Pulte Homes Reviews

Pulte Homes responded:
Thank you for taking the time to provide feedback with us. We're sorry to hear about the concerns you've experienced with the construction quality. We apologize that you are experiencing these concerns in your new home and would like to make leadership aware of them. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We're disappointed to hear that you are unhappy with the quality of your new home. We're especially sorry to hear that your grass is not good quality. We'd like the opportunity to learn more about your concerns and address them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience was filled with clear communication, friendliness, and helpful support. We're especially glad Yuli made such a positive impact, we’ll be sure to pass along your appreciation. We're grateful you chose Pulte and wish you all the best in your new home! ^KH

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very sorry to hear about the discrepancy between the flooring you selected at the Design Center and what was installed, as well as the concerns with your A/C unit. We would like to escalate your concerns to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience with us. We're truly sorry to hear this and the concerns you've raised regarding your garage floor and warranty service. This is not the standard of care or communication we aim to provide and we understand how frustrating this must be, especially after just recently moving into your home. We would like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and regret that it has left you feeling misled and disappointed. What you described falls far short of the standard we strive to uphold in both quality and transparency, and we understand how frustrating it must be to feel that concerns have not been properly addressed. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience and everything went perfectly. It's great to know that Joe kept you informed throughout the process, while addressing all concerns. We appreciate your kind words, enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide your feedback with us. We understand how challenging it can be to navigate the homebuilding process remotely, and we’re truly sorry to hear about your disappointment with the placement of the internet, cable, and electrical outlets. These details are important, and we regret that they weren’t addressed prior to closing. Your feedback is being taken seriously, and we’ll share it with the appropriate teams as we continue to improve the level of detail and care we bring to every home. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and seamless process from beginning to the end. It's great to know that Rachael and Michael provided you with helpful and responsive service along the way! Thank you again and enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a great experience. It's wonderful to know that Jennifer, Garrett, and Samuel played such an important role in making it a positive one. We truly appreciate your kind words, enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share feedback with us. We are terribly sorry to hear that you are unhappy with your new home. We would like to learn more about your experience so that we can help in anyway, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that Chris made such a positive impact on your homebuying experience! His attention to detail, responsiveness, and dedication truly reflect the standard we strive for. Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We apologize for the inconvenience of your home being finished later than expected. Also, we are disappointed to hear that you have not received prompt response from our support team. That said, we would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had an excellent experience with us! It's great to know that we exceeded your expectations. Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are disappointed to hear that you are unhappy with the quality of your home and experiencing these concerns so early on in your new home. That said, we want to ensure leadership is aware of your concerns, we would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations. We would like to learn more about your experience so that we can help in anyway, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Chris was responsive, knowledgeable, and helped ensure a smooth, surprise-free experience. It's also wonderful to know that Ete continued to support you well beyond the sales process. We're so glad to hear that you are happy with your new home overall! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear that accessing information was easy and convenient for you. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you are enjoying your new community! However, we apologize that you are still missing a tree in your front yard. We would like to make leadership aware of this, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for your wonderful review. We’re thrilled to hear that Eric, Bill, Billy, and Danny each played a key role in making your homebuying journey smooth and enjoyable. It’s great to know that from the moment you found the right home to move-in day and beyond, the team was responsive, supportive, and committed to delivering a great experience! Thank you again for your kind words, enjoy your new home! ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We are thrilled to hear that Hanna was so helpful and responsive throughout your process! Also, it's great to know that the construction team has been responsive as well. Thank you again and enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about your experience, this is far from the standard we aim to uphold. While we’re glad your interactions with our sales and mortgage teams were positive, we deeply regret the challenges you faced after closing, from unresolved repairs to the warranty process and communication breakdowns. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with your sales representative. It's great to know that they were responsive and helpful along the way! That said, we’re truly sorry to hear about the frustration you've experienced with the incomplete vendor work and lack of follow-up after closing. This is not the level of quality or service we strive to deliver, and we understand your disappointment. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience with us. We're glad to hear that our sales team and construction manager provided helpful support throughout the process. While we regret to hear that you encountered some concerns, we're glad to hear that our warranty team responded quickly to address them. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We sincerely apologize for the issues you've experienced since moving in. This is not the level of quality or service we strive to provide, and we understand your frustration. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH