Pulte Homes Reviews

The quality of our new home is superior. Sales staff and construction manager worked in tandem to answer questions and manage periodic concerns about changes to structural designs that were introduced by the builder on short notice. Pre-drywall review was comprehensive and reassuring. Home completion was on schedule with ample advance notice for managing the sale of former home.

We thought we were going to have a beautiful home built for us. We walked through the model and fell in love. Unfortunately, we ended up receiving a completely different product than what we were anticipating. We feel very mislead. We have many issues with our house. We are hoping everything can be fixed, but I'm not feeling too optimistic. I believe for the amount of money spent on this house, the craftsmanship and attention to detail should be close to perfect. I am not at all pleased with the quality or lack there of of this house.

We closed on our house at the end of April. The process was easy from the beginning and I visited twice for inspections before we closed and everything looked great. The walk through was very helpful to understand our new home, the warrantees and who to contact when assistance is needed. In the final inspection, we had a couple of small items that needed to be taken care of and they were addressed promptly. We are happy with our purchase and looking forward to many years in our new home.

Overall a good (B) experience and friendly people. Disappointed in the workmanship though. Some of the things seem like they were done by an immature and not a professional. Pulte need to re-evaluate their contractors (HVAC, Electrical, Drywall and landscaping to be exact)

This is our first time buying a Pulte Home, we've owned a DR Horton home. Pulte did offer everything that we were looking for in a home, which was the reason why we went with Pulte. But Pulte lacks that eye for detail in the workmanship of their homes. Poor caulking technique throughout the home, grout on the tile that was not cleaned up before we moved in, lack of detail in their sheet rock cutting. Follow up is poor to get the work completed. Would I purchase another Pulte home in the future if given an opportunity...probably not.

Our home in many respects is a prototype as it is the first one in a new communitee. Local building code issue, design centers lack of complete details on the project and other small details that need to be addressed will answer the questions related to our overall experience. The above "Star" ratings should NOT be considered a final rating, only a rating on the process. We have every expectation that the final rating will be a FIVE plus. All the members of the Pulte Group have shown us that they care about their product and have gone out of their way to make us feel confident that we will enjoy our new home. ... More

I value the excellence in customer service and satisfaction of Pulte Homes. They always went the extra mile to ensure my family was completely satisfied with our new home purchase and the finance team is amazing! ❤

Overall great service from the Pulte construction and Sales team. We have found a few minor issues with the build but Brian our construction manager was on top of it. So far we have had a great experience with our families first new home construction.

The home is built perfectly.

Love the home and the folks involved in the build.

Fair construction overall but they don’t want to hear about or address issues until you sign on the dotted-line. Received no response on repair request until issues were escalated to management. My impression on Pulte has lowered signifIcantly.

Pulte helped us closing our new home on time. Pulte has to keep inspection report before even they schedule meeting with customers. Overall quality is good so far. Customer has to get blue prints of all the Structure, plumbing and electrical plans.if any repair comes it will be very useful to the customer in case of any repair after warranty period is over. for New customers: be prepared before going into design center with options that you want opt for. Pulte mortgage needs to offer competitive quotes to the customer.

Very happy with the layout of the house. Very disappointed that we’ve been in the house for 7 weeks and we still haven’t been graded, our patio is not in, and we have no timeline for when that will happen.

Responsiveness to issues is slow once the deal is done. Wokmanship on house feels shoddy in some places attention to details is missing

Overall from start to finish the purchase process was wonderful. The sales representative, The project manager, the design consultant, The mortgage representatives, the home insurance and the closing crew were all amazing. My only complaint would be the cost of the fees and mortgage rates.

Pulte homes go up quick and look good from a distance. It’s clear that the work is rushed and vendors are under paid by Pulte. Pulte will fix anything you point out but it’s a job to find everything. Why should I have to??? The finish work and paint is rough at best. The home was dusty and needed to be cleaned. They delayed closing because work needed to be complete which puts you in a bind with your move in date and forces you to settle with many mistakes. It’s a quickly built home but it offers a poor value.

This was our first home purchase and our experience throughout the building process was phenomenal. Unfortunately, that level of service ended when we signed on the dotted line and handed over the check. There were a few remaining issues to be resolved at closing which we were promised would be handled promptly. That was not the case. We were left to project manage those repairs on our own along with the additional ones that popped up shortly after closing. Word of advice — when building with Pulte, do not close on the home until all issues are resolved or added to the escrow list.

Pulte staff good to work with. Overall quality of workmanship/construction is well below the standard for the price and “luxury townhomes”

Pulte homes are a good value. The neighborhood is great, quiet and safe.

Perform a thorough walk through before closing and clearly document any items requiring repair by Pulte.

This was the best experience from the sales agents all the down to the lenders. Me and my husband are first time home buyers and we didn’t really understand the process. They literally walked us through the entire process ,gave us so much confidence . We had tried this process with other community’s but just never felt right. Everyone here was genuine and had our best interest at hand . Thank you Pulte !

Properly addressing concerns in a timely manner

Great house thank you so much

Have nothing but good things to say about the Pulte team. Roger kept me informed each week with updates and addressed and question I might have. Thanks again!

Great neighborhood and nice single level floor plans.