Pulte Homes Reviews

Poor quality for a 400 k home , sorry but we are so disappointed with This home

Labor quality is lacking poor supervision from the beginning got a Dan involved towards end and things went better but could not fix past items already covered Workman had no respect for others work and damaged finished product still need some repairs on marble in master bath

Great Service! Thanks to Javier.

Great attention to detail

Terrible workmanship throughout the house. Undone caulking and painting. The garage walls dont match because the field was too lazy or cheap to have the subs redo one side after they cut it about two inches short. Backyard door does not close smoothly. Broken pipes outside my home. Front door and garage door frames were not smoothed out where screws were used to install them. The foundation has rust leaking out the side from exposed rebar. There's a crack as well. Missing two sprinklers that are on my plans but were never installed. I'm very disappointed in the shotty work the field manager was responsible for overseeing. I would not recommend Pulte if this field manager is still building. I've laid out these issues in a previous email and have yet to hear back from Pulte. ... More

Have had some quality issues with the home. Had a gas leak, A/C didn't have coolant due to a loose fitting, lumps in the floor under the carpet, hollow sounding floor in the kitchen. The person that handles the warranties had been very responsive. The yard grading is somewhat of a disaster in that the backyard has a really step hill that wasn't there when we purchased the lot. The neighbors on either side have flat yards so I'm not sure how it ended up this way. Having a hard time getting the builder to do anything about it. The house cosmetically is very nice. The stonework was very well done and the cabinets and trim are really nice. ... More

Home well constructed and built quickly.

For the money I paid, I should have received a better quality house. For a $550K, cheap material seem to have been used. Everything was extra and not came with the base price.

Pre-built with everything we needed plus nice surprises

I moved into my new house about 1 month ago and I can’t say enough good things about the home! We live it and we hope to spend many fun filled family years enjoying our house. Thanks Pulte!

We recently moved into a new Pulte home. I was surprised by the issues with "fit and finish" that have appeared. Maybe shocked rather than surprised.

The quality of our new home is superior. Sales staff and construction manager worked in tandem to answer questions and manage periodic concerns about changes to structural designs that were introduced by the builder on short notice. Pre-drywall review was comprehensive and reassuring. Home completion was on schedule with ample advance notice for managing the sale of former home.

We thought we were going to have a beautiful home built for us. We walked through the model and fell in love. Unfortunately, we ended up receiving a completely different product than what we were anticipating. We feel very mislead. We have many issues with our house. We are hoping everything can be fixed, but I'm not feeling too optimistic. I believe for the amount of money spent on this house, the craftsmanship and attention to detail should be close to perfect. I am not at all pleased with the quality or lack there of of this house.

We closed on our house at the end of April. The process was easy from the beginning and I visited twice for inspections before we closed and everything looked great. The walk through was very helpful to understand our new home, the warrantees and who to contact when assistance is needed. In the final inspection, we had a couple of small items that needed to be taken care of and they were addressed promptly. We are happy with our purchase and looking forward to many years in our new home.

Overall a good (B) experience and friendly people. Disappointed in the workmanship though. Some of the things seem like they were done by an immature and not a professional. Pulte need to re-evaluate their contractors (HVAC, Electrical, Drywall and landscaping to be exact)

This is our first time buying a Pulte Home, we've owned a DR Horton home. Pulte did offer everything that we were looking for in a home, which was the reason why we went with Pulte. But Pulte lacks that eye for detail in the workmanship of their homes. Poor caulking technique throughout the home, grout on the tile that was not cleaned up before we moved in, lack of detail in their sheet rock cutting. Follow up is poor to get the work completed. Would I purchase another Pulte home in the future if given an opportunity...probably not.

Our home in many respects is a prototype as it is the first one in a new communitee. Local building code issue, design centers lack of complete details on the project and other small details that need to be addressed will answer the questions related to our overall experience. The above "Star" ratings should NOT be considered a final rating, only a rating on the process. We have every expectation that the final rating will be a FIVE plus. All the members of the Pulte Group have shown us that they care about their product and have gone out of their way to make us feel confident that we will enjoy our new home. ... More

I value the excellence in customer service and satisfaction of Pulte Homes. They always went the extra mile to ensure my family was completely satisfied with our new home purchase and the finance team is amazing! ❤

Overall great service from the Pulte construction and Sales team. We have found a few minor issues with the build but Brian our construction manager was on top of it. So far we have had a great experience with our families first new home construction.

The home is built perfectly.

Love the home and the folks involved in the build.

Fair construction overall but they don’t want to hear about or address issues until you sign on the dotted-line. Received no response on repair request until issues were escalated to management. My impression on Pulte has lowered signifIcantly.

Pulte helped us closing our new home on time. Pulte has to keep inspection report before even they schedule meeting with customers. Overall quality is good so far. Customer has to get blue prints of all the Structure, plumbing and electrical plans.if any repair comes it will be very useful to the customer in case of any repair after warranty period is over. for New customers: be prepared before going into design center with options that you want opt for. Pulte mortgage needs to offer competitive quotes to the customer.

Very happy with the layout of the house. Very disappointed that we’ve been in the house for 7 weeks and we still haven’t been graded, our patio is not in, and we have no timeline for when that will happen.

Responsiveness to issues is slow once the deal is done. Wokmanship on house feels shoddy in some places attention to details is missing