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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Not too responsive to warranty issues. Had to repeat sending emails.

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2025
  • Huger, SC

House seemed well built. Landscaping, grass and bushes and trees not very appealing. Asked if they could spruce it up and they didn't accommodate us.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are sorry to hear that you are having issues getting your concerns resolved and are unhappy with the landscaping surrounding your home. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Beach House Built with Ease!!

  • Sarah R.
  • Verified HomeBuyer
  • September 09, 2025
  • Myrtle Beach, SC

We love our new home in Myrtle Beach. The Pulte home building experience was so easy, smooth and satisfying. We are so happy and would recommend Pulte for your next new home!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you are loving your new home and had a smooth home building experience! We appreciate your kind words and your recommendation! Enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience!

  • Ninfa P.
  • Verified HomeBuyer
  • September 09, 2025
  • San Antonio, TX

Sales counselor at Pulte/Bison Ridge was amazing throughout the process. The construction manager kept open communication with us and always kept us updated on the construction schedule and was always ready to answer any questions we had regarding the build. Their warranty dept is great and address any issues very promptly and in a professional manner. Highly recommend Pulte/ Bison Ridge.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that our sales counselor, construction manager, and warranty team provided helpful, professional, and timely support throughout your homebuying process! We appreciate your recommendation and are so glad to have you as part of the Bison Ridge community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Teresa our Sales Agent and Kevin our Construction Manager Were Excellent

  • Matthew P.
  • Verified HomeBuyer
  • September 09, 2025
  • Riverview, FL

Very happy with my home. The experience was top notch. I was very happy with the whole process and the timely updates. The build quality is fantastic.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you are very happy with your new home! It's wonderful to know that Teresa and Kevin helped make your experience such a positive one and kept you well informed. We appreciate your kind words, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awful

  • Amie O.
  • Verified HomeBuyer
  • September 09, 2025
  • Fisherville, KY

This was supposed to be an exciting time of my life. Find my first house. It was absolutely horrible trying to close on the house. I’m still dealing with issues that Paul will not call me back about. The backyard has a drainage issue. The sod was not laid properly. For the money spent on this house I think it’s an absolute shame that nobody will respond back. I would not recommend this company nor would I buy another Pulte home that’s my experience.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you’ve experienced with your home and the frustration this has caused during what should be an exciting time. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

The pulte people and their supervisors seem to not put an emphasis on homeowner problems after they move in. They kind of try to move things to the back burner. I wish they would be more attentive.

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2025
  • Myrtle Beach, SC

I like the neighborhood and the neighbors, but the home value is only about average.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that you are enjoying the neighborhood and your neighbors, but we're sorry to hear that you are unhappy with your home's value. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Pebbles

  • Debra T.
  • Verified HomeBuyer
  • September 09, 2025
  • Louisville, KY

It wasbtebble lies was told now having problems with getting a section of my back yard fix that their work truck ran over when building on the property behind me

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re very sorry to hear about the concerns with the state of your backyard and the frustration you’ve experienced. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 5

Trustworthiness 2

Responsiveness 1

Beautiful Craftsmanship

  • Jason T.
  • Verified HomeBuyer
  • September 09, 2025
  • North Reading, MA

I had a perfect buying experience from the point of sales to working with the building in going over everything the place was offereing.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive home-buying experience with us! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Michael

  • Michael O.
  • Verified HomeBuyer
  • September 08, 2025
  • Atlanta, GA

Awesome assistance with everything that I needed. James was very helpful.

Pulte Homes responded:
Thank you for providing feedback for us. We’re so glad to hear James was able to provide you with such helpful assistance! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte home quality

  • Paul W.
  • Verified HomeBuyer
  • September 06, 2025
  • Jamison, PA

Overall the workmanship was ok. There were a few things that were a bit sloppy.

Pulte Homes responded:
Thank you for providing feedback for us. We’re glad to hear that overall, you’re satisfied with your home, but we’re sorry to learn there were a few areas where the workmanship did not meet your expectations. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Recommended Overall

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2025
  • Novi, MI

I overall recommended Pulte Home. The price and option they included are good for the price. Although workmanship can be improved. Vinyl floor is uneven and the wall is not flat.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear you’ve found value in the price and options included with your home! However, we’re sorry to learn about the concerns you have with the workmanship in your new home. We’d like the opportunity to review these concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Great experience from sale to close

  • Alyssa F.
  • Verified HomeBuyer
  • September 04, 2025
  • Tomball, TX

This is not my first homebuilding experience, but it is my best one. My salesperson Paul worked with me around the sale of my current home and when I had to change the close date on my Pulte home more than once. My GC, Brian, was phenomenal in getting everything fixed that I noted on our walk-throughs. He was also very thorough in explaining the construction of the home. Pulte Mortgage has also been super helpful. At each stage in the process, I felt heard, taken care of, and not stressed. Highly recommend.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that Paul, Brian, and our mortgage team made your homebuilding experience the best one yet! It’s great to know you felt supported, cared for, and stress-free throughout the process. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Promissed solar energy and not staying with it even we have paid for it at the time of purchase. guest Parking problem, HOA messed up problem since they changed HOA and we are getting bills to pay even when we paid one year HOA fee during closing the clos

  • Anonymous
  • Verified HomeBuyer
  • September 04, 2025
  • San Jose, CA

Just make sure that you get what you pay for and ASAP.

Pulte Homes responded:
Thank you for providing feedback for us. We’re sorry to hear about your concerns with the solar energy commitment, parking, and HOA billing. That’s not the experience we want for our homeowners, and we regret the frustration this has caused. We'd appreciate the opportunity to learn more about the solar panel commitment, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Outstanding job from the whole team

  • Marcus M.
  • Verified HomeBuyer
  • September 04, 2025
  • Riverview, FL

Teresa was very helpful throughout the entire buying process. Mike was an outstanding construction manager and quickly addressed our needs to ensure the house was ready and up to our standard. Closing was fast and easy

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that Teresa and Mike made the process smooth and ensured your home was ready to your standards! It’s wonderful to know that closing was fast and easy as well. Congratulations on your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

John

  • Anonymous
  • Verified HomeBuyer
  • September 04, 2025
  • Powell, OH

Team as been slow on resolving punch list issues. Need greater urgency from team to own and resolve issues.

Pulte Homes responded:
Thank you for providing feedback. We’re sorry to hear about the delays in resolving your concerns. We'd appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Excellent work on my house

  • Purvin P.
  • Verified HomeBuyer
  • September 04, 2025
  • Concord, NC

Steve did a great job building our house. I have seen other houses and heard from others as well. Everyone is saying that your house is looking way better than others. No houses can be perfect but ours came close to perfect like he promised and he is always available to answer my questions. Pulte did live up to our expectations. Even though Brad was moved to the other community, he was also available all the times for our questions and concerns. Because of them, our experience became memorable in a great way.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that Steve and Brad made such a positive impact by delivering on their promises, responding to your questions, and helping make your homebuilding journey memorable! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Success with Pulte homes and Pulte mortgage

  • Thomas B.
  • Verified HomeBuyer
  • September 04, 2025
  • Longs, SC

On time responsive team. Good coordination using Pulte homes and Pulte mortgage. We are pleased with our new home.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear you had a smooth, well-coordinated experience with our team and mortgage services! It's wonderful to know that you are pleased with your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love My New Pulte Home

  • Mary O.
  • Verified HomeBuyer
  • September 03, 2025
  • Surprise, AZ

Pulte was courteous, professional, and patient as we went through the new home buying process. The home we selected fits our needs in a great neighborhood and the quality is superb! Would highly recommend a Pulte home!

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you are loving your new home and neighborhood! It's great to know that our team was professional and patient throughout your process. We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No what we expected

  • Daniel M.
  • Verified HomeBuyer
  • September 03, 2025
  • Plainfield, IN

Maybe we got unlucky with the contractors who build our house. The workmanship did not meet our expectations for the price of the home. The build team was hard to reach and not very responsive, there were several framing issues with the home that you wouldn’t expect from a home in this price range. Landscaping was not maintained before taking ownership and the sod in the front yard is mostly dead, drainage was not considered when landscaping so anytime it rains mulch is misplaced throughout the yard. The sliding door is difficult to open and the frame surrounding it is clearly sagging. The ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that your experience with our sales team was great. That said, we are truly sorry to hear that communication was lacking and the workmanship of your home did not meet your expectations. We'd appreciate the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^KH

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Roch was fabulous! On our walk through he made note of all areas of concern. When I went back the next day on closing, all was fixed and done with much attention and care.

  • Ragene S.
  • Verified HomeBuyer
  • September 03, 2025
  • SHAKOPEE, MN

I was treated with respect. My wishes were addressed and I was shown a property that matched my desires. Followup finishing things like sod, landscaping have been done to my satisfaction. I was given ample info about taxes, HOA guidelines, etc. I feel well informed about my new home and the area.

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're so glad to hear that you were treated with respect and that Roch resolved all of your concerns before moving in! It's wonderful to know that you feel well informed about your home and the surrounding area! Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience is subpar, quality is average

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2025
  • Bothell, WA

My buying experience was not good, the entire process was extreme obscure, with unprepared people, and many disconnections. The building quality is average, the electrical installations are really bad, and the amount of issues with equipment is bothersome. I’ll definitely either avoid Pulte or be more strict on my next purchase.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you did not have a good home buying experience and are having some concerns with your equipment. We'd appreciate the opportunity to learn more about your experience and address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Happy overall but room for improvement

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2025
  • Clinton Township, MI

Let me start by saying that Ben our construction manager, addressed every concern we had upfront immediately and kept us up to date weekly, to the status of the build. He is a true assets and I think made a big difference on our build. I will say that Pulte really needs to address some drywall and paint quality issues, such as very visible drywall mud seams, drywall tape behind the paint peeling off, sloppiness of the applied paint, and the quality of the paint(even when paying for the paint upgrade). If I pay for the paint upgrade, I expect the paint to be better quality than say buying a ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you are happy with your new condo and Ben kept your informed throughout your build process! However, we are sorry to learn that you are unhappy with the quality of the paint in your home. We'd appreciate the opportunity to address your paint concerns and learn more about the incentive mentioned, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Did not care for lack of transparency

  • Donald R.
  • Verified HomeBuyer
  • September 03, 2025
  • Kyle, TX

again lack of transparency exists

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear that you did not feel you received transparent information, and we’ll use your comments to help us improve. ^KH

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Build to Suit

  • Stephen A.
  • Verified HomeBuyer
  • September 03, 2025
  • Boyds, MD

The process went smoothly from start to finish. The Pulte team was professional, communicative, and attentive. I would definitely buy another Pulte home.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that your process from start to finish was smooth and seamless! It's great to know that our team was communicative and attentive throughout! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Difficult to remove or change unwanted items .

  • Edward C.
  • Verified HomeBuyer
  • September 03, 2025
  • Lexington, SC

Make sure the home has everything you want because it will be difficult to change once you commit. Once the home is built and you move in, having issues addressed can be tedious. The Pulte personnel at the site are pleasant to deal with but seem to be handicapped by company policy.. Dealing with Pulte Mortgage was nerve racking and was not a pleasant experience at all. The interest rate was fantastic, but the personnel in Colorado were exasperating.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. While we're glad to hear We're sorry to hear that you are having issues getting your concerns resolved. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

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