Pulte Homes Reviews

Excellent responsiveness to consumer’s after-purchase problems or needs.

Drive way is cracking after 7 day of move in , most of the issues that we pointed out before the closing never got fix , tile floor is uneven, trim work is really poor , caulking in some areas looks like a 5 years old did it , you can see where on the walls where the paint was touch up , a lots of areas with a rough texture , we had a irrigation leak for almost a month , over spray in windows on the outside , trims in the house not painted right , overall a bunch of little stuff that will take my time out of work so I can be there for the bunch of vendors that will be going in and out my house , a big inconvenience because no one from pulte will Pay me for that time that I’ll be missing ... More

Such a great company to work with, with all of the advancements in modern technology its becoming quite obvious that the level of customer service and personal touch has suffered greatly in a lot of businesses these days. Pulte is absolutely not one of them, they are very friendly and accommodating to their customers and their needs. They have great communication as well as pride in what they do. I would recommend this company to anyone!

6 weeks after closing we still have outstanding items from Weather list. Our Field Manager keeps promising to resolve but then never does.

Excellent

We love our new home! Great value.

You can't have a quality product if you don't hire skilled employee's and sub-contractors. They make excuses but never get it fixed.

I would never build another home with Pulte. The people are nice and the paperwork processes were modern, but the home itself has the cheapest materials and fixtures, with little to no attention to detail. Uneven floors, lumpy yard, hacked cabinets, 40gal water tank for 4 bed, 3,000+ sq. ft. And after all the months of construction seems as if it was only broom swept.

Overall the building experience was positive, they finished the home in the time they promised, quality of the build was good, some small details that were fixed. In summary my experience has been positive.

From our first contact with Lamar in the sales office, then loan approval with Pulte Mortgage, to the design center with Natalie and throughout the quality construction with Jim, our process was top notch. Everyone is truly an expert in their field, making the process really fun. Congratulations to Pulte for a great team of employees.

Overall I think I have a beautiful home and I'm happy with my purchase, but I feel the push at the end compromised the work. I don't even fault the project manager, I fault the company. Many details at the end were missed and in turn, I am now stuck with trying to fix everything. That is frustrating when you spend $650k on a home to have to go in right away and fix things. I also have to say I never understood why so many people parked in there driveways. I know understand. The garages are so small that most vehicles (in the Pacific NW) don't fit. I pretty much have to touch the wall to get my vehicle into the garage. That is a major design flaw and renders my garage almost useless. Rob and Sandy are great to deal with and made the experience better. I just wish the company gave them more breathing room to really execute without feeling the pinch. Could have been better, but it's not horrible. ... More

All phases of the home building process not only met but exceeded our expectations. Sales associate Michelle M. was patient and very professional in answering all our questions and pointing out alternatives we had not considered.. Our construction manager, Sean C. also continued this approach by patiently answering our questions and providing regular updates through out the process. A very positive experience overall.

Even though we lived 900 miles away during the building process, Pulte kept us well informed of progress, including weekly photos and commentary on what they had done. Every person who contracted us or we contacted was very cordial and easy for us to communicate with. Since we had never had a house built before, we were dreading the process. We were very pleased with the entire process and the final outcome.

Buying a home from pulte homes was by far the best decision I ever made. There were extremely professional and helpful every step of the process. If I ever change homes I will make sure that my next house is also build my Pulte also.

Craftsmanship leaves a lot to be desired I can not rate responsiveness because I’m still making a list and have not submitted yet but it would not let me leave it blank.

We closed on our new home on Halloween, 10/31/19, after doing a walk through a few days prior. Closing on Pulte's schedule has turned out to be a mistake. We were assured that all open items would be addressed expeditiously. Although a few issues have been taken care of, the majority has not. So we are apparently no longer a priority as Pulte constructs new homes around us. Our excitement about moving into a new community in a brand new home has been dampened by Pulte's lack of professionalism and apparent disinterest in making things right. We have learned a valuable lesson should we ever decide to build again - DO NOT CLOSE until everything is delivered as promised. ... More

Very good communication between autumn and us. Any issues she fixed right away. House is great so far

This our second Pulte home and Pulte did not disappoint. We had a great experience every step of the way.

Very good experience ,

Great house, great lot, construction manager is Super to work with. Love the one stop shopping, home, mortgage and insurance from the same company!

My experience was wonderful as a first time homebuyer. Tyler was excellent. Trenton was attentive. Great group.

Our experience building with Pulte Homes has been amazing. From sales to building to closing, they went above and beyond to make sure we were always satisfied and happy. They get five stars in our book!

If you have any knowledge on building a home do it yourself if you can noone else's work looks better than your own.

The biggest disappointment has probably been the paint. We closed on October 23rd and we've already seen areas where the paint is chipped, wasn't applied thoroughly or wasn't taken all the way to the corners. While I understand it's not high quality paint, I personally expected a better paint for the sizable investment we made with Pulte. We will now have to hire someone to fix these issues which we felt should have been done in the first place. I would also add we have a few areas in the floors that have been pushed up. This is something we will now have to make extra time to correct through warranty. ... More

An absolutely pleasant and informed home building/buying experience. Everyone was awesome to work with! Highly recommend Pulte!