Pulte Homes Reviews

Why did Pulte require me a disabled retired veteran to pay 17k dollars down payment to start my contract to build my home. My credit scores were above 800 during the buying process. Also Pulte only offered a 30 day closing option just to wait for the interest rate to rise.

Pulte homes is overpriced for the quality of materials they produce. From the faucets to the flooring it’s all very cheap. Downstairs was mixed with carpet and tile for the standard build they ran tile @ the front door (foyer)and then just laid one piece of carpet in front of the stairs and went back to tile for the kitchen and dining area and back to carpet again for the “living room” which isn’t a living room it looked horrible. The faucets are so cheap it’s unbelievable. The cabinets are super cheap. For the amount of money they ask they could @ least provide the buyers with better quality materials even @ the standard build level. Oh and when you go to the design center for “upgrades” if you take them up on their “upgrade offer”once you leave you’ll realize you could’ve bought a new house or a new car. The design center is a joke!!! The entire build is very cheap for the money they’re asking for their homes. They include a stove, microwave, & dishwasher after all the money you spend you mean to tell me you can’t include a refrigerator too? Everything is really cheap baseboards, cabinets, paint job, flooring, windows. The structure of the build overall is not strategically efficient. The master room is so tiny you’ll think it’s for a kid. The other bedrooms are basically closets. It’s a total rip off building with Pulte. Words can’t quite explain my dissatisfaction all I can say is look elsewhere for a better quality builder. The homes are not worth nearly a half a million trust me. Run the other way and at least see what you can find. Don’t stop here. AGAIN the way they structure the home is basically apartment style. There is NO real living room it’s so heartbreaking. The quality and the structure of the build layout is jaw dropping when you do your final walk through. Their prices are way too high for the quality and amount of space they provide for a full functioning family. Pulte chooses quantity over quality. I’m leaving something out but if you don’t take anything from this review take this note this. Your dollars will not stretch well building with Pulte. They purchase the cheapest materials as far as faucets, cabinets, baseboards EVERYTHING the sinks toilets they’re all HORRIBLE. I understand they’re in the business to make money but this is total greed. I also understand their design center sales pitch but my God even at the standard build level don’t provide the bare minimum quality materials it’s not fair to the buyer whose not “wealthy” people just want to buy a nice home for a half of a million in hopes to stay forever but honestly you can’t stay forever because your family will out grow the living space. There is no living room period and the bedrooms are for newborn babies. Pulte should be ashame for their asking price and then for the quality of work after their sky high asking price. They’re not quality builders please note that. You’ll be disappointed I guarantee. I’m very disappointed. I built nearly a half a million dollar home and my home feels like a cheap apartment. They’re no good with quality, structure layout, or size! Signed A Unsatisfied Customer ... More

A lot of materials look/feel cheap, and had a lot of difficulty getting responses on issues.

Bad experience. Every phase of construction was completed (fixed) with the absolute worst sub contractors. Pulte’s Framing was so cheap that they do not even use a top plate (2x4) on most of the interior walls. I even had to inform the builder that trusses were sitting on load bearing walls that Did Not Have a Top Plate. This could’ve been fixed when I originally told them. But no, they decked the roof, and shingled before they decided to fix the truss setting on a loadbearing wall without a top plate. By this time, three of the trusses had already broken due to the downward force of the roof deck and shingles. Pulte sent two Non-English speaking day laborers To lift the trusses up off of the top wall so they could install the top plate. The workers tried to use a 2x6 and a hammer to drive support underneath the trusses so they could install a top plate. I actually loaned them a 10 ton hydraulic jack to lift each truss to install The top plate 2x4 Under each truss. As a result of this inferior construction, three trusses were broken due to the weight of the roof decking and shingles that had already been installed. Sheet rockers were nothing more than a day laborers that were hired by subcontractor to come in and attempt to sheet rock the house. Absolutely the worst sheet rock job I have ever seen in my 60 years of being around home construction. Tape bed and texture subcontractor did not use tape on many of the joints in the ceiling. I have never seen this done in my entire life. I paid $550 extra to have the kitchen vent vented to the outside. Pulte subcontractor miss located the outside vent arrangement so it was not where we’re supposed to be. Instead of fixing it correctly, the installer came in with tinsnips and cut out the metal ductwork and patched on A piece of sheet metal to try to correct the location. I told them I would not except that, because I had paid over $500 to have a proper exterior vent for the Vent a hood. It was eventually corrected by installing a Nother exterior vent box. Trim carpentry was pathetic. In setting cabinets, they actually used a hammer to knock holes in the back of the cabinets for the water pipe and drains penetration. Inaccurate cuts on the baseboard trim we’re left for the painters to fill with cock. Painters smeared cock on many of the door jams and then just painted over it. Pathetic workmanship. If you have read this statement to this point, you can get a feeling of what I think about Pulte‘s construction. I actually sent photos to the CEO of Pulte along with two senior vice president‘s in an email. I don’t know who forwarded the photographs to the San Antonio office, but the next day I received numerous calls from San Antonio Pulte office assuring me that all of these problems would be fixed. Well, when I pay top price for a quality construction home, I don’t think things should be fixed. I think they should be done correctly the first time. I have photos of everything I’ve talked about here, plus a whole lot more that I haven’t mentioned. I just don’t have time or the wheel to go through item by item each deficient steps that were taken during the construction process. I will sum up my statement by saying this, just as I mentioned to the CEO of Pulte, the word “quality” and Pulte should not be used in the same sentence. If you know of somebody considering building with Pulte, unless they are somebody that you really don’t like, don’t let them contract with Pulte to build their new home. ... More

Pulte is the worst builder ever. Bad finishes, materials and customer service. The construction mgrs don’t perform their duties and are unresponsive to any communication.

After pointing out a load-bearing beam was left floating it took 3 months of constant asking for the contractor to actually fix the issue and only fixed it the day before they started hanging drywall. Then Pulte painted my house the wrong color and only fixed it after being pressed about it, and in the repainting process they got paint on everything what shouldn’t have paint on it and had to be constantly asked to come fix the parts they missed and they refused to replace/ fix some of the items they got paint on in the process. Then at closing, the construction manager Aaron and I tried to push closing due to the AC not working and hurricane Ian coming in. His management Bill told aaron, I had to go to closing regardless and that the AC would be fixed by the time of closing. I call Bill at closing and he’s tells me the AC will be fixed. Then Bill then calls me 2hr AFTER CLOSING to tell me the AC will not be fixed and that closing should be pushed. Pulte then gave me an list of items they would fix after closing and gave me dates they would have it done by and several of those items were either not fully completed or never done. ... More

Bed quality of interior work, nobody cares to fox an issues, many promises to fox them but no one was done

Just bad experience. House was not given cleaned a month later still not clean

OVERALL FROM BEGINNING THE WORST EXPERIENCE IN BUYING A HOME AND WE HAVE PURCHASED AND BUILT HOMES IN THE PAST FROM DIFFERENT BUILDERS.

We have been disappointed with the home buying process and workmanship in our home. We were hoping to be excited to take possession and that did not happen. Many times our concerns were dismissed. No urgency to get things corrected. For example, our doors on the lower level will not close, at all. The carpet in one area does not meet the baseboard which leaves a gap. The toilet is not bolted down tight to the floor. The toilets are not centered between the vanity and tub. We do not have a main water shut off inside the home (has since been resolved). We love the location and were hoping for better quality for the price. We hope to have our refrigerator 3 months after closing and still waiting for refrigerator although they have provided a very basic temporary in the meantime (we have since received the correct refrigerator). We have really tried to balance our expectations with the supply chain and labor issues and be realistic. We knew it would take longer to be completed and understood that. We have submitted warranty requests, and have heard nothing back. No information about utilities, or amenities. We suggest not closing until you are completely satisfied 100%. The subcontractors are not held to high enough standards. ... More

Very disappointed. Apparently, there are no true craftsmen working for Pulte only the cheapest laborers. There are too many issues to mention them all. The finish on the walls looks terrible. There are runs, clumps, and drips everywhere. There were several places that were marked for repair by our construction manager that the workers ignored. The bathtub and shower were left outside for months and filled with garbage and bags of grout. The shower and tub are scratched, scuffed, and stained. There was a globe on one of the bathroom light fixtures that was very obviously broken. I can only assume that they thought the lightbulb wouldn't need changed until our year warranty was up because there is no way they didn't know it was broken when it was hung. One of the kitchen cabinet doors was broken, all were very cheap looking. Several of the closet doors do not open properly. I could go on and on. The neighborhood is the only thing that makes buying this home worthwhile. We spent our life saving on this home and don't feel it is worth even a third of what we paid. We had to repaint the entire interior and change out the bathroom fixtures. Everything just looked cheap and junky. Also, HATE the fact that we had to have the giant 1970's mirrors in the bathrooms. They make the home look very dated. I asked that we not have the mirrors in the bathroom but was told that was not an option. The mirrors are glued to the walls and the walls behind them are not finished so we can't even remove them ourselves without paying a ton more money to have the wall fixed. I cannot even express just how disappointed we are and how much money we have had to spend, on top of the extremely high price we paid for the home, just to make the house livable. Would not recommend. ... More

They have extremely bad workmanship. The number of problems we found in the first month of ownership is just ridiculous. The fireplace did not work, clearly it was not even tested by the builder. The stove has issues with multiple burners not turning on promptly. The landscaping was not evened out so pools of water were building in the yard. There are huge gaps under the baseboards but we were told it is "within tolerances." We have reported all of these and more issues to warranty and nothing has been fixed. Don't waste your time with Pulte. Their homes are not worth the money paid. Light switch covers are all wonky ad uneven. Can lights have come out from the ceiling. The conduits for the TV don't work at all since they are too small and have multiple bends in the tube. We raised this concern with the builder during construction but they don't care. They also gave construction times that are obviously incorrect. They should tell the truth, not what the customer wants to hear. ... More

Myself went through three different site managers in a nine month. Period there was no accountability of the work being done on my house. There was no quality control. There is still being worked on my house. Two months after I had moved in and constantly trades not showing up, who are scheduled to show up.

They do not respond to issues in a timely manner and do not appear to have knowledge of issues and jump to conclusions. After the sale of the home, they dysentery to be bothered with my problems

What to write, come home and get the experience ...

Please call me for my long awaited repairs. Thank you, Unsatisfied customer

I find my self very saddened to even have to write this, however this build is one of three for my family and by far the worse experience I’ve had with Pulte Builders. First it 14 months to build and close but that’s a story for a later date that I’m willing to share when or if asked. Now that we’ve been in the home for two months which we can’t use the bathtub, the window blinds don’t operate properly, closet doors slam when used, the floors won’t come clean no matter what, they continue to look very strange. A eight foot office door will not latch. The list continues. My main concern is the employee at the warranty center are very rude and work against us the homeowner. In the past I had no problem giving Pulte very high marks as a builder however that has changed. I just don’t understand how or why the service after the sale has failed. At this very difficult time I wrap my head around what’s happened to a company like Pulte. ... More

The quality of the home was very bad with lot of issues like cracked granites, bad quality items even after availing Smart Hone package. Unresponsive construction manager with very bad workmanship.

Rusted kitchen countertop. The spots are spreading everyday. None of the people from Pulte are responding. They are claiming it to be natural stone mineral deposits. This is not true at all.

Poor quality construction . Not worth for money . Materials used are very bad . Design and architecture issues .

There are so many issues with the home. Finishing is bad. Paint issue in so many places. Field manager rushed us to give him good rating at first but now we regret it. Cracked walls, cracks and damages in the floor and in so many places. It feels like Pulte just want to sell their home and don't care about the home quality. We are having very bad experience. We should have gone with lennar or taylor Morrison. Would not recommend pulty to anyone.

My first home in 2006 was with Pulte and I can tell you my experience with Pulte from 2006 and in 2022 are quite in stark difference. Pulte Mortgage itself is very horrible to deal with. I never had such a bad experience getting mortgage with Pulte. Even the manager had to set me up with an outside banker as he understood how bad Pulte Mortgage is. I also don't appreciate new vent system with Pulte. They are made of cheap plastic pipes which in turn will get worst eventually. This will be my last purchase with Pulte. No more and never again.

As a first time home buyer with Pulte I wish I never did make the purchase. Too many issues and still going occurring.

Long list of not completed issues, commitments made to deliver resolutions, no follow up to make progress in resolving issues.

Our home building process with Pulte @ Hunters Run Fishers IN, which was supposed to be exciting and joyful turned into worst nightmare of our life as soon as we signed the contract. The new home build process was financially and mentally detrimental to our entire family. Pulte has very poorly managed build process without any oversight on quality, communication, and accountability. We had 5 construction managers changed over 15 month period with no one taking responsibility. As per our initial schedule provided the house was supposed to be in 6-8 months build timeframe . After 15 months with many escalations a closing date was given and yet changed the final closing 3 times at last minute. The delay has caused us thousands of dollars as we miss the low interest time window and also have to sell our existing house for below market price as the housing market went down due to delay by Pulte, Pulte will not take any responsibility or care about our loss. Pulte’s quality of the build is below par for the price they charge on these houses. Don’t get fooled with the quality promises in the marketing material and brochures they handout its next to none. We are still dealing with multiple items to be fixed post closing. I was shocked to learn that every buyer in our subdivision went through same experience and considering group lawsuit. I will not recommend anyone to buy or consider Pulte for their new home build process. Also, they will bully you to give them good rating or you will be held hostage and intimidated to have more delays. ... More