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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Seems great on the surface, but the more you dig, the cheaper and shoddier of a job they did.

  • Kenneth H.
  • Verified HomeBuyer
  • November 13, 2019
  • South Lyon, MI

Pulte seems great on the surface, but the more 3rd party inspections we had and the longer we live in the house its very clear how bad of a job they did and covered parts up so you wouldn't notice. We had shelves falling over after 2 months of use, our garage drains towards the house, not out the garage door, doors hung wrong, tack strips poking through the carpet to the point they were drawing blood if stepped on, with no one offering to properly fix anything and just add more band aids over top. Some of my issues I pointed out during the buying process, was promised it would be fixed, ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Pulte Homes - Roof leaked in bedroom.

  • Cynthia S.
  • Verified HomeBuyer
  • November 13, 2019
  • Immokalee, FL

Roof leaked in bedroom. Painting could be better, missed spots and left big drips.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Finish work quality

  • Vincent C.
  • Verified HomeBuyer
  • November 13, 2019
  • Fort Myers, FL

The basic home is very well contructed. The finish work is not quite as good. Not bad just not up to residential standards.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Fairly Smooth Process

  • Albinus K.
  • Verified HomeBuyer
  • November 12, 2019
  • Las Vegas, NV

Overall, I am very happy with the home and the purchasing process. There are some very minor issues with the workmanship such as gaps, wood separating in certain areas, doors not closing easily, etc. Most of this stuff are cosmetic or easily fixable. We'll address these in our first warranty list. I took one star off from Responsiveness to issues is that there was a noticeable cosmetic defect in the outside of the house that we pointed out in the walk through, and that has not been addressed yet. Again, this will be listed in our warranty list.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - The overall purchasing/ building of our Pulte Home was very positive.

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2019
  • Plymouth, MN

The overall purchasing/ building of our Pulte Home was very positive. Everyone involved was very helpful. If you do have a larger vehicle, I'd recommend a three car garage so there is additional room in your garage. Everything about our home I absolutely love, except I wish my garage was larger or at least longer. Overall a nice first build experience. This is my third home and it is so nice to have everything NEW,

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Surprised

  • Penny S.
  • Verified HomeBuyer
  • November 12, 2019
  • Estero, FL

Rushed in the very beginning to give a rating on how pleased we were. After being here for a little over a month I can see why...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Dissapointed

  • Emil C.
  • Verified HomeBuyer
  • November 12, 2019
  • FLORENCE, AZ

I feel this House was rushed to be built and closed on for financial gains. Numerous craftmanship and material issues, most that were addressed at walk through, have not been resolved. It is now two months past closing and we're still waiting for simple things to be repaired and or replaced. This was my first time purchasing a new home, and it has been far from a pleasant experience for me or my family.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Disapointed

  • Brian D.
  • Verified HomeBuyer
  • November 12, 2019
  • Menifee, CA

This is my 3rd new house and the craftsmanship is disappointing, cheap materials, poor paint job, doors rub/warped. We have only been here a short time and now we are having appliance issues. The construction workers do not respect that someone is living here now, starting work before 7 am, parking in front of my house so guest can not, blocking my driveway. The supervisor was nice offering help after we moved in but he left with out introducing us to his replacement, abandoned us.

Pulte Homes responded:
We are so sorry to hear that you had a negative experience as well as being unhappy with the quality of your home. We would like the chance to make things right and would appreciate if you could email socialcare@pultegroup.com so a team member can be in touch. Thank you for taking the time to leave a review. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Pulte Homes - Overall home buying experience was excellent.

  • Deepak S.
  • Verified HomeBuyer
  • November 12, 2019
  • Frisco, TX

Overall home buying experience was excellent. Jane the sales person helped us all the way and made things easy. I would definitely recommend Pulte home to family and frinds

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Workmanship

  • Wilfredo O.
  • Verified HomeBuyer
  • November 12, 2019
  • Las Vegas, NV

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed with Pulte Service

  • Harish I.
  • Verified HomeBuyer
  • November 11, 2019
  • Lake Mary, FL

Have been many issues and I have given my feedback earlier with details. So do not want to repeat those - but I would not recommend any of my friends to buy from here. I think Pulte quality has deteriorated.

Pulte Homes responded:
We are disappointed to hear that you aren't pleased with the quality of your home. If you have unresolved concerns, please feel free to email socialcare@pultegroup.com and a team member will be in touch. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Field Manager was great/ house is amazing

  • Ryan C.
  • Verified HomeBuyer
  • November 11, 2019
  • Lake Orion, MI

The field manager who helped in our building process was amazing. He ensured that everything was handled in a timely manner. We are very pleased with the house that we have purchased. the house is great and the neighborhood is welcoming. The responsiveness from our field manager Chadd has been outstanding.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great!

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2019
  • NEW BRAUNFELS, TX

Pulte was very helpful through the whole buying and building process. When I had questions, they did their best to get back to me as soon as possible. Matt, who oversaw the building process, was awesome. He was always quick with answers to our questions. I also liked that you get a lot for the starting price of your home - ie granite counter tops in the kitchen.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great people, great price.

  • Marilyn H.
  • Verified HomeBuyer
  • November 10, 2019
  • Phoenix, AZ

Great people, great price. Quality neighborhood! There are many Attention to details ! ! Thank you Pulte! I

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad jobs, less but very expensive upgrade options

  • Sandip R.
  • Verified HomeBuyer
  • November 10, 2019
  • Lutz, FL

Pulte hires bad contractors who do bad jobs. They don't follow Field Manager's instructions. Field Managers are overloaded and they don't have enough bandwidth to monitor quality of work. Pulte's internal quality team does pathetic job and that's why they certify home with so many issues which homeowner need to point out. Before closing I had marked several items but those were not fixed so I accepted several flaws as it is, just to ensure no further delays in moving-in.

Pulte Homes responded:
This is disappointing to hear and we definitely want to assist if we can. Please email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Disappointed

  • Sean A.
  • Verified HomeBuyer
  • November 09, 2019
  • Albuquerque, NM

When we closed on our house and did our inspection we were told by our construction manager that we had 30 days to report any issues we found with house that may have been missed in our final walkthrough. Once we identified these issues however, the people in customer service/repairs did not want to fix things. They claimed that we may have damaged them when we moved in. So here we are with a damaged garage, bathtubs, roof tiles, stucco and cabinet. So disappointed with our "dream home."

Pulte Homes responded:
We are so sorry to hear that you are having a hard time getting your concerns addressed but we thank you for taking the time to write a review and share your experience. We would like to assist and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Pulte Homes - Quality work, great pricing for what is included!

  • Patrick J.
  • Verified HomeBuyer
  • November 09, 2019
  • Haslet, TX

Quality work, great pricing for what is included!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • David C.
  • Verified HomeBuyer
  • November 08, 2019
  • MESA, AZ

Fast move in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Sales and construction staff were a pleasure to work with.

  • Gary V.
  • Verified HomeBuyer
  • November 08, 2019
  • Sunbury, OH

Sales and construction staff were a pleasure to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Never Again

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2019
  • Fort Mill, SC

This was the first time we had a new house built and will definitely be the last. We had no idea what we were getting into. The day we put our deposit down we were instructed that we had to choose the plan we wanted that day. Next we were instructed to meet with the interior design team to pick out what we wanted inside the house. We were allotted only 3 hours to pick out everything from granite to cabinets , flooring and paint. I wished we were given more time as 3 hours is not near enough time to decide. Then 2 weeks before we closed there were several issues that needed to be corrected ...

Pulte Homes responded:
This is very disappointing to hear but we thank you for taking the time to leave a review and share your experience. If you still have unresolved issues or would like to discuss further, please email socialcare@pultegroup.com and a team member will be in touch. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

House13

  • Anthony G.
  • Verified HomeBuyer
  • November 07, 2019
  • North Las Vegas, NV

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - My new Pulte home is beautiful.

  • Rhonda F.
  • Verified HomeBuyer
  • November 07, 2019
  • Delaware, OH

My new Pulte home is beautiful. The buying experience was friendly and easy. Pulte has been very responsive to any issues I have raised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - nice house

  • Xiang K.
  • Verified HomeBuyer
  • November 07, 2019
  • New Hill, NC

nice house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Purchase, closing and after care very professional and efficient.

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2019
  • McKinney, TX

Purchase, closing and after care very professional and efficient.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great buying experience

  • Cheryl S.
  • Verified HomeBuyer
  • November 07, 2019
  • Monroe, WA

From start to finish, the buying experience has been great. From the time they broke ground until handing me the keys to my new home, the Pulte team gave me weekly updates (more, as available) and they fulfilled all of their commitments. On any project as large as a house, there were a few minor issues (such as a 'regular' door lock versus an electronic lock installed) but they were all taken care of immediately. When I moved in, there were only 4 occupied homes on my block so there were lots of workers around. All were very friendly an took care to minimize the noise and disruption, ...

Pulte Homes responded:
This is wonderful to hear! Thank you for sharing your experience and we wish you all the best in your new community. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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