Pulte Homes Reviews

Building with Pulte was a great experience and we would highly recommend them to anyone.

Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.

John S and Konrad B are great Superintendents! The garage is too small - needs to be wider and deeper. Pulte also dropped the ball big time - major mistake by building and selling a "Smart Home" wired with Cat 6 cable with no internet in the neighborhood, Still waiting on Comcast to come today (8-7-19) and we moved in 6-28-19.

Only been in the house a month. Follow up repairs was a little cumbersome with matching up dates that worked for the builder and the home owner. Still have a pipe in my front yard. The builders says it belongs to the house next to ours, which is still under construction by a different builder. Spoke to the other builder and he states it belongs to Pulte.

Great floor plans in an exciting new community!

Good house

Our salesman, mortgage, home insurance agents and final walk-through rep were top notch. Everything was as promised for our new house although stressful. We were not involved in the building process since we purchased after the house was completed. However, after one month of living here, we are very happy with our new house. The yard is small and the houses are close together but we knew what we were buying and very glad that the majority of our new neighbors are very friendly! One disappointment... about a week or so ago, with some issues still up in the air with our original salesman regarding some billing issues, our salesman just stopped returning phone calls. The last house in the subdivision had been sold. The sales office disappeared. I am sure that they were told to move onto their next job However, I thought it very unprofessional to just cut communication even though a call back had been promised. So, overall- excellent but they need to work on their closure.. at least in our case. ... More

The whole experience from the salesperson, to design center consult to the celebration walk-through was a wonderful experience.

We love our new home

Over all the build quality of the home is good and the project manager was good. The biggest issue is the master shower. The drain had to be cleaned out twice because it did not drain. There was broken glass and wood in ther from the top out. Additionally the floor is not leveled correctly and need to be ripped up and replaced.

My buying experience was excellent from the very first moment. Everyone was friendly and helpful. I had all my questions answered in a timely manner. I would recommend Pulte to anyone.

It has taken a lot of time for Pulte to fulfill their commitments

Best people & staff with right experience to guide customers to buy a new home

Very disappointed in quality and functionality of this condo. Appliances are flimsy and stove is terrible. Both Whirlpool and Pulte should not be happy with that range. The bottom drawer falls out when you pull it open for starters. The tub does not seem to be a standard size but a bigger problem is that those tiny spaces for shower needs are absurd. Can't barely place a shampoo bottle let alone a full size soap on those. Did anyone try these out for function? The cabinetry is very mediocre but the need for organizers underneath sinks is hampered by the fact you can't put a pull out organizer due to the under the sink design. The toilet is certainly cheap as are the faucets and fixtures. I expected a bit better quality from Pulte. The selection of a tankless hot water heater is a poor choice. So we save on electricity while we waste huge amounts of water just to wash hands with hot water. I have no one above me yet, but I am scared to death that this construction only means a lot of noise overhead when someone does arrive. I might have been better off renting than buying something like this. I would find it hard to recommend Pulte. I suspect this does not meet your guidelines but is an opportunity for me to express to Pulte some things that were just not done right and perhaps Pulte should think about. I had no problems with the sales office or Pulte Mortgage just terribly disappointed that I chose to buy this condo. ... More

Every person I spoke to or encountered from Pulte was top notch - Sales, Construction, Mortgage, Insurance, etc.

Great product and even better service!

I’m very happy with the home Pulte built for me

We are happy with the house. However, the closing was delayed, which impacted our moving schedule, due to items identified in the initial walkthrough not being addressed on time. Pulte wouldn’t agree to customize anything, even when we just asked to not install items. As an example, the bar soap in the shower is the cheapest one you could find (in a $390k house) and they wouldn’t agree to not put it up. The communication was a struggle at times between agent-realtor-builder. For example, our first walkthrough was delayed by 2 hours due to lack of communication between Pulte agent and realtor. Lastly, we ended up with a nice house and the builder did address all the pending items before closing. He has even come out to address a minor issue after closing. ... More

Fine work. Enjoying the home

Work in detail is not good.

I absolutely love our new home, but am so not satisfied with the quality of the workmanship. Many items we noticed while our house was being built and brought it to the attention of the superintendent on more than one occasion. Nothing was corrected at that time and the trades continued working. When we did our first walk through these items once again brought to the attention of the superintendent. Still nothing corrected, and then another walk through. By this time the dry wall has been hung, kitchen counters are in and electrical and plumbing are all in and still the same issues have not been corrected. Electrical outlets covered with dry wall, the electrician not able to run the power full circle due to this. While I could overlook somethings, others I could not. Our $12,000 master shower, horrible workmanship and 6 corrections later we are still not able to shower in our master shower. Let's just say they would save money if they would do things right the first time or at the lease fix things right away rather than waiting until completion when they have to rip things apart. Seems like they're short handed and no one is watching, then the mad dash to finish on time. I'm bitter sweet with the experience and question if I'll ever do it again. ... More

Excellent home buying experience from beginning to the end. Very responsive, sensible and responsible staff from sales to field.

For the most part the build process went smooth. As with any build there were hiccups that were addressed in a timely manner. As of 07/01/2019 the build quality and craftsmanship still exceed most home builders in the Columbus market.

Good service and excellent construction

My husband and I were super excited about the purchase of our new home. The sales consultant we worked with seemed very credible at first, however, we soon discovered that most of the information she provided was just a sales pitch. She misinformed us about a few different items related to the structure of the home and the percentage owed based on the options chosen. This information was never discussed, however, it seemed as if there was always a cover up on her end whenever it was brought up. She promised the house would be 100% ready at the time of the final walk through, she couldn't have been more wrong. We spent more about an hour and a half pointing out imperfections and other issues with the house during the final walk through. Even after we closed, issues that were previously pointed out were not addressed. Here we are more than a month after closing and we are still dealing with issues that should have been done right the first time. The workmanship was very poor due to incompetent contractors hired by Pulte who don't do their job correctly the first time. ... More