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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15877 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15877 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Builder You Can Trust

  • Lisa C.
  • Verified HomeBuyer
  • May 15, 2019
  • Westerville, OH

Pulte Builders and the entire team are professionals at what they do. Each team member from the Sales team to the onsite leads are attentive, and care about customer satisfaction. They are open and reactive to questions, and once in our home we were proud of the home and all its workmanship and quality products that Pulte stands behind.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Over all the updates on the build was excellent.

  • Maria U.
  • Verified HomeBuyer
  • May 15, 2019
  • BUCKEYE, AZ

Over all the updates on the build was excellent. If something doesn’t get done by the move in date it takes forever to have the items fixed after that.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Pulte Homes - Everything went very smooth.

  • Manish A.
  • Verified HomeBuyer
  • May 15, 2019
  • Apex, NC

Everything went very smooth. Very helpful and responsive sales and field manager. Thanks Jennifer M and Michael G for making buying and moving look so simple and smooth. Very happy with the house so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Nice and Decent Gated Comunnity!

  • Adnan V.
  • Verified HomeBuyer
  • May 15, 2019
  • Estero, FL

Nice and Decent Gated Comunnity!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mostly happy

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Pickerington, OH

I really like the home but the communication from the field team completely stopped at closing. Driveway and yard are still a work in progress due to weather but I only know something is going to happen when someone shows up knocking at the door. A heads up seems like it should be in order ‘hey, don’t drive on the concrete for x days’ versus it just being poured, roped off, and no discussion.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Good work!

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Hopkinton, MA

Good work!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Review

  • Oluwaseun A.
  • Verified HomeBuyer
  • May 15, 2019
  • Celina, TX

Can’t seem to get issues that were supposed to be fixed prior to closing fixed over 1 month later.

Pulte Homes responded:
We'd like to help! Please email us at socialcare@pultegroup.com with your address and a brief description of your issues and we'd be happy to assist. --Sarah

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Overall satisfied

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Richmond, TX

Pulte homes are very functional and have great open floor plans. I'm overall satisfied with the purchase of our home, but if you are looking to purchase a Pulte home be aware during the final walk through. I started noticing the the quality of the paint, tile and overall build which is not excellent, but average.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Blair and the team have been awesome!

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • New Hill, NC

Blair and the team have been awesome! Very accommodating and helpful throughout the process. Home was expensive, but happy with it so far.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Frustrated

  • Kimberly F.
  • Verified HomeBuyer
  • May 15, 2019
  • Charlotte, NC

After submitting an offer that was excepted, a deposit was made, and a very important item that was agreed upon was taken away. It’s tough and I could forfeit my deposit I was told I would not get the item after three weeks into this and there was nothing they could do about it. I was told I could forfeit my deposit if I didn’t like it. I was hoping after communicating back-and-forth for weeks on this item that it will come to a resolution that I was very happy with and unfortunately it did not. Another frustration I have concerns a privacy fence request that I submitted weeks ago. I have ...

Pulte Homes responded:
We are thrilled that you are enjoying your home, but sorry to hear that parts of your experience have left you feeling frustrated. We appreciate you bringing these matters to our attention so we can share them with our leadership team and encourage you to message us at socialcare@pultegroup.com if you'd like to discuss them further. --Sarah

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Cary, NC

Keeping in mind that this is a tract builder, the experience was fairly good. The construction foreman and sales agent were both vey good to work with. The foreman addressed every issue we had during the construction. I will say that if we had not been diligent in our inspections during construction that the experience would have been much worse. There were multiple issues that needed to be corrected as we went along. Having said that, everything was corrected to our satisfaction.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Excellent Service

  • Josh M.
  • Verified HomeBuyer
  • May 15, 2019
  • Sarasota, FL

Excellent Service through whole process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy with our purchase

  • Richard M.
  • Verified HomeBuyer
  • May 15, 2019
  • Mentor, OH

I have found the workmanship quality on Pulte Homes is terrible. I would never purchase a Pulte home again. Very unhappy with the quality of workmanship. We hear nothing but excuses as to why things are not done right.

Pulte Homes responded:
We're so sorry to hear that you're unhappy with your new home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to further discuss your experience. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

IT WAS NICE WORKING WITH THE WHOLE PULTE HOME.

  • Daniela D.
  • Verified HomeBuyer
  • May 15, 2019
  • ALVA, FL

THE APPROVAL IS GRUELING, BUT I GUESS THAT'S A GOOD THING.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very positive experience.

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Westfield, IN

Very positive experience. Would highly recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We made an excellent choice with Pulte

  • Frederick K.
  • Verified HomeBuyer
  • May 15, 2019
  • FLORENCE, AZ

For us, this was a lateral move within the Anthem Merrill Ranch community. We looked at other options before purchasing our lot, but everything about our experience these last nine years has been positive, so we simply wanted to move into a much nicer house at a much better location. We've been very pleased with everything about the house. We are confident that not only will it serve us well as a home, but will also retain its value (at least) for a time in the future when we put it on the market.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Beautiful homes for reasonable prices

  • Anatoly G.
  • Verified HomeBuyer
  • May 15, 2019
  • Hollywood, FL

Beautiful homes for reasonable prices

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good company with knowledgeable people

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • MESA, AZ

We love our Pulte home. Well built and energy efficient. The layout is functional and visually pleasing. The minor issues we've had after the build have been handled promptly by our field manager. Really great experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pleased with Pulte Home

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Westfield, IN

Pleased with Pulte Home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Harrison Grant - Alamo Ranch

  • Cynthia M.
  • Verified HomeBuyer
  • May 14, 2019
  • San Antonio, TX

So many things.....if I could do it over, I would’ve bought in Fair Oaks Ranch. Pulte Mortgage is a joke. The sales consultants don’t keep your finances private. They also don’t tell you once you sign the note, the HOA sucks and has too many restrictions.

Pulte Homes responded:
We're so disappointed to hear you weren't happy with your experience and we'd like to learn more about what happened. Please don't hesitate to reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 3

Very attentive staff

  • Donna D.
  • Verified HomeBuyer
  • May 14, 2019
  • Charleston, SC

The sales agent and project manager were very attentive and helpful, however they have left the company, so now that I’m moved in, I will have to see how helpful Pulte is to any problems associated with the house. I do have a pest problem and have contacted HOA, but have not heard back regarding outside spraying for insects

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

051419

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2019
  • Schertz, TX

Make sure all items are addressed prior to signing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

We had some serious Warranty and workmanship issues with our brand new house within 30 days that should have been caught on builders walk through

  • Donald B.
  • Verified HomeBuyer
  • May 14, 2019
  • Odessa, FL

Warranty response is great and follow up is good. We absolutely love the floorplan of our house and the speed at which problems were resolved.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Everyone at Pulte has been great to work with

  • Jerald D.
  • Verified HomeBuyer
  • May 14, 2019
  • Delaware, OH

We had a couple minor issues when we moved in and the Pulte came right over and fixed them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good service

  • Venkata K.
  • Verified HomeBuyer
  • May 14, 2019
  • South Lyon, MI

The construction manager is on top of all items that need to be completed and very responsive for follow up items. I am enjoying the home and so far no issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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