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Pulte Homes Reviews
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What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16121 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Customer Reviews
Pulte Homes - Pulte was great and very helpful
- Kyle P.
- Verified Homebuyer
- June 18, 2019
- James Island, SC
Pulte was great and very helpful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful Home but finding issues arise after moving in.
- Kirankumar D.
- Verified Homebuyer
- June 18, 2019
- San Antonio, TX
The home is gorgeous. My wife and I are proud to call the home built by Pulte as our home. Trusting it was built with care consideration is in question. Material seems to be high quality but the workmanship is below average. We found areas that were not sealed, parts damaged such as shelves that were cleverly hidden, the trees died outside within a week of moving in, windows scratched with a knife (assuming to remove the plastic cover), and the list goes on. It hasn't been even a month yet. The saving grace is the responsiveness of the build manager. Pulte gives a 30 day support after ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Great experience!
- Jonathan Z.
- Verified Homebuyer
- June 18, 2019
- Fort Myers, FL
Really great experience from the initial inquiry all the way to closing. Was kept well informed of the process, and the team was a pleasure to work with. The few (minor) issues we have experienced in the month since move-in have been addressed quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - As with any construction there will be some issues.
- Anonymous
- Verified Homebuyer
- June 18, 2019
- Germantown, MD
As with any construction there will be some issues. Pulte is very responsive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Bridgemill Townhouse
- Anonymous
- Verified Homebuyer
- June 18, 2019
- Fort Mill, SC
3 main issues throughout the 19 month construction process...yes...19 months. 1.) Poor communication throughout the organization 2.) Poor timeliness in the building timeline 3.) Quality of workmanship was below average. If you're looking for a builder with a lack of attention to detail, poor communication, and blatant basic construction flaws, then Pulte is your company. A company that is clearly interested in THEIR bottom line. Worst buying experience I've ever had in my life.
Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Overall a great experience
- Michael D.
- Verified Homebuyer
- June 18, 2019
- Plymouth, MN
From the initial sales team to the closing team, everyone I worked with at Pulte was kind, patient, and helpful in addressing all of my questions and concerns. We now have a great house with peace of mind on its quality. For anyone considering a new build, I would highly recommend Pulte.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Home and process was overall good.
- Zachary P.
- Verified Homebuyer
- June 18, 2019
- Spring Hill, TN
Home and process was overall good.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
The entire process was very smooth. Very happy with how our townhome turned out.
- Anonymous
- Verified Homebuyer
- June 18, 2019
- Flemington, NJ
Pulte goes over everything very carefully from buying process to finished home.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Tangerine Ridge - Pulte
- Vincent M.
- Verified Homebuyer
- June 18, 2019
- Tucson, AZ
The home materials used and workmanship are high quality, the Pulte team of people have been excellent to work with. Their support was crucial since our move was cross country and the team delivered! During the construction process there were virtually no major issues causing delay. The timing was accurate and home was well worth the value for the money.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Thank you!
- Gheorghe A.
- Verified Homebuyer
- June 18, 2019
- West Bloomfield, MI
We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Would Build with Pulte again
- Robin E.
- Verified Homebuyer
- June 18, 2019
- Liberty Hill, TX
Our construction foreman was fabulous, over 20 years with the company and he communicated all the time and was very responsive to our needs. He saw and noticed things and had them down to fix often before we did. Would definitely use again. The process was very easy from the sales process, while building to the financing and closing all with
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte Homes - From the time we paid our earnest money to the time we closed
- Anonymous
- Verified Homebuyer
- June 18, 2019
- Phoenix, AZ
From the time we paid our earnest money to the time we closed on our house exoerience with Pulte has been really great with no issues - Carlin from sales and Scott were of great help at Sky Crossing, Phoenix
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Completely Satisfied
- Louis C.
- Verified Homebuyer
- June 18, 2019
- Albuquerque, NM
We found the process from lot selection to finally inspection seamless and completely acceptable. Communications with sales, finance and project manager were excellent and never felt in the dark about the process. Closing was completed in 30 minutes, a new record for us. We would recommend Pulte to anyone looking for a custom home for a fair price.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Everything was 5 stars
- Cedric L.
- Verified Homebuyer
- June 18, 2019
- Garland, TX
Everything was 5 stars
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience.
- Anthony C.
- Verified Homebuyer
- June 18, 2019
- Odessa, FL
Pulte homes has one of the best customer service. And it gives me peace of mind. Usually, after closing, you don’t hear from the builder anymore. But pulte homes have a 30 day window to check if there’s any other issues after closing.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Our Pulte Home experience has been great.
- Matthew H.
- Verified Homebuyer
- June 18, 2019
- Naples, FL
Our Pulte Home experience has been great. Good home, great quality!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I asked a lot of questions because I am a first time buyer.
- Katie M.
- Verified Homebuyer
- June 18, 2019
- North Las Vegas, NV
I asked a lot of questions because I am a first time buyer. Pulte was very responsive and answered my questions no problem.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed
- Jie Z.
- Verified Homebuyer
- June 18, 2019
- Kissimmee, FL
The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - We love our new home!
- Cara S.
- Verified Homebuyer
- June 18, 2019
- Odessa, FL
We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
EMason Review 6/18/19
- Ethan M.
- Verified Homebuyer
- June 18, 2019
- Palmetto, FL
Been in the house only for a month but it felt like home instantly. I love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No overview, poor quality and not responsive
- Roy S.
- Verified Homebuyer
- June 18, 2019
- Powell, OH
We need some repairs NOW and very poor quality compared to Pulte in Arizona
Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte's the best !!!
- Donald K.
- Verified Homebuyer
- June 18, 2019
- ALVA, FL
Great builder, great people to work with and very pleased with the finished quality of the home !!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very accommodating!
- Harvey F.
- Verified Homebuyer
- June 18, 2019
- Naperville, IL
Pulte was very accommodating and responsive!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very positive experience
- John S.
- Verified Homebuyer
- June 18, 2019
- Georgetown, TX
Very positive experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsive
- Thomas C.
- Verified Homebuyer
- June 18, 2019
- Tucson, AZ
We encountered a plumbing leak shortly after we moved in and the Field Manager got right after it to ensure the work was fixed quickly. the rest of the home is great. We love our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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