This is the tenth home we have owned across six states: Indiana, Illinois, Michigan, New York, Missouri, and finally, Texas. Of these 10 homes, seven were brand new. The quality of this house in Texas is as good or better than the others. The responsiveness of the support team was as good as could be expected, and in a couple of occasions better than what we had experienced. We have been in our house a scant two months, so it is too early to tell how well it will hold up. But so far, so good.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with your new home since moving in two months ago! It's great to know the quality of your home and the responsiveness of our team have met your expectations so far. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

David has been very responsive to minor issues we have found

Paul E.
Verified HomeBuyer
September 16, 2025
Tucson, AZ

The purchase process was smooth, and post-closing, David, our construction lead, has been great with answering questions via phone and text.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear the purchase process went smoothly and that David has been responsive and helpful with your questions after closing! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Absolutely love the house

Anonymous
Verified HomeBuyer
September 16, 2025
Justin, TX

I am still in awe at how nice the house is and the care that was taken building it. The team has been amazing from initial interest all the way through to close and even after. Couldn’t recommend Pulte homes enough

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are loving your new home and the workmanship! It's wonderful to know that you had a great experience while working with our team. We appreciate your kind words and your recommendation! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

quality of workmanship

Lina D.
Verified HomeBuyer
September 16, 2025
Stuart, FL

Overall ok with this workmanship of home, but kitchen cabinets are nothing but cheap cardboard and I upgraded to level 5. I’d had to see level 1.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you’re overall satisfied with your home, but we regret to hear the cabinets did not meet your expectations, especially after your upgrade. We would like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 5

Ryan was great, providing excellent support in the buying of the property.

Yasmany V.
Verified HomeBuyer
September 16, 2025
Orlando, FL

Ryan provided great services and value. He is a great asset to Pulte Homes!

Pulte Homes responded:
Thank you for sharing your feedback with us. We are so glad to hear that you had a great experience while working with Ryan! It's wonderful to know that he provided excellent support throughout your homebuying process. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Reiterating Concerns – Final Walk-Through and Quality Issues

Troy B.
Verified HomeBuyer
September 16, 2025
LAS VEGAS, NV

The final walk-through should truly be just that — final, with all work completed and quality standards met. Unfortunately, that was not my experience, and the home delivered falls far short of what Pulte markets as “luxury.” • Furnace Issue: The furnace was running 24/7 at move-in. As instructed, I called Dan, but he never returned my call. I had to contact Sierra Air directly, who fixed it on Friday. This was a significant issue that should have been identified and corrected before closing. • Framing Problem: While installing a TV mount in the bedroom, I discovered the studs were spaced ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that your home did not meet the standards you expected or that we strive to deliver. The issues you’ve described regarding workmanship, communication, and the timing of repairs are concerning and not reflective of the experience we want for our homeowners. We’d like the opportunity to review your concerns in more detail and work toward a resolution, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^KH ...

Total Score 3

Quality 2

Trustworthiness 2

Responsiveness 3

Peter

Edward H.
Verified HomeBuyer
September 16, 2025
Lemont, IL

Beware of sales they get involved with closing in a bad way

Pulte Homes responded:
Thank you for providing feedback for us. We are sorry to learn about your experience with your closing process and would like to learn more about it. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Overall

Vittorio C.
Verified HomeBuyer
September 15, 2025
Estero, FL

A great experience all around. Great quality home, second Pulte home purchased pre construction. Price could of been a bit better but not bad.

Pulte Homes responded:
Thank you for sharing your feedback with us. We are thrilled to hear that you had a great home buying experience with us and are happy with the quality of your new home! We appreciate your kind words and your feedback on pricing. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

ok

Anonymous
Verified HomeBuyer
September 15, 2025
Wesley Chapel, FL

Experience is ok. Build quality is ok. Need improvement in communication

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear your experience and build quality were positive overall, and we appreciate your note on communication. We’ll share this with our team as we continue working to improve the homebuying experience. ^KH

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

My new Pulte Home is a lemon... :(

Rodolfo D.
Verified HomeBuyer
September 15, 2025
Rosemount, MN

slab floor is uneven, walls/floor moulding/trims are bowed, paint droplets on bathroom sinks/fixtures and door fixtures, new bathroom mirror have scratches, interior caulkings are not smooth and who knows what else i will eventually find later on... quality of workmanship leave much to be desired. i feel like job sequences were not followed (ie, complete paint job first before installing fixtures) and interior door and main bathroom surround installers didn't report any defects/discrepancies to manager/quality personnel. But i appreciate the fact that they are trying to rectify these issues ...

Pulte Homes responded:
Thank you for sharing your experience with us. We regret to hear about the concerns you’ve experienced with workmanship, as this is not the experience we strive to provide. We’re glad to know our team has been responsive to your service requests, and we want to ensure your home meets the quality you expect and deserve. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly. Thank you again. ^KH

Total Score 3

Quality 1

Trustworthiness 4

Responsiveness 5

Wonderful people, but there was one that almost ruined the entire experience

Vaughnyetta P.
Verified HomeBuyer
September 14, 2025
Baytown, TX

The overall process was great with the rep that showeed me the home (he was with me through the entire process. His name is Brandon), the building manager was amazing, the closing lasy was an absolute gem, the inspector was thorough, straightforward, and honest, and the property itself is very nice. My biggest issue and the main thing that was the closing rep. She was a nightmare!!! I almost pulled out of the deal all together becuase of her incompetence, lack of professionalism, and nonchalant attitude with the problems she was causing. The day of closing, she was calling me to request ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Brandon, the building manager, and the inspector provided such positive support throughout your journey and made the process smoother for you! We sincerely apologize for the challenges you experienced with the closing representative. Your feedback is important, and we’ll be sharing it with our team to address these concerns and help improve the process for future homeowners. Thank you again. ^KH

Total Score 4

Quality 3

Trustworthiness 5

Responsiveness 5

The unknown

Anonymous
Verified HomeBuyer
September 13, 2025
Macomb, MI

Buying experience did not live up to any of our expectations.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that your homebuying experience did not meet your expectations. We'd like the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3

Quality 3

Trustworthiness 2

Responsiveness 3

These guys rocked!!

Anonymous
Verified HomeBuyer
September 13, 2025
Kingston, WA

Brandon and Shawn were amazing. They were both professional, responsive to concerns in a timely manner and patient in explaining the details of the new house. They listened and addressed all of our concerns big or small. Jacob was organized and clear about discussing warranty and how to follow up issues after Key day

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that Brandon, Shawn, and Jacob made the process smooth and kept you informed throughout the way! It’s wonderful to know they addressed your concerns with professionalism and care. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

I will NOT purchase from Pulte again!

Anonymous
Verified HomeBuyer
September 13, 2025
Atlanta, GA

Bad Bad and more Bad. I will not be recommending to friends and family. Very cheaply built and all staff have a used car salesman mentality. Been in my home 2 months and I am still trying to get things that were not good before closing.

Pulte Homes responded:
Thank you for providing feedback for us and bringing this to our attention. We are truly sorry to hear about your experience since moving into your new home. We'd like to help resolve your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 1

Achraf

Achraf H.
Verified HomeBuyer
September 12, 2025
Naperville, IL

It was great experience, ThankYou

Pulte Homes responded:
Thank you for sharing your feedback. We are delighted to hear that you had a great experience with our team! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Pleasure working with Ben and Brian

Laurie N.
Verified HomeBuyer
September 11, 2025
New Albany, OH

The responsiveness of all the people involved was fantastic. It took a bit longer than expected but definitely worth the wait!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are so glad to hear that you had a positive experience while working with Ben and Brian! It's great to know that they were responsive to your questions and concerns. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great Builder

Anonymous
Verified HomeBuyer
September 11, 2025
Bluffton, SC

Very frustrating dealing with sales people. The rest of the process was fine.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our sales team. We'd like to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2

Quality 5

Trustworthiness 3

Responsiveness 2

Good intro meeting, good design center meeting, good process

James J.
Verified HomeBuyer
September 10, 2025
Carol Stream, IL

Our house was constructed with the finest workmanship.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with the intro meeting, design center, and overall process was smooth, and that you’re pleased with the quality of workmanship in your new home! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

I love my new home

Arthur P.
Verified HomeBuyer
September 10, 2025
Menifee, CA

My is Arthur, I love my new home and quality of new build home

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that you love your new home and appreciate the quality of your build! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

A Reputable National Builder

Anonymous
Verified HomeBuyer
September 10, 2025
Washougal, WA

Overall a great build experience and a good, quality product. Cons: 1) not flexible with customization; 2) for our community, the higher priced homes get the same standard items as the lower priced homes.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you had a great build experience and are happy with the quality of your home! We appreciate your comments regarding customization and standard features across different price points, and we’ll share your input with our teams as we continue to evaluate ways to enhance the homeowner experience. ^KH

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 5

Great

Paul R.
Verified HomeBuyer
September 10, 2025
Stuart, FL

My experience was wonderful.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you had a wonderful experience with us! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Enjoying my new home

Donald C.
Verified HomeBuyer
September 10, 2025
Easley, SC

The house is well built. Many big closets. The two Pantries in the Kitchen are great. We have over a moth, found no major problems. The two small things were corrected very fast. We do miss the built in Shower seat in our old house.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that you are enjoying your new home and its layout! While we're sorry to hear that you had some concerns in your home, we're glad they were quickly addressed, and we appreciate your note about the shower seat. Your input is valuable as we continue to refine our designs! Thank you again. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Joe is fantastic!

Ezequias S.
Verified HomeBuyer
September 10, 2025
Orlando, FL

All the experience was great.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are so glad to heat that you had a great experience while working with Joe! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Extremely bad.

Olugbenga A.
Verified HomeBuyer
September 10, 2025
Saint Cloud, FL

Pulte refused to address the noisy air return unit that it installed in the primary living room, shifting the responsibility and costs for addressing the issue to me. Too bad for Pulte's reputation.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are sorry to hear about your concerns with the HVAC system in your home. We'd appreciate the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

We were pleased with the entire process and especially the finished product.

John o.
Verified HomeBuyer
September 10, 2025
NAPLES, FL

Nate did an incredible job and delivered a wonderful new home to us.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re so glad to hear that the process went smoothly and that you’re pleased with your new home! We’ll be sure to share your kind words with Nate, it’s wonderful to know he helped make your experience such a positive one. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Display

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes

Customer Reviews

The sales contact Connor and the construction supervisor David were great

David has been very responsive to minor issues we have found

Absolutely love the house

quality of workmanship

Ryan was great, providing excellent support in the buying of the property.

Reiterating Concerns – Final Walk-Through and Quality Issues

Peter

Overall

ok

My new Pulte Home is a lemon... :(

Wonderful people, but there was one that almost ruined the entire experience

The unknown

These guys rocked!!

I will NOT purchase from Pulte again!

Achraf

Pleasure working with Ben and Brian

Great Builder

Good intro meeting, good design center meeting, good process

I love my new home

A Reputable National Builder

Great

Enjoying my new home

Joe is fantastic!

Extremely bad.

We were pleased with the entire process and especially the finished product.

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