Pulte Homes Reviews

Everyone from the Pulte team has been great!

If I had it to do over again. would not buy a Pulte Home.

Major plumbing issues causing flooding within the first 2 weeks and washer stopped working after 1 month. We know of 2 other homeowners with plumbing issues upon closing. Employees are friendly but company policies and procedures prevent adequate more customer service.

Pulte has a solid build process and communication as the home is being built. Quality and excellent home warranty as well.

Pulte committed to the date of closure but last minute fixes were real sloppy and they punted those to warranty where the homeowner needs to chase and get this down. Quality of the work until the last month was good but bad planning and negligence during closure needs to be addressed. Well prices might seem little high but can say its worth only after 5 years seeing how well the house has settled.

Great value for the money. Detailed finishing work not the finest.

Our new home is beautifully designed and many many things are just perfect! But there are also many little problems that are annoying and difficult to get resolved. Nothing is urgent anymore (the one urgent problem was fixed but only after a 10 day wait). The project manager is overwhelmed so there's no way that he could possibly address the issues. We hope that Pulte will respond within the first year of ownership so we can have the perfect home we dreamed of.

Everything went very smoothly - from purchase agreement to options selection to construction to closing to finished product. We are extremely pleased with our new home!

Awesome buying experience!

All Pulte representatives we spoke to and worked with were kind, friendly and professional.

Great craftmanship, beautiful details.

Great experience throughout the buying process!

Would build with pulte again.

So far all good except few minor issues here and there.

Work not completed. Items not correct. They are working on some

From when we first met Tom the service has been great. Tom went above and beyond to help us with getting approval while we sell our house and to help get our contingent offer extended while our house was still on the market. Eleonora was our loan agent and she was amazing. She keep me on track to have all the documents in so we didn't have any issues and she helped us make our whole experience so easy. Ryan our head builder was awesome. He took over our build half way through because our prior head builder left. Ryan came in half way through and did an amazing job. He keep us in the loop on everything that was going on with the build when he took it over and when it came down to closing. He has been so helpful to make sure we registered everything we needed to register to keep or extend warranties. Ryan explained everything with the house so it was so easy for us to understand. He made it feel like we were there for the hole build by explaining how everything works and how it was built. Everyone who helped us from the Pulte team through our whole experience, Specially as I said before Tom, Ryan, & Eleonora was amazing. They make the whole experience as I stated before so easy. I couldn't have asked for a more stress-free experience. On top of that we have lived in the house for 2 moths and the house is amazing. Thank you again Pulte and Tom, Ryan, & Eleonora ... More

Delivered as committed.

There are many parts of our home that are very unprofessionally finished-Front door was installed crooked, brick edge along front step has a hump and not laid flat, sloppy painting throughout, several windows had significant scratches in the glass, woodwork is very poorly lined up and stuffed with caulk, then painted over, there was a chunk out of our patio which was patched and now visible, there is cracking in the concrete driveway, the interior doors are cut way too short, the insulation is of very poor quality and we can hear right through the walls to the outside, we are starting to think there was no insulation in the exterior walls? ALL of the materials used throughout are of very cheap quality. We have been dealing with an issue of the construction workers for over a month now and supposedly Pulte reps will be meeting with the residents soon to address the many upset residents and their concerns. The workers have their music obnoxiously loud and they watch for the builders rep and as soon as he starts to drives up the street they turn it off. They obviously know they're doing something wrong, they are extremely sloppy and our streets are filled trucks, dirt, garbage and lots of nails all over- many residents have had nails in their tires, they park on both sides of the street so residents, garbage trucks, movers, etc. are blocked and can't get in. They seem to have no regard for the home owners who live and no pride in their quality of work. The way they build homes is as lazy and sloppy as they portray themselves in the neighborhood. Extremely disappointed in our new home and feel like we will need to sell in the next year or two before the house starts to have major issues. ... More

Happy with process and home

I have to say We we felt rushed deciding our personal choices for our home but we did and add are happy. Our house was built within 6 months so there was pressure but it all worked out. We were thankful dir our builder and sales manager to step us through the process! The house is solidly built and we are happy py. Thank you

Very satisfied.

Overall a good experience and look forward to enjoying many years in our new home.

Love the home....'however' in one day and at the same time I had 4 contractors here fixing things that should never have needed fixing. Replace the mirror in master because of defects, 'repairing' master marble sink (what, its supposed to be brand new?), fixing shoddy drywall, repair sliding glass door. Truly believe Pulte purchases '2nds' and uses them in new homes to cut costs. A number of items in my home that needed replaced, repaired should never have been in a new home. Have spent a lot of time with people in and out getting stuff fixed and then discovering more. You begin to feel like a chronic complainer. Previously purchased a new home and never had any of these issues. ... More

Plan for the build to take as long as the original projection window despite any positive comments regarding finishing early. If you need to make temporary living arrangements make them based on the full amount of time Pulte has to complete your build. Look at what is written down as and building modifications or interior elements on paper carefully. Mistakes were made on mine that essentially “became my problem” because I signed off on number and descriptions ( which made no sense to me) trusting that they were recording my selections accurately

Everyone is easy and great to work with. The experience was wonderful!