Pulte Homes Reviews

Even though we lived 900 miles away during the building process, Pulte kept us well informed of progress, including weekly photos and commentary on what they had done. Every person who contracted us or we contacted was very cordial and easy for us to communicate with. Since we had never had a house built before, we were dreading the process. We were very pleased with the entire process and the final outcome.

Buying a home from pulte homes was by far the best decision I ever made. There were extremely professional and helpful every step of the process. If I ever change homes I will make sure that my next house is also build my Pulte also.

Craftsmanship leaves a lot to be desired I can not rate responsiveness because I’m still making a list and have not submitted yet but it would not let me leave it blank.

We closed on our new home on Halloween, 10/31/19, after doing a walk through a few days prior. Closing on Pulte's schedule has turned out to be a mistake. We were assured that all open items would be addressed expeditiously. Although a few issues have been taken care of, the majority has not. So we are apparently no longer a priority as Pulte constructs new homes around us. Our excitement about moving into a new community in a brand new home has been dampened by Pulte's lack of professionalism and apparent disinterest in making things right. We have learned a valuable lesson should we ever decide to build again - DO NOT CLOSE until everything is delivered as promised. ... More

Very good communication between autumn and us. Any issues she fixed right away. House is great so far

This our second Pulte home and Pulte did not disappoint. We had a great experience every step of the way.

Very good experience ,

Great house, great lot, construction manager is Super to work with. Love the one stop shopping, home, mortgage and insurance from the same company!

My experience was wonderful as a first time homebuyer. Tyler was excellent. Trenton was attentive. Great group.

Our experience building with Pulte Homes has been amazing. From sales to building to closing, they went above and beyond to make sure we were always satisfied and happy. They get five stars in our book!

If you have any knowledge on building a home do it yourself if you can noone else's work looks better than your own.

The biggest disappointment has probably been the paint. We closed on October 23rd and we've already seen areas where the paint is chipped, wasn't applied thoroughly or wasn't taken all the way to the corners. While I understand it's not high quality paint, I personally expected a better paint for the sizable investment we made with Pulte. We will now have to hire someone to fix these issues which we felt should have been done in the first place. I would also add we have a few areas in the floors that have been pushed up. This is something we will now have to make extra time to correct through warranty. ... More

An absolutely pleasant and informed home building/buying experience. Everyone was awesome to work with! Highly recommend Pulte!

Everything was good, we've been here for a month, I wish they had told us to change the gas service over to us, other than that the actual home has been great.

It was great working with the Sales team and although it was tough to bargain and pay a fair price, the premium we paid did not give us something out of this world. The end to end Sales and Service experience was good but the loan experience was a little painful as there were last minute request, the staff's inability to understand complex foreign statement and transactions and all this leading to running back and forth with the title company on the very last day. We were very clear on the closing day but the due to the lag by the loan company we were delayed by 3 days. Ofcourse there is a area for lot of improvement but I do not want to sound too negative as my overall experience with the house has been great so far! ... More

When I receive the keys, the walls are cracked. The doors are cracked. The garage doors are wrong.

I chose Martins Landing first for the location as it is close to route 93, Wilmington and route 28 which brings you to Reading. I am a single person so I chose The Copley. It is spacious because of the open concept, but the bedroom is also spacious, the bathroom is large and my den gives me enough room to accommodate someone with a sleep sofa which is what I chose. I love my unit and would recommend it to anyone.

Field manager was great but after closing, several requests for repairs went 100% unanswered, which we have never experienced from other developers before. Very disappointed. Until now, we still have not received a call or email regarding requests. So poor.

For easy process just have documents ready when they ask for them , to speed up your purchase.

Everything was good. Except loan service from Pulte home.

Follow up to correct issues after closing is slow. Would at least appreciate a periodic phone call or email status report on outstanding items. Has been >2 months since reported by home owner...a growing concern.

We are very please with our Pulte home. The entire staff was great to work with.

All of the Pulte folks tried their best. And actually the sub contractors were friendly and responsive, and fun to talk to. The trouble is when they finished their respective job there was little or no responsibility placed on them to leave the job completed in a workmanship like manner which includes leaving the job site clean and hazard free. I thought that there was little or no accountability placed on the sub contractors unless I complained. Then, perhaps, my concerns would be heard. I would be afraid to not do my own supervision.

We purchased in Longleaf at Oakland. Our builder was with us every step of the way. Standing out were Crystal and Dyanna, and wow these ladies are amazing! They really care about you as a buyer and will do everything they can to help!!! Jim and Matt and Shane also all did great to help us finish our dream home and everyone made sure we were 100% satisfied when we went to closing. No detail passed over, no stone unturned! This builder is who you want if you want a quality home with wonderful warranty! David with warranty has also been great to work with resolving those little things that you do not notice until living in the home. All of our growing pains are being addressed and we just could not be any happier with our purchase with Pulte Homes! Thanks Pulte! We love you! ... More

I can preface this with "should have gotten everything in writing", but in the moment easier said than done. Our experience started off great with a sales person telling us everything we wanted to hear, immediately after signing to start construction the experience began to degrade. Communication in the beginning was horrendous. All of the meetings we were told would be scheduled(in regards to construction) never were, unless we called endlessly to schedule them. The field managers were great during the build process but the quality of work was sub par. It appears that all of the contracts were given to the lowest bidder. "every" piece of visual detail was awful. Spackle was used as a universal fix for everything. Trim falling off the wall? Just lean it back up, no one will notice. To say the process was stressful would be an understatement. All in all once you get in the home and either repair issues yourself or just get over the small things, the home is nice, but if I had to do it over again I likely wouldn't have gone with a pulte new construction home. ... More