Pulte Homes Reviews

You will be spending a lot of your time fighting to get repairs completed! They will complete them but you have to fight to get them completed.

Close date was pushed out 6 months. Sewage backups in brand new home ceiling drywall cut out carpets n padding removed. Pre close punch list still outstanding 2 months later. Lack out concern from builder builder.

You submit issues and the response you get from the trades is “not sure what’s happening” or “ it’s the standard” even if the workmanship is poor it’s still the “Standard” Evie

Made a list of repairs with Builders during walk through 2 months ago which they promised to fix but have only fixed one MINOR issue. There is very little communication. Once you close with Pulte, they forget all about you. The warranty department is no better. They set up appointments and when service arrives, the repair man doesnt repair the issue that the appointment was for.

We had a few issues but they were addressed in a timely manner. The team seemed genuinely concerned with our satisfaction. Wasn't thrilled with the Pulte Title experience, but on the builder side and the management of the construction, we were satisfied. Would indeed do it again, knowing what we know now.

Our Field Manager, Bill, was VERY GOOD. He made the experience less worrisome than I expected. He answered questions within a day. He took care of issues immediately. I would give him a 5 out of 5

Inconsistencies from sales that were passed on to builder. Strange methods of selection with sales (other home owners before and after us experienced the same). Our home is great and we really like it. Our builder was great, straightforward and had good response time with action. Good follow up to typical issues after move in

I love my new home very much. There are somethings such as walls are crooked in some areas wish it was better quality workmanship done for the price.

Great from start to finish

Would be a plus if Pulte hired some carpenters who know what a framing square was. Walls are so out of square it is hard not to cast your eyes on the defect. One short wall between doorways is 11 inches in length and 1inch out of square from end to end. It is a common problem through out the house, Very disappointing. Also a damaged washing machine that should have never been accepted or installed flooded our home and ditto for the dysfunctional water softener that re flooded our home a week later. There were other issues that have been addressed such as failing to cap the gas line to the dryer after replacing the damaged flooring in the laundry room. This is not a favorable opinion of the Pulte Brand. ... More

My home is everything I wanted it to be. I couldn't be more pleased. Great job Pulte!

Project managers were excellent. Having worked as one myself. They couldn’t have been more attentive to my needs since I was out of state during the build . They kept me apprised of the progress each step of the way. Tanner also kept us updated. One item I think Pulte should have is a checklist of options to make the process easier. There were items we would have wanted but didn’t think about

I have had several issues with my home. Some have been taken care of and some haven’t due to the incompetence and irresponsibility of the company. Several times I have been told someone would come to fix things and they never came at the scheduled time due to a miscommunication on Pulte’s side and them not ordering the materials they said would. I have emailed the fields manger about another thing that came up. Part of my bathroom cabinet fell and it looks like the wood wasn’t place right and it’s uneven. No response. I’m disgusted. I’m paying a lot of money to a poor quality company.

We love our Pulte home and believe strongly that they deliver a home as close to perfect as humanly possible. We hired an inspector and he found nothing significant. That is amazing!

I requested for a lawn repair for over 3 weeks and nothing has happened

Very pleased with Pulte and their quality and meeting expectations. Third home we have built and best of the three.

Our experience building with Pulte was painless. Every project has its issues, but the professionalism with how they were dealt with was very much appreciated.

Our home is stunning, and we couldn’t be happier! There were some fixes that needed to be made after move in, and they have fixed them promptly and efficiently! Customer service is very responsive and helpful!

Bought my investment property with Pulte homes and really had a clean and seamless process for closing and handover.

I recently bought a Pulte Home in Windsor at Westside and I´m so happy with the quality of the home and the professionalism and service from Pulte. They have responded quickly to my questions and even came to my home when I couldn´t figure out something very simple:) I highly recommend Pulte homes.

We are so pleased with our home. The finished outcome of our home is all we expected. Great customer service all around with Pulte. Communication was great throughout all our home building process.

Overall I happy with the experience with minor issues.

Pulte Homes was easy to work with and very quick to respond to any questions or concerns I had along the way! They sent weekly updates on the progress of the house which was something I looked forward to each week!

Lots of punch list and pick up items were not completed prior to closing and now after closing post 6 weeks they are still not even started. The design center should have had better pricing for the consumer to compare and contrast, and should have had more options. The side yard set backs are terrible and need to enhance the community property better.

Quality issues continue 6 weeks after closing