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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Very good service

  • Jianquan F.
  • Verified HomeBuyer
  • June 27, 2019
  • Lincolnshire, IL

Very good service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Moderate price, moderate quality. You get about what you pay for.

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • BOERNE, TX

Surprise. No drawers in the bathrooms' counters. Shouldn't "cut corners" this way. Painting is OK but not really "professional".

Pulte Homes responded:
Thank you for bringing these issues to our attention so we can share this feedback with our leadership team. If you'd like to talk to us about your experience, please email us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Excellent experience

  • Joshua Y.
  • Verified HomeBuyer
  • June 27, 2019
  • Aurora, OH

From start to finish, this build couldn't have gone much better. Communication (which I value highly) was always a priority. Quick, thoughtful responses always were returned. Everything was done above and beyond code with good quality materials. The only issue we really have is the final grade. While a landscaper will deal with this, the final grade and yard was left with a ton of rocks, very uneven, and were not sure how it passed city inspection. Several other neighbors have complained of the same issue. Other issues popped up but were quickly remedied by pulte. Our field rep Cody did a ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Too Early to say

  • John J.
  • Verified HomeBuyer
  • June 27, 2019
  • New Hill, NC

Only being in the home for a few days things have been good. Need more time for a proper evaluation.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

100% Satisfied.

  • Kiran M.
  • Verified HomeBuyer
  • June 27, 2019
  • Phoenix, AZ

100% Satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average at best

  • Gregory C.
  • Verified HomeBuyer
  • June 27, 2019
  • Richmond, TX

Do not close until all issues are resolved. We experienced a clogged sewer line from a worker's rag one week after moving in. Our AC is not working properly in June in Texas 1 month after closing. Punch list items are ignored, you'll need to handle them yourself.

Pulte Homes responded:
We're so sorry you've experienced these issues and we'd like to learn more so we can help. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Overall satisfied

  • Steven L.
  • Verified HomeBuyer
  • June 27, 2019
  • Tucson, AZ

Elected to use Pulte and it’s affiliates throughout the entire purchase process, a one stop shop approach requiring less action on our part. All individuals involved in the process were knowledgeable, professional and extremely helpful. Quality of finished house I rate better than average as some areas of workmanship were less than desired. Overall satisfied with our home buying experience with Pulte and our new home.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Excellent buying Experience!

  • Thomas N.
  • Verified HomeBuyer
  • June 27, 2019
  • Summerville, SC

The Pulte team has been extremely responsive before, during and after the sale. I appreciate the quick response to any issues may have hd.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I expected better Quality for the money I’ve spent

  • Aiyesha O.
  • Verified HomeBuyer
  • June 27, 2019
  • Palm Springs, FL

I’m disappointed with the way certain things were done in the home. Everyday I’m finding more and more things that weren’t done correctly

Pulte Homes responded:
We're sorry to hear that you've had a disappointing experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Builder Ron was very helpful

  • Amparo S.
  • Verified HomeBuyer
  • June 26, 2019
  • Saint Cloud, FL

Great experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Satisfactory not outstanding?!

  • Calum B.
  • Verified HomeBuyer
  • June 26, 2019
  • Saline, MI

Some aspects really good and some woeful.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Happy Homeowner

  • Anonymous
  • Verified HomeBuyer
  • June 26, 2019
  • Canton, GA

Obstacles overcome, issues addressed and satisfied. Positive outcome. Happy Homeowner!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home and attention to customers

  • Patricia H.
  • Verified HomeBuyer
  • June 26, 2019
  • New Hill, NC

Buying process was good. Overall Jose is wonderful. Attentive to changing demographics (aging population) and needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Its a Monet

  • Mike P.
  • Verified HomeBuyer
  • June 25, 2019
  • Wylie, TX

Our house looks amazing at first glance, but we have noticed a lot of painting and workmanship issues. Mark has been very responsive to any repairs we have requested.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Austin, TX

The purchase process was easy and I feel confident that my home was constructed well. Working with my field manager was a breeze as was with my sales representative. We opted to finance through Pulte Mortage in order to take advantage of the incentives we were offered, and this was mostly hassle-free although there were times when our loan processor was difficult to work with and unclear regarding various requirements.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

So far So good

  • Teresa J.
  • Verified HomeBuyer
  • June 25, 2019
  • Myrtle Beach, SC

We've only been in the house for 1 month but we absolutely love our home. Any issues we may have had before moving were addressed right away. Tom our Field Supervisor was the best, very attentive, and responsive always got back to us within the day!!!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

C-Grade Subcontractors

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Peachtree City, GA

Pulte homes are built using C-Grade Subcontractors at best, who are incentives-ed by quick turn over. Pulte Field managers advocate for the builders and reward poor quality work, and not work for the home owner. Much attention is paid to the model unit but not to the purchased homes. I would recommend hiring a private Project Manager and Inspection agency to oversee the construction.

Pulte Homes responded:
We're sorry to hear that you weren't satisfied with your experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Happy customer

  • Franklin O.
  • Verified HomeBuyer
  • June 25, 2019
  • Lutz, FL

Nothing is perfect. Yes, I had issues reported during walk through and after I moved to the new house. Everything is being take care by Pulte team and contractors. Joe my site manager seems to be more concern with issues than myself. His support has been amazing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Felt like for the money that we spent, our house should have

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • SAN ANTONIO, TX

Felt like for the money that we spent, our house should have gotten a lot more attention to detail, workmanship, clean up of our home and yard area, before closing on our new home. Pulte has been good at fixing the major issues brought to their attention thus far. For that we are grateful.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - More than Satisfied

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Peoria, AZ

More than Satisfied

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Generally happy - but not tatally

  • Timothy N.
  • Verified HomeBuyer
  • June 25, 2019
  • Johns Island, SC

Disappointing that we had to pay almost $2000 for a light gray paint throughout the house instead of the standard white - and its MATTE paint! You have no choice in finish. Every little nick and fingerprint shows. Don’t waste your money - repaint yourself. We’ve talked to other owners who just leave paintbrush and paint can handy for retouches before anyone comes over. That is crazy. Stove damaged upon install - hard to believe no one knew! I tried to bake and flames burnt the flooring underneath the stove. Took over a week to get a new one. The painters are very sloppy - paint on glass ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Impressive experience with Pulte Homes

  • Thomas O.
  • Verified HomeBuyer
  • June 25, 2019
  • Saddlebrooke, AZ

I have nothing negative to say about our experience with Pulte Homes. This is the most solid well built house we have ever lived in. The people we dealt with were fabulous and very responsive to our questions and concerns. If I ever want to build another house (I love this one to much so I probably won't) but I would build another Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Harry D.
  • Verified HomeBuyer
  • June 25, 2019
  • Plainfield, IN

Was a great experience. Met our needs. Overall very please.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

So far, very pleased!

  • Marguerite D.
  • Verified HomeBuyer
  • June 25, 2019
  • Sudbury, MA

We've just moved into our new home and so far, are quite pleased with the quality and thoughtful design. Any questions that we had had, either prior or after moving in, have been answered promptly and thoroughly. Management took the time to explain our new heating and AC system, let us know about maintenance, and explained many other areas of our new home. Getting settled in could not have been easier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Zachary D.
  • Verified HomeBuyer
  • June 25, 2019
  • FLORENCE, AZ

Beautiful work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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