Pulte Homes Reviews

Lots of little issues within the home & trying to get the field manager back to have the items fixed have been a challenge. Of course now I’m just told to email the “warranty dept”.

Pulte offers a very nice home building experience. They have several models to choose from and the quality of work is very good. Just be sure to review all the options before you sign your contract so that you can tailor your home to your liking. These are not custom built homes but you have many options to choose from and can build your dream house at a very affordable price.

Construction supervisor very attentive during building progress.

Too many decisions made for the customer, not by the customer. Mirrored floor plans create windows facing neighbors windows. Electric switches & conjoining lightening fixtures aren’t conducive to clients lifestyle. No rear porch option available. Would appreciate concrete driveway option and finished interior of garage. Should avoid nails in drywall as nail pops are visible. Hold subcontractors accountable for quality workmanship and to follow blueprints.

My wife and I purchased at Downtown Flats in Gaithersburg. We are very happy with our decision and are pleased with the work Pulte did in creating our building and condominium unit.

I am grateful for the Sales staff and Construction manager who kept me in the loop on a consistent basis. It was great seeing my home be built with such care.

The quality of the workmanship and problems/issues within the first two months of moving in is beyond acceptable. Over 40 errors in the home build at the closing walkthrough. Construction Manager refuses to communicate about fixing the problems at 8 weeks into my 12-month warranty. Our kitchen ceiling has had two roof leaks within 8 weeks of living in the home.

I highly recommend working with a smaller, more localized builder or purchasing an existing home and working with a contractor you can pay more attention to detail with along the way in order to customize. Overall, we like our home because we chose the neighborhood over the floor plans to begin with, but we are also willing and able enough to fix the mistakes made by the builder on our own and with the help of [capable] contractors. Based on the quality of work, we are glad we passed on several builder upgrades so that we can have them installed by true professionals.

Do not like front end garage, gives home a tacky look. Mail boxes should be in front of homes. Not in central location like a apartment complex. Some of us seniors may be able to walk to mailboxes or do not to get in cars to get mail.

You will be spending a lot of your time fighting to get repairs completed! They will complete them but you have to fight to get them completed.

Close date was pushed out 6 months. Sewage backups in brand new home ceiling drywall cut out carpets n padding removed. Pre close punch list still outstanding 2 months later. Lack out concern from builder builder.

You submit issues and the response you get from the trades is “not sure what’s happening” or “ it’s the standard” even if the workmanship is poor it’s still the “Standard” Evie

Made a list of repairs with Builders during walk through 2 months ago which they promised to fix but have only fixed one MINOR issue. There is very little communication. Once you close with Pulte, they forget all about you. The warranty department is no better. They set up appointments and when service arrives, the repair man doesnt repair the issue that the appointment was for.

We had a few issues but they were addressed in a timely manner. The team seemed genuinely concerned with our satisfaction. Wasn't thrilled with the Pulte Title experience, but on the builder side and the management of the construction, we were satisfied. Would indeed do it again, knowing what we know now.

Our Field Manager, Bill, was VERY GOOD. He made the experience less worrisome than I expected. He answered questions within a day. He took care of issues immediately. I would give him a 5 out of 5

Inconsistencies from sales that were passed on to builder. Strange methods of selection with sales (other home owners before and after us experienced the same). Our home is great and we really like it. Our builder was great, straightforward and had good response time with action. Good follow up to typical issues after move in

I love my new home very much. There are somethings such as walls are crooked in some areas wish it was better quality workmanship done for the price.

Great from start to finish

Would be a plus if Pulte hired some carpenters who know what a framing square was. Walls are so out of square it is hard not to cast your eyes on the defect. One short wall between doorways is 11 inches in length and 1inch out of square from end to end. It is a common problem through out the house, Very disappointing. Also a damaged washing machine that should have never been accepted or installed flooded our home and ditto for the dysfunctional water softener that re flooded our home a week later. There were other issues that have been addressed such as failing to cap the gas line to the dryer after replacing the damaged flooring in the laundry room. This is not a favorable opinion of the Pulte Brand. ... More

My home is everything I wanted it to be. I couldn't be more pleased. Great job Pulte!

Project managers were excellent. Having worked as one myself. They couldn’t have been more attentive to my needs since I was out of state during the build . They kept me apprised of the progress each step of the way. Tanner also kept us updated. One item I think Pulte should have is a checklist of options to make the process easier. There were items we would have wanted but didn’t think about

I have had several issues with my home. Some have been taken care of and some haven’t due to the incompetence and irresponsibility of the company. Several times I have been told someone would come to fix things and they never came at the scheduled time due to a miscommunication on Pulte’s side and them not ordering the materials they said would. I have emailed the fields manger about another thing that came up. Part of my bathroom cabinet fell and it looks like the wood wasn’t place right and it’s uneven. No response. I’m disgusted. I’m paying a lot of money to a poor quality company.

We love our Pulte home and believe strongly that they deliver a home as close to perfect as humanly possible. We hired an inspector and he found nothing significant. That is amazing!

I requested for a lawn repair for over 3 weeks and nothing has happened

Very pleased with Pulte and their quality and meeting expectations. Third home we have built and best of the three.