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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Our home buying experience

  • Anthony L.
  • Verified HomeBuyer
  • June 11, 2019
  • Naples, FL

Our sales person Matt could not have treated us better. The Pulte process is well organized and home delivery came in the promised time period. We are very happy with our new home and the community we now live in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Home

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Estero, FL

The home was not completed, had a gigantic list of cosmetic issues that weren't small. Very poor quality build, Pulte as a whole can care less about customer service. I would never recommend a Pulte home to anyone that I know and I would never consider purchasing a Pulte home in the future in any capacity. My advice.. Run....

Pulte Homes responded:
We're incredibly disappointed to hear that you've experienced issues with the quality of your home and with customer service. We'd like to know what we can do to help so please email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Extremely Satisfied!

  • Jose Z.
  • Verified HomeBuyer
  • June 10, 2019
  • Houston, TX

This is the second home I purchase and the quality and attention to detail is much better than the first home I owned from a different builder. The closing process was also great and their customer service is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Love my home!

  • Teresa B.
  • Verified HomeBuyer
  • June 08, 2019
  • Katy, TX

Love my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Nothing but a 100% positive experience with Pulte.

  • William M.
  • Verified HomeBuyer
  • June 08, 2019
  • Palmetto, FL

Nothing but a 100% positive experience with Pulte. Everything from pricing & site selection, to build, to move-in...our experience with Pulte has been stress free and enjoyable. My wife & I now have the home of our dreams.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house and location horrible experience

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2019
  • Mount Pleasant, SC

We love our house and location but we had no shortage of issues from the very beginning and all the way through in working with Pulte. There is a clear leadership issue in this region. I would buy one of their spec homes but I wouldn't build with them ever again in South Carolina. The location is key and the houses are beautiful once they're done just be prepared to fight for what's right along the way.

Pulte Homes responded:
We're so sorry you had a negative experience and we'd like to learn more about what happened and how we can do better. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Very happy

  • Todd S.
  • Verified HomeBuyer
  • June 07, 2019
  • Carmel, IN

Love our new home, everyone was very professional.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - excellent builder great communication high quality

  • Jasmin B.
  • Verified HomeBuyer
  • June 07, 2019
  • Saint Augustine, FL

excellent builder great communication high quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrific home! We love it!

  • Susan L.
  • Verified HomeBuyer
  • June 06, 2019
  • Henderson, NV

The toilets in particular, are too porous. They stain too easily. Otherwise, everything meets with our satisfaction.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Basic things that supposed to come

  • Narasimha P.
  • Verified HomeBuyer
  • June 06, 2019
  • New Hill, NC

Basic things were not provided. I was disappointed on the way handling the issues

Pulte Homes responded:
We're so sorry that you're disappointed with the way issues in your new home have been handled and we appreciate you bringing it to our attention. If there are unresolved items that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Pulte Homes - I was treated well I did however send a request regarding an

  • Elizabeth W.
  • Verified HomeBuyer
  • June 06, 2019
  • Fort Myers, FL

I was treated well I did however send a request regarding an issue in my closet. A shelf is unfinished. I got no response.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Pulte Homes - Take the inside lender.

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2019
  • Las Vegas, NV

Take the inside lender. Pulte mortgage team are amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes

  • Mark J.
  • Verified HomeBuyer
  • June 05, 2019
  • Cave Creek, AZ

Very nice homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Could not be happier with our new home !

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2019
  • Henderson, NV

Could not be happier with our new home !

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall buying experience

  • Ekenemchukwu O.
  • Verified HomeBuyer
  • June 05, 2019
  • Richmond, TX

I wish there is better communication among teams working with clients. It would have made a lot different had loan team communicated more with the builders so that everyone would be on the same page rather than leaving the client to figure things out themselves.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Pulte Home Purchase Review

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2019
  • Minneapolis, MN

While overall I think you get good value for your money, it feels like Pulte cuts corners and wastes a lot of time on rework when things could've been right the first time. We we constantly checking their work and there were many things that we had them fix along the way. Had we not checked for our selves, these defects would still be there. On the other hand, Pulte has been pretty responsive to issues since we've moved in and have been pretty quick in getting things resolved.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

New Home Review

  • Pradeep K.
  • Verified HomeBuyer
  • June 05, 2019
  • Marysville, OH

Quality of Home is not as good as like some Home Builder in Dublin and Columbus area,like MI Homes & Rock ford Homes.One thing I would like to Mention that Super wiser Mr.Dale helped us lot address our concern and if we have some questions.He addresses them promptly.Good Luck Dale and stay Blessed

Pulte Homes responded:
Thank you for your feedback. If you'd like to discuss your experience further, please reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Outstanding quality and service.

  • Francis C.
  • Verified HomeBuyer
  • June 05, 2019
  • Punta Gorda, FL

The entire staff is helpful and courteous. They take the time to answer questions and do not dismiss any issues the prospective buyer might need to be addressed. All issues or questions were addressed quickly, cheerfully and accurately Even after closing, they remain alert to any issues the new buyer might have.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We love the house.

  • Minh L.
  • Verified HomeBuyer
  • June 05, 2019
  • Holly Springs, GA

We love the house. Everything seems almost perfect. From location as school, shopping, restaurant to sercurity. 1 month from the day I move-in, there are some minor things happen like hot water, squeaking door, foggy window, air thermostate.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Satisfied with a Pulte Home

  • David S.
  • Verified HomeBuyer
  • June 05, 2019
  • Kissimmee, FL

Everyone we worked with from the Pulte organization was customer focused and extremely helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding service and excellence in delivery

  • Lionel M.
  • Verified HomeBuyer
  • June 05, 2019
  • New Albany, OH

Frequent communication is highly advised and is very well received. Clarification and insight on progress is done face to face. It is important to get as much as possible clarity upfront and stay in-touch with the Pulte team. We experienced professional partnerships and made friends during the process. Be patient and allow the process to play itself out in a qualitative manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Moonlight Path

  • Robert F.
  • Verified HomeBuyer
  • June 05, 2019
  • BUCKEYE, AZ

I would have given you five stars but there certainly some issues along the way that could have been handled differently.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Sales superior.

  • Craig L.
  • Verified HomeBuyer
  • June 05, 2019
  • Fort Myers, FL

Sales superior. After the sale is underwhelming.

Pulte Homes responded:
Thank you for your feedback. If you'd like to discuss your experience further, please reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Love my home

  • Reishin T.
  • Verified HomeBuyer
  • June 05, 2019
  • Houston, TX

I am confident I have bought a solid well thought out house . There are minor problems as you will get with any house but Pulte have addressed each of them in a timely manner .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Love it

  • Sahil G.
  • Verified HomeBuyer
  • June 05, 2019
  • Peachtree City, GA

Love it

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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