Pulte Homes Reviews

In all my dealings with Pulte, they have been nothing but outstanding, from the sales team (Chad), mortgage company, financing and the builders team (Kelley)! I’d could not have been served better.

The walls are extremely thin. You can carry on conversations from one side of the house to another without raising your voice. And you don't have to bother going upstairs to talk to someone.. they can hear you right thru the floors. They could do a better job keeping the other construction sites clean. I've never seen houses under construction with so much mess around before. Other than that, it's nice being in a new house with new appliances. I'll definitely do more research into wall quality before I build another new house.

The building process was on time, the floor plan is beautiful, design center options were affordable. Also Pulte Mortgage was very helpful and professional.

Sales people were knowledgeable and friendly. Building foremen who handles the building process were fantastic as well. They listened and reacted quickly to your needs. Closing was quick and easy with no popup surprises.

Pulte gave us a great finished product we love our home and neighborhood

need to improve the quality of the workmanship and vendors used, finishing is so bad, also may need some corrections to the design, From our experience of staying at Pulte home for 20 years, this new one, required lights on at couple of places even during the day, like entry from Garage area and on top floor near laundry room to master bed room area

Excellent quality of home. Great follow through.

Competitive pricing and features from a market review, nice location. Negatives are the initial sales process and that many of the items promised prior to closing were not fixed...subsequent follow up has been poor after the sale was completed. Recommend allowing enough time to hold accountability on getting items fixed PRIOR to closing.

Our Superintendent Tom was great! Our experience with Pulte Mortgage and Pulte Warranty has caused this to be a poor rating.

Moved into a beautiful new home thinking all would be perfect, now after 4-8 weeks nothing but issues from carpet coming up in the corners seams splitting, horrible wall texturing, corners not even close to being somewhat square, holes in drywall counter tops having to be replaced due to not installed correctly, hole under kitchen island with rebar coming through it. I’m not happy with this home. Thought it would be a amazing thing being a home owner but nothing but headaches. On the plus side was the builder lender they where the only professionals in my book. The home Quility is trash

The process with Pulte was the easiest out of the other four houses I have built, no delays on the main house and good communication from the construction team.

Go with a builder with a sound reputation for offering quality workmanship and honesty

We were very happy with the finished product and the responsiveness of Pulte in resolving problems.

Mike the site leader is extremely personable, knowledgeable and committed to do right by the customer. We found a number of issues during the final walkthru that were quickly addressed to our satisfaction. We just recently provided a list of items as part of the 30 day inspection and I am confident they will be as responsive on those as they were on the walkthru list. Overall a very pleasant experience.

sales office was great in dealing with them. The problem is with the closing crew and not following up on customer request or even returning phone calls, text messages, etc. If pulte values their customers they should hire more people to handle the job requirements or hire personnel that do not ignore your phone calls.

Overall very happy with experience at Pulte. The construction manager stayed on top of the whole project, communicated very well and addressed any concerns raised. Although there were some minor issues within the first couple of weeks, they were addressed very quickly. It was a much different and better experience than that of a competitor in the same community of Inspiration.

love the home - very happy with it! Had to reach out to reschedule our initial 1st repair appointment (which took 3 weeks to get an appointment), but the person who came out was absolutely wonderful! - still waiting on sod - hopefully soon..

We love the house and the floor plan. We are not happy with the quality of work from some of the contractors but Pulte has been responsive to getting these issues resolved

the contractors that were used to build our home home didn't care about the workmanship very sloppy have a large list for warranty work to be done

Pulte puts together a beautiful home, very pleased with it. However, after just a few weeks already noticed a handful of areas where there wasn’t as much detailing in the final product as was initially portrayed. Would still recommend Pulte and purchase from them again.

Ali and Steve and the building tram were the only part excellent...the sales woman Jennifer was not good at all

Very disappointed with the responsiveness to issues

The bones of the house seem really good and high quality. They rush the finishes and so the stuff you see everyday and the imperfections get pretty annoying. They are supposed to take care of all of that within a year though, so we will see. The warranty seems decent. The price seems high, especially since everything is an upgrade. But this is Santa Fe, and everything is expensive so it was okay for Santa Fe. It’s definitely better than other areas of Santa Fe. But, you could get a lot more in other parts of N.M. and a heck of a lot more in TX.

It’s too early to tell but the quality of materials and workmanship seem to be very good. I was most impressed with the responses with their sales representative, Jolynn and their project manager, Arron, who where very responsive to any issues I had and followed up very quickly to my satisfaction. The people make the difference and that impressed me. I wished there could have been a little more flexibility at the design center. The process of picking options was a half day and once you lock in, you are pretty much set so do your homework there before you choose.

Love the home and layout with quality workmanship