Pulte Homes Reviews

Would definitely recommend to family and friends! What a great experience from start to finish.

Happy with purchase

The team is there to answer your questions.

House was not actually ready on the day of closing. But moved in anyways.

Everyone that we've dealt, at Ashwood Crossing Naperville, with has been helpful, timely, available and easy to work with.

Pulte homes exceeds expectations. Home is wonderful and people you deal with are top notch.

The time it took to finish the house was longer than promised.

Excellent homes in an excellent area!

I would have to say the professionalism from the sales team ,to project management, to mortgage team have been the best I have ever worked with, and now you can include the warranty dept. which have been top notch also. Have not had any issues to date all has been a pleasure.

always check the building progress

Home seems pretty good and well built

I will say that the project managers Norman and John return our call promptly and do everything they can to resolve and problems as soon as possible.

Good homes . Very professional staff. We moved in last year in November and our experience has been great so far.

Check all work for quality and workmanship. Slow response in getting any issues fixed.

Very disappointed with all the issues that needed an need to be delt with

Quality work is absent

Like many other large companies Pulte sells stability and process driven builds. Our experience however was not the best after the sales processes. 1) We had 3 field manager changes and we did not get acclimated to the process until about 5 steps in. 2) While the field manager did his best to rectify issues, the workmanship of the house was still just a little off (examples below) a) our cabinet drawers are still very stiff and do not slide back and forth well with daily use. Of course during our walkthrough they made sure the drawers slid as well as they could. But as soon as we put 3 pots in they all started acting up. The cabinets themselves also have large gaps between the frame and the doors themselves but they fit into the "pulte" standard. b) Our hotwater heater stopped working correctly 5 days in and we needed to get someone out to fix it c) The door to our garage broke one month in.. and we have had to exit the house and go around to the garage to leave the house everyday. d) Every single window and sliding door is super hard to close. I have to slam or maneuver many of them just to get them to fit and lock. It is not all bad though as their customer service team is very quick to try and resolve issues but sometimes due to the quality of vendors you get what you get. The appliances provided are also fairly nice as I am enjoying using my chef's range and dual oven/microwave. ... More

great home

Good value for the price and excellent sales representative

Problems with the mortgage proses!!

Happy with entire experience. On site manager was great and very responsive to any concerns.

I’m disappointed. The workmanship is below average. In my opinion they rushed to build my home so they can get it off inventory before the year ended. I have issues with the lawn, bugs and pest as well. They planted dead grass and trees and now the landscaper said there is a fungus in the grass. They should just replace it rather than telling me they fertilized it and just wait.

Hats off to All Pulte Team. Each of everyone from Sales , Lending and construction teams really helped a lot on every stage of action. Special thanks to Jane B / David / Kim and Josh P. Thanks Sridarr

I was lucky to buy another new home prior to this purchase. The home buying experience was pretty ordinary compared to the last one. Their inflexibility with options for a home that costs over 800k is laughable.

Very disappointed with the amount of issues that the home had since moving in, and the amount of time it is taking to get these issues addressed and resolved. My closing date was 11/15/19, and as of now (1/08/20)I still have approximately 20 items on my list that I continue emailing to your team on a weekly basis. Quite a few of these issues were pointed out prior to moving in, and did not get addressed at the time. Anderson has been proactive with trying to help to get issues resolved, however most of them should of been resolved prior to closing.