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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16064 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Very good
- Anonymous
- Verified HomeBuyer
- February 19, 2020
- Hopkinton, MA
Happy to be own new home and living.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Good Home
- Anonymous
- Verified HomeBuyer
- February 19, 2020
- New Hill, NC
I must say I am pretty satisfied by the purchase. Pulte does take care of a lot of things for you, even after closing.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - in general I'm satisfied with my new home
- Anonymous
- Verified HomeBuyer
- February 19, 2020
- Novi, MI
in general I'm satisfied with my new home
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Everything is good
- Linmin W.
- Verified HomeBuyer
- February 19, 2020
- Novi, MI
Everything is good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with Pulte!
- Amanda M.
- Verified HomeBuyer
- February 19, 2020
- Noblesville, IN
We had a great experience with pulte, especially our field manager - Bill
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The wood floor isn't flat and has noise.
- Gang Y.
- Verified HomeBuyer
- February 19, 2020
- Novi, MI
The wood floor isn't flat and has noise. The garage door has big noise and a gap when I closed. The wall is a wallpaper, it's easy to off the wall.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Grade is a B-
- Anonymous
- Verified HomeBuyer
- February 19, 2020
- Woodcliff Lake, NJ
Understand normal new home shortfalls, but the workmanship was a bit sloppier than we expected from a large, reputable public company like Pulte.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
The home I just purchased was leaking from the master bedroom shower and the air ducts were making noise when heat is on! Customer service after purchase is very bad.
- Nameer Y.
- Verified HomeBuyer
- February 18, 2020
- Macomb, MI
I don't recommend this builder to anyone.
Pulte Homes responded:
Oh no, we hate to hear that you haven't had a good experience with our customer support team. We would like to learn more about your situation so we can best assist you and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Pulte Homes - Customer service needs a lot of improvement.
- Rosa B.
- Verified HomeBuyer
- February 18, 2020
- Santa Fe, NM
Customer service needs a lot of improvement.
Pulte Homes responded:
Thank you for bringing this to our attention. We're sorry our customer service wasn't excellent and we'll certainly share this feedback with our team. If you'd like to discuss your experience with us, you can always reach us at customersupport@pultegroup.com. ^Sarah
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
I am still waiting for things to be done
- Yuly C.
- Verified HomeBuyer
- February 18, 2020
- NEW BRAUNFELS, TX
I am been having a couple of issues and had to contact multiples times and will be already two month and not been fixed.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte Homes - They helped me change my keys, they are always very helpful.
- Yang L.
- Verified HomeBuyer
- February 18, 2020
- San Jose, CA
They helped me change my keys, they are always very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Buying felt easier than looking for a home and Pulte checked
- Luis C.
- Verified HomeBuyer
- February 18, 2020
- Venus, TX
Buying felt easier than looking for a home and Pulte checked all our boxes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I would say a great professionalism for the Project Manager Jack,
- Vishvas P.
- Verified HomeBuyer
- February 18, 2020
- McKinney, TX
I would say a great professionalism for the Project Manager Jack, but my back yard work is of very poor quality, it was mentioned in the home inspection report to fix some things which are still left pending. When reached out to the builder it says it will be fixed by the developer but don't know when that is one of the burning issue for me
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Great work from Team
- Jessie L.
- Verified HomeBuyer
- February 18, 2020
- Fair Lawn, NJ
We had a rush closing in between holidays etc, but the team was amazing and really prompt to respond to requests, walkthroughs, documentation and on the closing day itself. Many thanks for Sal and his team for a wonderful experience. We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quite Unhappy
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Westfield, IN
Pulte needs to slow way down on the build process. While we have found Pulte responsive to fixing things, it seems we are always discovering things that aren't right. It definitely does not make us feel like our investment matters when we see so many cut corners and inconsistencies.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
My dream home
- Silvia S.
- Verified HomeBuyer
- February 18, 2020
- Riverview, FL
The house is beautiful and we are super happy with the workmanship and price of the house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
the quality of the house
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- BOERNE, TX
The quality of the sod and installation were very poor and that has been my primary disappointment.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Smooth
- Cameron B.
- Verified HomeBuyer
- February 18, 2020
- Whitestown, IN
Smooth
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Satisfied with everything
- Joel V.
- Verified HomeBuyer
- February 18, 2020
- Naples, FL
Satisfied with everything
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New Vanderbilt
- John F.
- Verified HomeBuyer
- February 18, 2020
- Myrtle Beach, SC
I don’t think I could be more pleased with my new house. Short of the fact custom choices were limited. The house is exactly what was promised and finished when expected. The team was a pleasure to work with.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
An OK Experience... Not Great...
- Zachary S.
- Verified HomeBuyer
- February 18, 2020
- Westfield, IN
The quality of work I feel is sub par for the price of the house. They rush you through closing and the buyer pays a penalty if they delay closing for any reason, but the Pulte can delay without recourse. We moved into an unfinished home, unpainted exterior, and 8 weeks later, still no sod and an incomplete punch list. With the weather being a slight factor on some of the above items, I still feel it was poor planning on Pulte's part. My advice to new home buyers with Pulte is to stay on top of them every step of the way. Do not settle for less than you expect and keep pushing them. In ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte Homes - Very happy with our Pulte home.
- Ray A.
- Verified HomeBuyer
- February 18, 2020
- Frisco, TX
Very happy with our Pulte home. The quality of the workmanship really stands out.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - We have a very good experience building a house with Pulte.
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Garland, TX
We have a very good experience building a house with Pulte.Staffs are very accommodating and responsive from initial purchase,design selection and options.Building a home with Pulte is worth it.Thank you Pulte Homes for making our dream house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Feedback on home
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- PHOENIX, AZ
Very average. Helpfulness and getting issues handles very poor
Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving excellent customer service and we'd like to know more about your experience and how we can improve. We're always listening at customersupport@pultegroup.com. ^Sarah
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Solid first home
- Zachary G.
- Verified HomeBuyer
- February 18, 2020
- Aubrey, TX
Worksmanship can be iffy, but the builders will fix anything wrong/poorly done promptly.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
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