Pulte Homes Reviews

To much going back and forth the quality does not match the price.

I would highly recommend not to buy with Pulte homes They use cheap quality materials and worst behavioral construction team. Once you close the home then you will be screwed up. Don’t trust sales and construction team words at any stage until you satisfy DON’T close the home.

Pulte has 10 yr old same designs. You will not have contact from any management outside of sales person and property manager. Bad documentation Bad design studio that not accessible as per customer needs. Explanation of packages is horrible. Pulte expects Customers need to come prepared from a horrible design doc and select options in 2 hrs. One good thing is their team on ground is helpful. Their contractors don't follow a standards Pulte mortgage and Pulte insurance is another horrible company that doesn't care about customer experience and value business.

Pulte is a terrible company!! Buyer Beware!!

Going into the purchase of my new home I was excited and enthusiastic. Pulte had such a good reputation, however, that soon changed! They did NOT live up to their reputation in any area! No one paid any attention to the workmanship the sub contractors were doing resulting in sloppy, shoddy workmanship. It seems like the Pulte model is “throw it together and if the buyer complains - fix it - and fix it as cheaply as it can be done. I used Pulte Mortgage and definitely do not recommend them to future buyers. I used Pulte Title, PGP Title, and still have not received a copy of the fully executed documents or the certified survey I was charged for, even though I have asked for it several times and left messages. I called the survey company and was told they gave 6 certified copies to the title company to give me. The last message I received from the sales agent said the survey company was mailing them to me directly. That was 2 weeks ago - still nothing. No one from the title company calls back or responds. They were disorganized and not responsive. Extremely disappointed and cannot stress enough “BUYER BEWARE!” . ... More

While I like the home overall, the quality that Pulte keeps telling you about does not exist. Over 30 days post close and our punch list still has not been addressed. The end product is not satisfactory and we still have multiple issues with the home. The bandaids are already falling off. The cabinets are cheap. The only upgrades I would recommend are foundational with extended rooms otherwise I would recommend minimal upgrades and do it yourself post close. When it comes to the punch list, they simply remove the tape and not fix the original issue that was taped. And when they actually fix the issue, they create more. Our driveway is already cracking after bringing repaired twice. The interior paint job is like a 3rd grader did the painting. Nice home but terrible quality. Just prepare yourself for an end product that is nice but lacks the “Pulte Quality,” or maybe this is what Pulte considers quality? ... More

Bad material and bad construction technique.

TO Make the biggest mistake of your life. BUY a Pulte home.

I have couple of things to fix after we moved in , it was a hard process with no response

Quality of shown model home and the one of the actual home are vastly different. Real let-down.

The upgrades are expensive and of poor quality. The overall construction is weak. On a simple windy day the whole house makes loud noises in the roof. The overall quality of house is poor. The purpose of going for a new construction is defeated. One month after moving the dishwasher leaks water , the Owen when turned on gives out strong burning.smell. They rush through the closing process even though the house ins’t fully done. The basement developed mold even before the closing. Professionally treated but worried about it coming back. I opted for a designer island which isn’t half good as shown in the model home. No pictures available of it before hand. No way to know how it is going to look until it is installed. Overall a bad experience for me. ... More

1) The quality of the work is really worst The garage floor is full of cracks while handing over The back yard is having only uneven stones which renders the backyard to unusable until we spend more money on it. The counter top was provided without polishing The quality of the carpet work was worst and there are of places where the carpet is not even covered over the concrete floor There are cracks on the floor in front of the garage and the construction manager is simply ignoring them when raised to fix it.

Very Poor Quality. They don't take ownership, and there is no quality check. They just want to close the house ASAP. Once you close the house, they will just make some lame excuse in the name of "We are not a custom builder; we are a Production builder." It feels like I bought a remodeled house at the price of a New House.

We had high hopes. Workmanship is subpar Paid extra insulation in walls and roof which was not completed. Construction manager stated he thought we would not find out. Irrigation flooding front yard. Back wall falling down. It feels like we are living in a remodel in a brand new home. Pulte mortagage unresponsive and fees are astronomical. Pulte design center is the worst. They don’t know what included or what extra options. The price for options is ridiculous. We are heartbroken with experience, we had high hopes.

I raised a ticket with customer service for uneven surface in by backyard and the drain holes are too deep inside. Warranty manger came here to inspect but didn't took any action on my backyard, I raised the ticket even before the warranty period. After few days I raised the ticket to fix the backyard and Ron stopped by and had as look and we came to an agreement that my lawn need to be fixed but later on he said that he is not going fix it because my 30 day warranty is completed but I raised the ticket with in 30 days. If you guys can help me in this it will be great because I paid premium to the lot but still after that I got uneven backyard. Please take it as Serious because I raised the ticket even before the warranty period. ... More

I was disappointed by my experience with Pulte. The workmanship was poor as best. I spent 6 hours marking nearly 2000 workmanship and quality defects. Ten days later at my pre-closing walk-through - 30 minutes before closing - trades were in the house still working on the builder’s punch list and maybe 25% of the issues I pointed out. There were issues I pointed out during the walk-through that were ignored. Paint over that flaw, smudge some goop in that scratch, didn’t clean up paint splatter on the floors and tiles. One month later, still waiting for them to come back and finish the punch list. For the price paid for this house, I expected better workmanship and better customer service. ... More

Horrible experience so far. These folk are the worse. Nothing is getting done in a timely fashion and nobody responds until you act a fool

My fire alarm goes off in the middle of the night and Pulte can’t fix it l!!!

Holes still needing repaired. But all we were told was when do you want painters? Did our walk through and marked up a lot of cosmetic items, holes, missing items. Come to closing and sign our paperwork to be told the painters are still there. Oh and we haven't scheduled cleaners. Painters used all types of finishes on all walls, trim is half painted, sometimes even changing from flat to semi gloss to flat again on the same board. Chips in the front door, staples were just painted over that should have been removed. When removed they were just left on the ground. Doors are all chipped up, lesser quality than homes we have built before for less than half the price. Oh and when a door breaks they will replace it, give you no notice and show up at 7am with an unpainted door. All of our red tape was just removed and not corrected. Grout miss matched in backslash and dunks of it on the tile floor. Why is what is standard on a lesser "quality" house cost extra with Pulte? Plugs on the wall where you hang a TV? Nope that's extra. Holes where the fire suppression system nozzles are because we love to cool the attic. Screws through the hand rails for you to get jabbed with, now that's standard with Pulte. Holes unpatched on the exterior, roof vents appear to have been kicked, vents painted shut or open, and shutters installed by the lowest bidder. These are standard with Pulte. Give them a 5 star review and get a ring camera and an accent wall. Bought our own camera. Why have the same incompetent painters paint an accent wall when they can't do the basics? Thanks Pulte for a half a.., half million dollar home. Do better, go elsewhere. ... More

I will like to say I have bought three homes . This by fair has been the worst experience I have had . The work was not quality . The home was rushed and the amount of money paid was not worth it . I had to go as far is emailing the president of Pulte and constantly send emails before I got a response. My home was never professional cleaned . Paint is an ongoing issue. Currently living in the home with trades coming weekly . They won’t even give me any money back for the magnitude of issues. I have missed many days of work and my household has been disrupted with all this . The trades literally just did whatever they wanted with construction. I am depressed to spend more money due to inflation and not have a pleasant experience. I’ll be going into the new year I’m sure adding things that could have been done prior to moving in. ... More

Pulte Mortgage lied and stole thousands of dollars. The house, itself, is okay, but don't use Pulte Mortgage.

UNRELIABLE! I hoped he would be different from all the others I've worked with, but sadly, he's not. I believed he would stand by his word, but he turned out to be just as dishonest as the salesman I was dealing with and his manager. It feels like everyone in this organization is colluding to mislead and deceive buyers, and it's truly disheartening.

I’m not sure why I’m even doing this. I called left a message with customer service when I went through with Curtis, the property manager building manager, whatever his title is who gave me the keys and walked me through the house. I’m shocked on the condition of my floor and have this person in my house, that’s not trying to ease my bad experience, but tell me that I am wrong and my house when he finally came to look with his specialist concrete guy. There was nothing that they did as in to see what type of materials were in the holes of the foundation in the living room , then I said let’s go upstairs. Let me show you the problem of the carpet he would even go upstairs. Oh, I had to get my specialist to go up. There made the complaint when the person gets here to look at the other two things I let Christopher know. Let me back this up the lady who wrote up the deal on the house. I’ll let her know I wanted concrete floors. She let me know that , you can’t do that because it has to have flooring. I said fine. I’m still gonna do concrete floors. The lady help me who picked out the carpet. I told her the cheapest stuff because I’m gonna rip it out and do concrete floors when I met Curtis for the first time and did walking through the Ruction site to do concrete floors. I have 32 different patches in my living room hallway and kitchen. it was like a war zone not counting that no one ever cleaned or vacuumed the floor. I pulled out so much trash and junk and dirt and screws bottle caps. This is supposed to be a new house , not counting the whole sliding glass window area on the concrete was completely busted up from the inch and a quarter nails. I’m gonna stop there truly disappointed. I don’t see how I can give this company a good review from the quality of the house which you build this house with two by fours come on in California by law, you could even get away with this so I have to say for now goodbye ... More

Let me preface with saying that I am very satisfied with the inside of my home. However, I have had major issues with getting a serious drainage issue, potentialy affecting the foundation on the east side of my new home, tended to in a timely manner. I have resided here well over a month now. There has been very little communication from Pulte as to what they are doing to resolve this, and when. I returned from work and day with pipes attached to my storm gutters, appearing to go into the earth. I was given no instruction of what these are nor how to maintain them. Weeks later, the rain water continues to flood right up to my foundation. Last week I returned home to find the east side yard dug up as though a blender went through it, grass and dirt everywhere. It was left in such a fashion all week, through the storm, and the flooding near my foundation looks worse than ever. I now have a frog and mosquito problem, due to all the standing water there. I've been told I need to wait on installing my fence until this re-grading is complete, given no legitimate time-lines. I've been relying on family to dogsit until the issue is resolved, but their patience has run out, as has mine. Unfortunately, as happy as I am with the interior of my Pulte home, the lack of quality communication, and seemingly nonchalant, slow responses from Pulte, has clouded this, making me feel like an unimportant buyer. I waited well over a month to post this review, patient waiting for Pulte to fix a large drainage issue on the east side of my home. ... More

Home horribly built. Rushed into a closing date with an ill equipped home from a QC perspective. Documented over 10 active issues with paramount issue of faulty air. Takes numerous emails that finally threatened escalation for a finger to get lifted. Unbelievably dissatisfied . Woth I could provide my full name as all should see what a crappy job was done and perhaps a resolution. One month in the house and we are already considering selling….buy what does Pulte care…they got paid on a faulty and overinflated house