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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

My Babcock home

  • Shirley T.
  • Verified HomeBuyer
  • May 29, 2019
  • Punta Gorda, FL

Very nice home, a few bugs but there working on them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - This process went very smoothly for us

  • Amy J.
  • Verified HomeBuyer
  • May 29, 2019
  • Blaine, MN

This process went very smoothly for us. Any setbacks we experienced were weather related and the team worked hard to mitigate these issues. People always say building a home is such a stressful experience but for our family that was not the case. We enjoyed it and ate so glad to be in our new Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brand new is very good, but for the price, not great

  • Christopher R.
  • Verified HomeBuyer
  • May 29, 2019
  • Palm Harbor, FL

Someone once told me that when you build with a company (like Pulte), the same guys building the 200k houses, build the 400k houses and the 750k houses in the development. I tried to except this,,,, tried. However when you spend this much money, you’d hope for a higher quality relative to the lower cost homes. They are all very good. Just not great.

Pulte Homes responded:
We're sorry to hear that you weren't satisfied with the quality of your home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Disappointed

  • Deckinga D.
  • Verified HomeBuyer
  • May 29, 2019
  • MESA, AZ

I am not happy with the quality of the upgrades for which I paid such high costs. Upgrading the master bath to larger shower did not include better tile on walls. Then what was installed is plain white with out any design or detail. Upgrading the kitchen and cabinets did not meet expectations because with the filler space between the oven and microwave makes me believe that they are box cabinet which looks cheap. The best part of my review is because Jordan was/is a great project manager and was very helpful in solving issues.

Pulte Homes responded:
We're sorry to hear that you're disappointed, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

New Quick Move In

  • Stacy B.
  • Verified HomeBuyer
  • May 29, 2019
  • Macedonia, OH

Great people to work with, ensure that you take pics before and after.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Do not move in until you inspect throughly

  • Chad K.
  • Verified HomeBuyer
  • May 29, 2019
  • Houston, TX

Paint is very sloppy, a lot of carelessness.

Pulte Homes responded:
We're sorry to hear that there were issues with the paint in your new home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Uptown

  • Rachel W.
  • Verified HomeBuyer
  • May 29, 2019
  • Woodridge, IL

Very pleased with our new home and Joe and Trevor and the team. It was a great experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Canton Living

  • Jack D.
  • Verified HomeBuyer
  • May 29, 2019
  • Canton, MI

I found the quality of work just so so. Would rate as an average home builder. Had problems from the start and throughout the build. Nice looking home, but you will pay, just like any other new home build for the upgrades, which will probably be a lot. A lot of problems along the way were addressed right away, others not so fast. You need to be very vigil throughout the whole process.

Pulte Homes responded:
We're sorry to hear that you experienced issues throughout the build process, as it is our goal to deliver an excellent home and home buying experience. We have shared your feedback with our local leadership team and if you have additional thoughts or concerns, we're always listening at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Just another home builder

  • Tondra F.
  • Verified HomeBuyer
  • May 29, 2019
  • Venus, TX

Nothing special. Don’t expect the treatment you get from other reputable builders in the same price range.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Good design + cheap labor = mediocre

  • Jean P.
  • Verified HomeBuyer
  • May 28, 2019
  • South Lyon, MI

Pulte does a poor job inspecting the quality of their installations. They prioritize speed and will accept risk if it results in a short cut. We had many issues with our kitchen and it was on us to find and report them. This put a lot of stress on us. We did not find all of them and are now stuck with some damaged cabinets.

Pulte Homes responded:
We're disappointed to hear that you encountered issues with your new home and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Satisfied Customer

  • Jonathan B.
  • Verified HomeBuyer
  • May 28, 2019
  • Ashburn, VA

We had an excellent experience with the build and purchase of our new home. The site manager, Eric, was especially helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Construction Home Success! First time!

  • Rebecca A.
  • Verified HomeBuyer
  • May 28, 2019
  • Peachtree City, GA

Great shopping experience, it was not difficult to find a home design that really worked for us. Of course I would have picked every upgrade available, if we didn’t have a budget! Construction process was smooth - even though we are new to the experience (and have heard horror stories about other builders). All is great, and we made this house our home. Excellent experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes Issues

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2019
  • Noblesville, IN

Lack of appropiate supervision throughout the building process. Several constructions issues associated with finishing work, plumbing problems( Such as pipes making noise), among other concerns.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Happy home

  • Tarik R.
  • Verified HomeBuyer
  • May 28, 2019
  • San Antonio, TX

Overall a good and happy experience, some minor issues we came across after closing but are being corrected in a timely and professional manner. Suggestions would be to change out the air filters as soon as possible after closing, register appliances and begin a list of items that need to be addressed for the first year warranty.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 5

Best building experience

  • Olivia S.
  • Verified HomeBuyer
  • May 28, 2019
  • Mesa, AZ

This is the 3rd home we’ve had built, and it was by far the least stressful and most beautifully crafted home. The contractor team of JT and Jordan were beyond amazing. Their attention detail surpassed my own and I have complete trust in their team and expertise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

As advertised

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2019
  • Ann Arbor, MI

Very detailed building and owner communication process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Wesley C.
  • Verified HomeBuyer
  • May 28, 2019
  • FLORENCE, AZ

Very responsive individuals to work with. Great follow up

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Desert happiness! Very pleased with our new home.

  • William R.
  • Verified HomeBuyer
  • May 28, 2019
  • Phoenix, AZ

Pulte Homes is a great company. I would definitely do business with Pulte again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte builds a good home

  • Brian C.
  • Verified HomeBuyer
  • May 28, 2019
  • Estero, FL

Very please with the quality of our new home. We had an issue with the hot water heater and the service provider was at our home the same day we called in the problem. Can’t ask for better than that.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor craftsmanship

  • Jim D.
  • Verified HomeBuyer
  • May 28, 2019
  • Peachtree City, GA

Attention to detail was lacking, the quality of the materials and workmanship was not those of the price tag of the home.

Pulte Homes responded:
We are disappointed to hear that you aren't satisfied with the quality of your new home as it is our goal to deliver an exceptional home. Please don't hesitate to email us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Beautiful home/Mediocre workmanship and responsiveness

  • Laura W.
  • Verified HomeBuyer
  • May 28, 2019
  • SAN ANTONIO, TX

This home is beautiful, but since it was still being built upon purchase (we did not build this home), we relied on the sales team to ensure we understood everything about the home. We were told/shown that our yard would be a lot bigger than what it is. The fence was put in seemingly rushed and uneven. The in-home WiFi was a HUGE selling point by the sales team, but 6 weeks later NO ONE knows how to get them to work and now I’m being told it wasn’t part of the “package deal” that the sales team NEVER pointed out. Additionally, upon move in, multiple items that were pointed out during the ...

Pulte Homes responded:
Thank you for bringing this to our attention. We apologize that you experienced some issues with our sales team and we have shared your feedback with local leadership. We encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Pleased

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2019
  • Fort Worth, TX

We were very pleased with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor

  • Evan K.
  • Verified HomeBuyer
  • May 27, 2019
  • Charlotte, NC

Multiple issues addressed prior to closing were not resolved. Closed in March issues not resolved until May - this included a leaky roof. Would not purchase from Pulte again.

Pulte Homes responded:
We apologize that you've had this experience and if you'd like to discuss it with us please email us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great People to Work Work

  • Steven H.
  • Verified HomeBuyer
  • May 26, 2019
  • Lincolnshire, IL

Bonnie and Dylan where very good to work with and they did everything in their power to make this a wonder experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing construction supervisor Ron Rolfes

  • Justin G.
  • Verified HomeBuyer
  • May 25, 2019
  • Phoenix, AZ

Ron is extremely responsiveness to any concern we have or need repaired. He has gone above and beyond to make us love our beautiful home even more!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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