Pulte Homes Reviews

We’ve been in the house for nearly two months and our house still does not have the ability to have internet because Pulte did not coordinate properly with internet companies to make sure our house was serviceable

We love our home, I should start with that. We are so happy with the location, lot, and upgrades that we chose. The floorplan is perfect for our growing family. However, we had many issues along the way. Our PM was difficult to deal with and did not want to help us with problems that his contractors caused (hole cut in the ceiling, cafe light installed in the wrong spot). This led to a lack of trust and shaken confidence in Pulte and our PM. Thankfully, everything turned out alright after we had to fight for these issues to be resolved.

Dustin and Linda were outstanding. The home was not presented in an appropriate way however from a cleaning standpoint. The cleaners did a very poor job. There also seem to be issues with chunks of dirt or who knows what not being cleaned before carpet was laid so there are lumps all over the floors that have carpet.

From start to finish this was a great home buying experience. The sale was simple, design team was patient, and the build was delivered on time. We understand that there are little hiccups along the way, but the project was handled well by JT our project manager. There were a few issues with our tile work (custom shower mostly) that took longer to figure out and a few back and fourth conversations that felt unnecessary. The shooter is still not perfect and if I had to do it again, I would have hired someone myself to do the custom work. Overall the experience was good, JT listened every step and ensured we were happy with the end result. Without JT, we may be unhappy home buyers. ... More

Don't get me wrong, we love our home, but we've spent weeks having to touch up the details in our home ourselves because the painting was shoddy and the cabinets looked thrown up in a hurry with visible gaps everywhere. Plenty of nice aspects to the home, too, but we constantly had to stay on top of the builders to do good work and fix mistakes.

We were pleased with initial construction but concerns after closing have been difficult to get resolved. Has required multiple requests, multiple follow ups, multiple submissions of texts, emails & Pulte website service forms, promises to get back to us in two business days but receive no response.

Construction was adequate and of an average quality. Common sense items in construction are overlooked and cannot be corrected as NO alterations are allowed. Consistency of construction from one unit to another is missing. Many items are not disclosed or glossed over. Numerous items and options in the model homes bear little resemblance to what is actually built and no answers for the differences are provided. Attention to details, particularly in finish work and cleaning seemed to be lacking.

We are very happy with our new home

Shane and Jimmy were the best

It was a pleasure dealing with Pulte. It was a one stop shop. They provided me with mortgage, insurance and title. I didn't have to go crazy looking for everything. The home is beautiful and whatever issues I had after closing they are very quick to correct.

We tried to bail out at closing but was talked into it by the Pulte MORG people They were great. Jenny has been 0 helpful we are on our third iteration of drying to get our walls even remotely able to live in. She has zero followup and we are made to fill like we are just a pain. She has asked us not to fill this out this questionnaire because she is bonused on this but after on 1 month inspection and her not following up to see our thought on the two days of labor. Hightlights After we had problems with closing we were told that Will was going to reach out to us and be involved. I got one quick visit nothing else. Jenny will come out as long as it is on her time! She gave us very little instruction on the house. She never ordered the Bar Fridge door not the Microwave door after agreeing to they were flawed. We have had to take off 3 days for work to be done and that work has a ton of flaws. We have asked for paint and still have only received the exterior. I could go on and on! We have felt insignificant at the very least and more excuses the Doan's has pills. We fill we will have 100% repercussions for this bad survey. With that being said I am not sure if that can be worse that we actually have had done to us. Social Media is where we go from here! ... More

We really enjoy our home, but the warranty items that need to be addressed after moving in....have been a challenge. We've had appointments scheduled, where no one has showed up to work having to be redone. Really enjoy the community and area....the customer service could have improvements.

Overall we like the lay out and lot of the house. Craftsmanship of drywall, paint and ceiling is poor. Responsiveness is poor after closing. Lots of promises but slow response, if any, with follow through.

my home is beautiful and price was fair, my experience with my sales rep/agent was amazing "SHERI", she rocks, however the lending department is incompetent and have poor communication skills, does not respond in a timely manner.

Great company that provides a great product with lots of options! Great experience.

Very professional and responsive.

Being this is our first hone there was certainly the normal stressers but Pulte made it as easy as possible for us. Upon moving in there were little odd end things that we noticed but we have already had most issues addressed and fixed and it’s only been a month in. We love the neighborhood and our home!!

The house is very nice and well-built. Mike and Chad did a wonderful job couldn’t be better.

The staff and crew at Pulte are kind and professional. Our field manager Ron was especially patient, responsive, and helpful.

Never recommend to any one. It has been a nightmare no updates, poor communication and very poor quality

Very helpful and aftersales follow up from the staff

Make sure to review the options list thoroughly at the beginning of signing the purchase agreement. You don’t have long to Add or delete options. Be aware you can’t make changes throughout the build process.

For the price we paid for this house it should have been completed. Like the concrete should have been sealed, the grout should have been sealed, the granite countertops should have been sealed, the garage should have been fully insulated and dry walled, the garage doors should have been insulated. I could go on and on. I would NOT recommend anyone to buying one of Pulte overpriced unfinished houses. Then after closing it took more than 30 days to get a approved Occupancy Certificate..... And should I talk about the lack of getting problems resolved in a timely manner......... no offense to Nick but I would never buy another or suggest anyone to buy a home from them. ... More

Sales process is good. Some of the subcontractors are in such a hurry the quality suffers. Overall great home for the money.

So many oversights during construction. Supervisor (Dom) made promises that never happened, lied about carpet pad being replaced after a second plumbing leak. He said he inspected the plumbing after each time the master tub was installed (4 times)Two days after our walk through none of the work on our punch-list was done and then all the blue tape that was used to mark deficiencies was taken down without any of the work being done. Made what should have been a happy time for us beyond stressful. Josh and Tony seemed to be the only people that cared about us and the quality of work but they didnt get involved till after Dom failed to come through. ... More