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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Good home builder

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Herndon, VA

It’s been over a month that we moved and it’s nice, we’re enjoying the home. There’s no big issues. Couple of small issues fixed by the service team.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Evaluation of Pulte Home

  • Abigail D.
  • Verified HomeBuyer
  • October 09, 2019
  • Fishers, IN

I am absolutely in love with my Pulte Home! It looks beautiful! Everything was completed in such a quick and timely manner. Everyone I encountered during the process of building my home has been amazing, so friendly, and very professional. I would highly recommend a Pulte Home to anyone!

Pulte Homes responded:
Thank you so much for sharing your experience! It is an honor to welcome you to the Pulte Homes family. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Workmanship can be a little much better , making sure the tiles

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Apex, NC

Workmanship can be a little much better , making sure the tiles are aligned ,corners are sharp . So materials are also lower quality the sheet rock is so soft , that indentation are visible if u put a little pressure . structurally the house is well made .minor attention to details will go a long way

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Still

  • Mellie P.
  • Verified HomeBuyer
  • October 09, 2019
  • ALVA, FL

Still have painter and stock People coming to fix stuff

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Home buying Experience

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • McKinney, TX

Sales Consultant and Construction Manager are Very trustworthy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Brentwood, CA

We love our new home and customer service were very helpful in every way from beginning to end and helped with all of our questions. Linda and Mike are professional and easy to work with.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Pulte Homes - Our agent and construction team were very responsive and made

  • Kayleb L.
  • Verified HomeBuyer
  • October 09, 2019
  • Lakeville, MN

Our agent and construction team were very responsive and made our dreams come true. Thank you to everyone that made this possible in Lakeville.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

30dy Post Move-In Review

  • Joy M.
  • Verified HomeBuyer
  • October 09, 2019
  • Peoria, AZ

We had our review and there were several items that needed to be fixed from when we first moved in. Pulte has already fixed 50% of the issues, and have also ordered the work orders to be resolved in one weeks time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The experience was great and Shaun did a great job with his team!

  • Jennifer P.
  • Verified HomeBuyer
  • October 09, 2019
  • Houston, TX

First and foremost, we love our new home! He provided great communication throughout the entire process and explained everything in detail. Even after we moved into our home he is still taking great care of us and has been extremely helpful with providing us with any additional resources we need. What makes all this even better is that our house was finished before the targeted completion date giving us plenty of time to settle in before the holidays! In closing, thank you Pulte team and most importantly thank you Shaun for taking such great care of us.

Pulte Homes responded:
This is wonderful to hear! We are so glad that Shaun made your experience so memorable. Thank you for sharing your home building story with us. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointment

  • Norman P.
  • Verified HomeBuyer
  • October 09, 2019
  • Santa Fe, NM

Trustworthiness is frequently surfacing due to how the Pulte Group responds to the homeowner once the property is turned over to the owner. This brief survey does not allow for specifics only general response(s). The longer that I own the home, the less Pulte is interested in my concerns, expectations or grievances. This is across the board from sales to repairs. Talking to other homeowners in my neighborhood, they have similar experiences also.

Pulte Homes responded:
We are so disappointed to hear that you have had a hard time getting in touch with us regarding your concerns and we would like to look into your situation. If you could email socialcare@pultegroup.com we would greatly appreciate it. ^Abby

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Happy new homeowner

  • Christian M.
  • Verified HomeBuyer
  • October 09, 2019
  • Apex, NC

Pulte Homes was very professional. They may my first buying experience a total delight. I'd highly recommend their bundled services. We're very satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very happy to own a Pulte home!

  • James P.
  • Verified HomeBuyer
  • October 09, 2019
  • Wylie, TX

We looked at communities and different builders before buying an inventory home built by Pulte. We have people we know that are having MAJOR structural and other serious problems with the other builders. We had a third party home inspection done and our inspector said that our home was one of the best-wellbuilt-homes he had inspected. This gave us a great deal of comfort with our decision! We have NOT been disappointed!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - is everything all good

  • Chunyue S.
  • Verified HomeBuyer
  • October 09, 2019
  • Apex, NC

is everything all good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home evaluation

  • James H.
  • Verified HomeBuyer
  • October 09, 2019
  • Georgetown, TX

The Pulte experience was outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor workmanship with drywall and baseboards

  • Gary P.
  • Verified HomeBuyer
  • October 09, 2019
  • Las Vegas, NV

Every room in the house has to be repaired. Tape marks, gouges in the walls, baseboard corners don’t match up. Caulking in sinks not completed correctly. All concerns have been reported and so far they will be addressed.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - Pulte is a solid builder.

  • Tony D.
  • Verified HomeBuyer
  • October 09, 2019
  • Phoenix, AZ

Pulte is a solid builder. You need to stay engaged and make sure communication is clear. Would be great if they would be reasonable with design center pricing and options. We did very little during the process and had to spend nearly 20% of the purchase price to get a nice home. Doing quite a bit of work after we moved in because it was not possible to do with pulte during construction.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Amazing bang for the buck

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Liberty Hill, TX

Sales was awesome construction took the time to review plans and explain quality of what was built and though I have a few things that we have noticed now that we live in the home we are confident in the warranty team to take care of builder related issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointing end to my dream home build

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • South Lyon, MI

It's obvious that Pulte rushed to complete with cracks appearing in less than a month in the basement in areas that are not engineered to crack. The magnitude of building building waste left on the garden is definitely a disappointment. Not providing a real solution for gutter drainage means that water washes top soil away, so adding in solutions to complete such a basic function as exterior water drainage to the nearby storm sewer is just a nuisance an what should be a basic water management add-in which would also reduce the risk of standing water around the basement. A smart decision on ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great Service

  • Marcos H.
  • Verified HomeBuyer
  • October 09, 2019
  • BUCKEYE, AZ

It’s my second home I’m buying and I wish I would’ve known about Pulte from the get go. I will go through Pulte again for my next house again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Big corporations often don't provide the best value

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Long Beach, CA

You expect builders to overcharge for upgrades however I have been disappointed in the lack of pride in the workmanship. I have many things that still need to be fixed such as painting touch ups inside and outside, wires that need to be properly pulled into the ceiling, concrete touch up on driveway, and the house is infested with ants (how does that happen on a brand new house?)

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Feedback

  • Kenneth Y.
  • Verified HomeBuyer
  • October 09, 2019
  • Medina, OH

Construction and closing process when very well. We had a couple of minor issues that were taken care of quickly. Overall it was a great experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Poor middle management

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Henderson, NV

Very nice people, but a cumbersome process to get any warranty work completed. We have been waiting 6 weeks for touch-up paint.

Pulte Homes responded:
Thank you for sharing this with us. We are sorry to hear that you have had trouble getting the paint touch-ups addressed. Please email socialcare@pultegroup.com so that our team can assist. ^Abby

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - We’ve really enjoyed working with Bruce!

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Fort Worth, TX

We’ve really enjoyed working with Bruce!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - The timeline and all other information that I received initially

  • Mohammad B.
  • Verified HomeBuyer
  • October 09, 2019
  • Ann Arbor, MI

The timeline and all other information that I received initially are found very accurate at the end

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Almost but not quite there

  • Erasmo S.
  • Verified HomeBuyer
  • October 09, 2019
  • BOERNE, TX

The workmanship was standard and finish was under the standard. Trustworthiness was was ok. Value for the price was ok. Pulte did have some features that I liked. Responsiveness to issues was substandard. We had small issues that needed to be addressed but were never completed. Sad.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

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