are now uneven, And draw keeps falling off track, Incorrect spacing of wires for tv wall hanging. Dripping gutter, house lacked final cleaning with dried grout or caulk on floor and very difficult to get off. Dripping kitchen faucet and loose bathroom faucet handle, loose entryway door step paver. Crack in garage floor. We could keep going but I think you get our thoughts. ... More

I have heard horror stories about friends and families building houses and when they may have an issue, the builder will not fix, or if they do they never get it right. Pulte has been great, they build a beautiful home and they were very prompt in addressing any concerns that we had!