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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Overall, very pleased

  • Stuart M.
  • Verified HomeBuyer
  • August 07, 2019
  • Phoenix, AZ

Definitely a home builder that wants you to have a quality house. Also, for a good value. The only thing that we didn't like is their inability to make ANY changes to the model home we chose. Other than that, all went well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall, had a good experience

  • Vitoria M.
  • Verified HomeBuyer
  • August 07, 2019
  • McKinney, TX

Overall, I had a good experience with Pulte. Our sales person was great to work with and more importantly, we love our new home! The floor plans are nice and it was the right house for us. My only advice, if you are building from scratch, is to make sure that you are involved in very step of the construction /build as much as you can. There were times that we caught some mistakes in the construction. We pointed these out and they were rectified, but my point being we caught them in time. Once you are close to the closing date it will be harder to get these corrected. Best of luck!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

mostly satisfied

  • Laura W.
  • Verified HomeBuyer
  • August 07, 2019
  • Herndon, VA

Beware that the stairwell to the second floor is not designed well. it’s impossible to get a normal size couch to the second floor. in addition there are FOUR doors in the master bedroom that are a bit cumbersome to navigate. otherwise i’m entirely happy and really enjoying settling into my new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We moved into our new home and we absolutely love it.

  • George R.
  • Verified HomeBuyer
  • August 07, 2019
  • Estero, FL

We moved into our new home and we absolutely love it.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great Forever Home!

  • Nicholas L.
  • Verified HomeBuyer
  • August 07, 2019
  • Duvall, WA

We moved in a month ago and couldn't be happier! Everyone has been so great to us throughout the process. If it wasn't our forever home, we'd definitely go with Pulte again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction crew is solid

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Fremont, CA

construction team is very execution focused and get things done as soon as they physically can. of course contact with sales office needs work as the closing took a lot of effort!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lots of Issues and Slow Response

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Boca Raton, FL

We have a long punch list that needs to be addressed - some noted prior to moving in and some after. Pulte employees are very nice, but the lack of response to addressing the issues is growing increasingly annoying. Product is decent but recommend not closing until 100% satisfied with product.

Pulte Homes responded:
Thank you for bringing this to our attention. We apologize that you haven't been receiving prompt service and we'd like to know more about the issues so we can help. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Poor workmanship and materials, worse than buying a cheap fixer upper.

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Austin, TX

This is the second home from Pulte we purchased because of the quality work based on the first one. Unfortunately, the quality of the workmanship and materials on this new house is so poor, we just can’t even compare to the first one or even some fixer uppers. Doors and door frames are refurbished with new paints over them but still can be seen visibility on the outside with dents and uneven surface. Most windows don’t seem new with serious scratches on the handle bars. Shower tub also with serious scratches. People not cleaning after themselves, which left paints in the kitchen sink and ...

Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Professionalism

  • Joshua C.
  • Verified HomeBuyer
  • August 07, 2019
  • Immokalee, FL

I was impressed by the value that Pulte provided. For any small issues that were found, they were responsive and prompt in dealing with them. Would recommend Pulte to friends.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Impressed

  • Charles M.
  • Verified HomeBuyer
  • August 07, 2019
  • Naples, FL

Very caring and organized company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleasant experience

  • Deborah F.
  • Verified HomeBuyer
  • August 07, 2019
  • Palmetto, FL

We live 1,500 miles away from Tampa, so the majority of the building experience was remote/virtual. The Pulte staff were great- we received weekly updates with pictures from Daniel, our site manager, and we completed the closing by mail. Ten few issues we had were addressed in a very timely fashion.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Process!

  • Jeremy S.
  • Verified HomeBuyer
  • August 07, 2019
  • Hutto, TX

We are very satisfied with out new home! We didn't know what to expect going into the build process, but working with Bobby and Blake was phenomenal. Their level of communication was incredible and they addressed any issue that came up. The housing market is wacko in this area...so it's hard to gauge the "value for the price paid" rating. We are very pleased with the product, though!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a good experience

  • Gloria M.
  • Verified HomeBuyer
  • August 07, 2019
  • Tucson, AZ

The hardworking sales staff was been exceptionally responsive to our concerns throughout the process. The design staff was a pleasure to work with. The building manager was responsive to our needs. There were some delays and lack of communication with the appraisal process. Perhaps not 5 star but a good experience overall and one that we were glad to have had.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Had a great experience with the Pulte building process.

  • Kyle P.
  • Verified HomeBuyer
  • August 07, 2019
  • Wadsworth, OH

Had a great experience with the Pulte building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Keith S.
  • Verified HomeBuyer
  • August 07, 2019
  • Macedonia, OH

Building with Pulte was a great experience and we would highly recommend them to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I'd Still Choose You...

  • Marvin J.
  • Verified HomeBuyer
  • August 07, 2019
  • Orlando, FL

Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good Job

  • Kavin S.
  • Verified HomeBuyer
  • August 07, 2019
  • Savannah, GA

John S and Konrad B are great Superintendents! The garage is too small - needs to be wider and deeper. Pulte also dropped the ball big time - major mistake by building and selling a "Smart Home" wired with Cat 6 cable with no internet in the neighborhood, Still waiting on Comcast to come today (8-7-19) and we moved in 6-28-19.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Well built houses for the price

  • Marcus P.
  • Verified HomeBuyer
  • August 07, 2019
  • Summerville, SC

Only been in the house a month. Follow up repairs was a little cumbersome with matching up dates that worked for the builder and the home owner. Still have a pipe in my front yard. The builders says it belongs to the house next to ours, which is still under construction by a different builder. Spoke to the other builder and he states it belongs to Pulte.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Great floor plans in an exciting new community!

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Hendersonville, TN

Great floor plans in an exciting new community!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good house

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Indian Land, SC

Good house

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Solid support in presentation and entry into product ... fizzle out with follow through.

  • James H.
  • Verified HomeBuyer
  • August 07, 2019
  • Plymouth, MA

Our salesman, mortgage, home insurance agents and final walk-through rep were top notch. Everything was as promised for our new house although stressful. We were not involved in the building process since we purchased after the house was completed. However, after one month of living here, we are very happy with our new house. The yard is small and the houses are close together but we knew what we were buying and very glad that the majority of our new neighbors are very friendly! One disappointment... about a week or so ago, with some issues still up in the air with our original salesman ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - The whole experience from the salesperson, to design center consult

  • Robert P.
  • Verified HomeBuyer
  • August 07, 2019
  • Sarasota, FL

The whole experience from the salesperson, to design center consult to the celebration walk-through was a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We love our new home

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Naples, FL

We love our new home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Master shower not draining correctly and not leveled

  • Bernard K.
  • Verified HomeBuyer
  • August 07, 2019
  • Haslet, TX

Over all the build quality of the home is good and the project manager was good. The biggest issue is the master shower. The drain had to be cleaned out twice because it did not drain. There was broken glass and wood in ther from the top out. Additionally the floor is not leveled correctly and need to be ripped up and replaced.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Hanlon Way

  • Eric S.
  • Verified HomeBuyer
  • August 07, 2019
  • Alpharetta, GA

My buying experience was excellent from the very first moment. Everyone was friendly and helpful. I had all my questions answered in a timely manner. I would recommend Pulte to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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