Pulte Homes Reviews

Pulte hires bad contractors who do bad jobs. They don't follow Field Manager's instructions. Field Managers are overloaded and they don't have enough bandwidth to monitor quality of work. Pulte's internal quality team does pathetic job and that's why they certify home with so many issues which homeowner need to point out. Before closing I had marked several items but those were not fixed so I accepted several flaws as it is, just to ensure no further delays in moving-in.

When we closed on our house and did our inspection we were told by our construction manager that we had 30 days to report any issues we found with house that may have been missed in our final walkthrough. Once we identified these issues however, the people in customer service/repairs did not want to fix things. They claimed that we may have damaged them when we moved in. So here we are with a damaged garage, bathtubs, roof tiles, stucco and cabinet. So disappointed with our "dream home."

Quality work, great pricing for what is included!

Fast move in.

Sales and construction staff were a pleasure to work with.

This was the first time we had a new house built and will definitely be the last. We had no idea what we were getting into. The day we put our deposit down we were instructed that we had to choose the plan we wanted that day. Next we were instructed to meet with the interior design team to pick out what we wanted inside the house. We were allotted only 3 hours to pick out everything from granite to cabinets , flooring and paint. I wished we were given more time as 3 hours is not near enough time to decide. Then 2 weeks before we closed there were several issues that needed to be corrected including the master bathroom tile, drywall and trim. After taking down the tile we were told the framing was off and that’s why the tile was uneven. We found that every time they would come in to fix something they would screw up something else. We feel like the cheap laborers they hire are careless and amateurs. We felt like it was a never ending process. I have to say they have been good about getting things fixed but why are we having to get alot of things fixed with a new house? We can understand a few things but not like this. If we had to do it all over again we would run the other way. ... More

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

My new Pulte home is beautiful. The buying experience was friendly and easy. Pulte has been very responsive to any issues I have raised.

nice house

Purchase, closing and after care very professional and efficient.

From start to finish, the buying experience has been great. From the time they broke ground until handing me the keys to my new home, the Pulte team gave me weekly updates (more, as available) and they fulfilled all of their commitments. On any project as large as a house, there were a few minor issues (such as a 'regular' door lock versus an electronic lock installed) but they were all taken care of immediately. When I moved in, there were only 4 occupied homes on my block so there were lots of workers around. All were very friendly an took care to minimize the noise and disruption, making sure they didn't block my driveway, always giving a friendly "Good morning" to me. If/when I'm in the market for another home, I will definitely look at Pulte again. ... More

The property has cheap quality, the ac is bad when I move in, the window is broken easily and repair speed is slow also a lot of other small issues.

We decided to buy a Pulte home because of the great reviews and design. We were able to see the progress of our home from the first step and speak to the builder and ask any questions we had. We especially love the warranties and the quality of the materials and workmanship. It was an easy process from start to finish. We're happy we chose Pulte!!

Our home building process was better than anticipated. The entire Pulte build team was responsive throughout the process. Very good quality and attention to detail. We love our new home! Thank you, Pulte!

This is our second Pulte house and Pulte will continue to be a top option for us if we ever need another house. We lived in our first home for 10 years and were very satisfied with the quality of the house. Our new home is even better! Pulte has been easy to work with and has followed through on everything promised throughout the process. The only issue we had was that our Project Manager was, at times, difficult to get in touch with due to how busy he was. Everything that we wanted corrected was eventually fixed to our satisfaction and we would gladly recommend Pulte as a builder to any of our friends and family. ... More

Nice neighborhood

Everything was better than expected. Very pleased with the home.

The layout and execution are smart, efficient and well thought out. The sales staff are well informed, intelligent and responsive. The construction team is professional and inspires confidence.

Detail on workmanship; mainly the painting; was poor

Pulte builds homes quickly and the workmanship is very good, however, it is not excellent. In some cases, the workers did not clean up all of their glue, paint, and caulk residues, making move in more work than expected.

My salesperson (Adam) was the best! He kept in touch through all phases of the home building process and genuinely cares about making sure I am 100% satisfied with my home. The quality of my home is very nice. After i moved in, I opted to paint the interior with the colors I wanted and it made a positive difference. I can honestly that I had very little stress in building my home. They delivered 100% with friendly attitudes.

Customer experience is undoubtedly a top priority for Pulte. The Pulte Team understands that it is all about the customer and what is need it to provide full support for the future homeowner. From selecting the right home for you and your family to turn keys to your new home, Pulte offers you support, assistance, and quality of service and finished product, all under one umbrella. We were very satisfied with our experience.

Friendly helpful staff, quality building materials, all at a reasonable price. A place I can call "home".

Ensure all walk through items are completed before sign.

Terrible customer service. Entire neighborhood in Blackrock is upset about the problems and multitude of issues they have had with their home. Beer bottles found in our attic left from their workers. Our entire flooring has to be re-done. Cabinets were putting In incorrectly. We have paint issues all over the home. Broken doors and selves in the bathroom closets and storage spaces. Broken doors that were not replaced. Incorrect placement of dual twin water heaters. Incorrect plumbing that was done and needed to have plumbers come and correct. Things as simple as having the toilet rolls placed to close together such that you cannot place toilet paper on them. Still has not been fixed....this is the building 101. The price of the homes are really expensive because of the location and the views. The quality of the work and the customer service response is less than standard and sub par at best! I would never purchase another Pulte build again. Unfortunately, this was our dream home so we are stuck now. ... More