Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Pulte Homes - Everything good so far.
- Rafael D.
- Verified HomeBuyer
- September 26, 2019
- Saint Cloud, FL
Everything good so far. Only slowness is with after closing Warranty time to attend issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Great experience
- Alexandria H.
- Verified HomeBuyer
- September 26, 2019
- Spring, TX
I enjoyed my homebuying process with Pulte. They made the experience easy and enjoyable. If I had any issues, they were handled promptly and the mortgage process was simple compared to other homebuying experiences I have had in the past. They asked for most of the information once and not three or four times. I would recommend Pulte to anyone.
Pulte Homes responded:
Thank you Alexandria! We are so happy to welcome you to the Pulte Homes family. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall excellence
- Anonymous
- Verified HomeBuyer
- September 26, 2019
- North Reading, MA
Great P&S experience, responsive to minor issues following move-in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highly disappointed
- Michael G.
- Verified HomeBuyer
- September 26, 2019
- New Hill, NC
Not a happy customer... 1) Two days after negotiating and signing contract, Pulte lowered their base pricing by 10,000 and drastically reduced the pricing of all upgrades. This wiped out any of the concessions we received in negotiation. We could have backed out of the contract, lost our $5,000 deposit, re-signed a new contract with new pricing and still saved thousands. In no way did Pulte make us feel like we were valued at all as customers. We considered walking away. 2) Any concessions Pulte gives to use Pulte Mortgage are almost useless because Pulte Mortgage charges astronomical Loan ...
Pulte Homes responded:
We are so sorry to hear that you have had such a negative experience and that you are disappointed with the home building process. If you would like to discuss these matters further or need assistance getting issues resolved please email socialcare@pultegroup.com and our team will look into the situation. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Great service and friendly employees
- Michael S.
- Verified HomeBuyer
- September 25, 2019
- McKinney, TX
From beginning to end we were always treated with respect and kindness throughout the building process. Anytime we had concerns about something we were quickly responded to and all our worries were eased. First time buyers so we had lots of worries but everything went smoothly
Pulte Homes responded:
That is wonderful to hear Michael! Congratulations and welcome home. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home !!!
- Steven P.
- Verified HomeBuyer
- September 25, 2019
- San Antonio, TX
Built very energy efficient
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great, affordable homes
- Albert C.
- Verified HomeBuyer
- September 25, 2019
- Victoria, MN
Pulte had a great promotional sale going on at the time of purchase, and I believe it changes every month. The 3 builder meetings (beginning, middle, and right before closing) are a wonderful way to see how things are shaping up in your future home. The builder will go through a checklist of what is being done and so on. There are also the design and the low voltage/electrical meetings. I enjoyed both of these meetings even though they added quite a bit to our total. I recommend you have an idea of how much you are willing to spend prior to the meetings as these “extra” items are very ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Erik L.
- Verified HomeBuyer
- September 25, 2019
- North Las Vegas, NV
When we started looking for homes, this was the first time we heard about Pulte. From the very beginning, we were really catered to. From the offices in Dever all the way to the staff in Nevada, everyone was super professional. The house and the PRICE is truly incredible. I would definitely recommend them to anyone.
Pulte Homes responded:
Thank you Erik! Congratulations and we wish you all the best in your new home. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not as good as should be expected
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Santa Fe, NM
Sales office was of low assistance. Seemed as if it did not care about the sale. Very slow in responding to questions and did not always speak the truth. Have a strong and knowledgeable realtor of your own to control the deal.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Very happy with the purchase
- Haroon K.
- Verified HomeBuyer
- September 25, 2019
- Orlando, FL
The Pulte team is geared towards ensuring a seamless transfer. Any teething problems are addressed timely and without any hassle.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Field Managers and workmanship we trust! Absolutely. However, the business side of things and the sales side of things. NO!
- Michelle M.
- Verified HomeBuyer
- September 25, 2019
- Albuquerque, NM
The building of our home and the field managers in this division, Ridge at Stormcloud, have the BEST Field Mangers around. We have friends building Pulte homes in other division with horror stories. We are very fortunate. The sales side of things was a bad experience. We went through 3 sales persons who all told us different things which led to complications and delays. The design center that was used was amazing! Wonderful! The Pulte Title Company was excellent as well.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 4
We love our new home!
- Dana A.
- Verified HomeBuyer
- September 25, 2019
- Albuquerque, NM
Our new Parklane Pulte home is so beautiful and comfortable! The floor plan is very functional and we’re enjoying living here!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Tortella Home Buying Experience
- Joseph T.
- Verified HomeBuyer
- September 25, 2019
- Schertz, TX
Reference the feedback I submitted back in August...very unpleasant experience dealing with the sales team and the lending team.
Pulte Homes responded:
We are sorry to hear that Joseph and will definitely pass this information along. If you want to discuss further or have any other concerns please feel free to email socialcare@pultegroup.com and our team will be happy to assist. ^Abby
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Pulte is great to work with
- Denise K.
- Verified HomeBuyer
- September 25, 2019
- Celina, TX
If you can get Tanner as your Field Manager, you will be well taken care of!!!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - Great builder.
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Katy, TX
Great builder. Willing to right wrongs if you work with them. Great overall experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying Experience
- Georgia D.
- Verified HomeBuyer
- September 25, 2019
- Richmond, TX
The home buying process was a breeze. Every issue that I encountered before closing was quickly addressed. The warranty process was explained in detailed to me and in easy understandable terms. There was no issue with trust from the sales consultant to the field manager. The home was built within the specified time frames stated at the contract sign date.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good expierence
- Joel R.
- Verified HomeBuyer
- September 25, 2019
- Albuquerque, NM
if any issues occur response by Pulte is quick and very nice people to talk to!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Standard builder grade finishes.
- Michael S.
- Verified HomeBuyer
- September 25, 2019
- Charleston, SC
Standard builder grade finishes. Will need to replace
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - Process was seamless from end to end
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Zionsville, IN
Process was seamless from end to end
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
FL townhome - "sloppy" workmanship and quality control
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Orlando, FL
Generally very poor finishes and workmanship. A few major faults - for example, one wall was bowed at the bottom and when it was cut open, the drywall was installed over a scrap piece of wood that fell on the floor. A wall in the bathroom that joins the shower stall is not straight. Our range had a fault at closing that made it inoperable and required it to be replaced that took almost two weeks to replace. Lots of minor finish issues - including bottom window frame leaks during heavy rain, tiles not flush in shower stall,
Pulte Homes responded:
We are so disappointed to hear that you aren't happy with your home. If you would like to discuss further or have outstanding issues, please email socialcare@pultegroup.com so we can look into them. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Pulte Homes - It is a challenge to have any particular item/issue repaired
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Saint Cloud, FL
It is a challenge to have any particular item/issue repaired after closing. The model homes are spectacular and in optimal conditions but when they build your home, it is not exactly what they advertise in the model homes. I will most likely not consider Pulte Homes in the future.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Buyers Remorse with Pulte
- Wanda P.
- Verified HomeBuyer
- September 25, 2019
- Fort Mill, SC
Monitor the different building stages of your home. During your walk-through check all appliances to see if they open and work appropriately. Make sure the home is cleaned properly prior to you moving in.
Pulte Homes responded:
Hi Wanda. We are sorry to hear that you are disappointed with your home building experience. We would be more than happy to discuss further or to help you with unresolved issues. To do so please email socialcare@pultegroup.com and a team member will be in touch. ^Abby
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Love my Pulte home
- Paul B.
- Verified HomeBuyer
- September 25, 2019
- BOERNE, TX
Best home ever !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dissapointed
- David N.
- Verified HomeBuyer
- September 25, 2019
- Naples, FL
The only thing i would give 5 starts to is the response and effectiveness of Customer Care Manager Chris and the Building Home Manager Loren. Anything else i would rate very poorly. The quality of the materials and home is very poor. Not withing 32 days and the brand new dryer breaks. The poor quality of the paint in the house. Not even a good welcome from the sales department. You are pretty much left alone to figure out you way around with the community. Was not given any directions or instructions as to how to get into the community with the sticker and fab was not even activated, ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Pulte Homes - Overall process was very streamlined
- Matthew K.
- Verified HomeBuyer
- September 25, 2019
- South Weymouth, MA
Overall process was very streamlined
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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