Pulte Homes Reviews

Great buy!

Pulte Homes hires qualified, dedicated and honest people to help build your dream home, From the moment you walk into the sales office and meet Dale, you know you will be in great hands. Then once your construction begins, you have Ian, who is the best! Every detail was communicated and from start to finish, he is there to help above and beyond expectations! Pulte builds elegant homes with superior customer service!

We love our new home however I think that there were some corners that were cut that gave us the impression that is less then expected. For instance, unfinished walls that aren't covering electrical wiring in the garage, the storage area and the furnace area. For the cost of a few pieces of dry wall this would not have given the appearance of cost cutting. Clean up also seemed to be an after-thought.

We had an awesome experience! Our builder, Jason, was amazing throughout every step of the process.

I feel the house was rushed and should have been built with a little more care and quality. Only a month in and submitting warrenty claims.

Many, many aspects of the home were not completed at closing. There are many flaws throughout the house.

Overall we had good experience!!

Not pleased

I discovered a couple of issues in the construction and service. The Pulte provided a decent quality of service until the closing date. After signing on all the required paper, my request or inquiry email is not well responded. Follow-up appointments extremely hard to schedule. Pulte mortgage didn't do their job thoroughly, failing to pay to insurance company. No show for follow-up service, etc.

A few workmanship observances but the service and vale are great. All Pulte employees were wonderful to work with.

Project manager tried very hard to stay on top of crews, but fell short in drywall and paint. Drywall was not installed properly and we tried to hang a ceiling fan only to have 5 nails pop out in the ceiling. Down the hallway you could see the drywall bow and swerve in and out. Paint in carpet, across tiles and in the grout; which was never sealed, not even in the wet rooms.

There are problems with my final inspection - and more that we are finding as we live in the house.

This purchase has been a very disappointing experience. I owned Pulte before and that's why I had some comfort purchasing another Pulte home. However, that won't happen again. My very first impression was when I walked into my master bathroom on my first day as an owner...there was urine on my toilet seat. Unbelievable. Additionally, I have come to find that the quality of worksmanship is just not up to measure commensurate with the price paid. These homes are thrown up just as quickly as possible and the substandard workmanship shows. I have contacted both the site manager and the warranty manager with a myriad of issues and not one has been addressed to this day (two months after move-in). Better builders for the price! ... More

As a single homeowner, I was very impressed with the level of commitment with which I was treated. Not knowing much about home building or the process, my questions were answered quickly and in terminology that I could understand. No question was a "dumb question"! It was a wonderful feeling to go through the whole process knowing, without a doubt, that the Pulte team was with me every step of the way!

Your staff made my experience enjoyable

Nice home!

The builder's maintenance team is professional and responsive. THANK YOU!

We had the best experience possible! From the very first moment we spoke to Trenton in the sales office, we knew we wanted a Pulte Home! Tyler, our Field Manager, was an absolute pleasure to work with. They both made the entire process effortless and enjoyable for us! We absolutely love our home!

So far so good, I am very satisfied with the way things are going in my new home, any problems that I had, since moving in, have been taken care of in a timely fashion. Your staff of Ray and Dave have been very attentive and Pulte should be honored to have them as employees.

When contacting customer care manager or office I’m always left feeling that I’m not important to them. Too much reliance on email communication and cell phone contacts should be mandatory. The basic tone is we’re here to help with issues but you’ll just have to wait until we get back with you and not how you would like (call) but how we like (email) especially when explicitly asking for a phone call when email is ineffective due to needing to discuss issue further.

The kitchen is great. Everything else is good but not as good quality as we were expecting with what we paid for it. It looks very nice at first glance, but once you move in you notice so many details that were missed (like bathroom counters half an inch away from the wall on one side, etc.). In the building process, a lot of nice and assuring words were said that did not necessarily always happen in the end.

From start with the salesman, to the final inspection with our home builders, everything was handled professionally. We are so happy with our new home.

Overall good experience building Pulte home.

I feel that some short cuts were taken. The sheet rock wasn’t good quality. The master bathroom shower is poorly built and the frame is of poor quality. The construction manager Sefano is extremely good in taking care of issue that he can.

Struggle to get repairs completed! When repairs are finally made, the repairs are shoddy and careless. Things go from bad to worse when trying to get things fixed under warranty.