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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Great house

  • Nicole M.
  • Verified HomeBuyer
  • May 15, 2019
  • Venus, TX

Love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - There are some quality issues and hope the builder can be more

  • Yongwang L.
  • Verified HomeBuyer
  • May 15, 2019
  • San Jose, CA

There are some quality issues and hope the builder can be more careful about the quality.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Home Rate

  • Felix S.
  • Verified HomeBuyer
  • May 15, 2019
  • Palm Springs, FL

You will have to be on top of management to ensure any issues in the new home are solved. Months later, I am still waiting for items identified before closing to be even addressed.

Pulte Homes responded:
We're sorry our warranty response hasn't been satisfactory and we'd like to look into this situation so we can assist. Please reach out to us at socialcare@pultegroup.com and include your address and contact information. --Sarah

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Poor craftsmanship

  • Lawrence H.
  • Verified HomeBuyer
  • May 15, 2019
  • MESA, AZ

The individuals who work for Pulte are great and do their best to correct the poor quality of work done by the subcontractors they hire. We've been in our new house 60 days and we're still waiting on issues to be resolved. Very disappointed in the quality of work by their subcontractors. I would not buy another Pulte home.

Pulte Homes responded:
Thank you for your feedback. Quality is important to us and we sincerely apologize that you are disappointed with your new home. We encourage you to contact us at socialcare@pultegroup.com if you'd like to discuss your experience further. --Sarah

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Pulte Homes - make sure everything looks good outside and inside

  • Manuel T.
  • Verified HomeBuyer
  • May 15, 2019
  • Buckeye, AZ

make sure everything looks good outside and inside

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - Both my husband and I think that Pulte should consider the following

  • Lorena S.
  • Verified HomeBuyer
  • May 15, 2019
  • Tucson, AZ

Both my husband and I think that Pulte should consider the following as standards. Prewire, front landscaping, height of toilets. These are just some examples of things that are basic common sense. For the amount of money one is paying, we expected these to be standard.

Pulte Homes responded:
Thank you for your feedback! We value what you have to say and we will share your comments with our leadership team. If you have additional thoughts, we're always listening at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

TONY THE TIGER GREATTTTTT

  • Michael L.
  • Verified HomeBuyer
  • May 15, 2019
  • Bonney Lake, WA

100 percent happy no regrets

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fair product for a fair price

  • David B.
  • Verified HomeBuyer
  • May 15, 2019
  • Westfield, IN

Very well defined product and process. That said not a great deal of flexibility in offering and delivery which is fine if that is what you seek. They are good at what they do, and they do it again and again!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

We are very happy with our new Pulte home.

  • Patrick H.
  • Verified HomeBuyer
  • May 15, 2019
  • Strongsville, OH

Every issue that we had before completion was addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Buyer

  • Mark S.
  • Verified HomeBuyer
  • May 15, 2019
  • North Bend, WA

Thank you

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Outstanding New Home Purchase Experience

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Cave Creek, AZ

My wife and I recognized the quality workmanship of the Pulte home on our first walk through the models, and the floor plans fit our needs exactly. Our interaction with the Pulte Team, including Rachel and Jenny was best in class! This has been the very best new home experience we've ever had, and would recommend a Pulte home to anyone who asks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder ever

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Ann Arbor, MI

Not only their professional know-how, but their responses to any issues after closing is impressive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home purchase experience

  • Warren H.
  • Verified HomeBuyer
  • May 15, 2019
  • Surprise, AZ

Second pulte home I had built and must say that the first time was a Much more Pleasant experience for a Number of reasons: sales Was not familiar with the new models (cosenza) so some things that were told to me turned out not to be true. I felt very much rushed and pressured during the closing process and pulte Was not flexible on modifying dates for closing even though I mentioned I had a death in the family. Don’t like that pulte mortgage sells my Mortgage. On a positive not pulte seems to still build a pretty decent home however this interior flat paint seems to be cheap as it stains, ...

Pulte Homes responded:
Thank you for being a Pulte customer! We appreciate that you've taken the time to leave feedback and apologize for the issues you encountered during the sales and closing process. We have shared your comments with our local leadership team and if you'd like to discuss your experience with us, we're always listening at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Great home!!!

  • Josue M.
  • Verified HomeBuyer
  • May 15, 2019
  • Boerne, TX

After walking countless model homes and trying every which way to get builders to off ya what we wanted and needed for our growing family, we came to Pulte and got everything and more for well below what we had found everywhere else! Pulte gave us our dreams and made them a reality! From all the different team members, to the ease of doing business, we couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder You Can Trust

  • Lisa C.
  • Verified HomeBuyer
  • May 15, 2019
  • Westerville, OH

Pulte Builders and the entire team are professionals at what they do. Each team member from the Sales team to the onsite leads are attentive, and care about customer satisfaction. They are open and reactive to questions, and once in our home we were proud of the home and all its workmanship and quality products that Pulte stands behind.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Over all the updates on the build was excellent.

  • Maria U.
  • Verified HomeBuyer
  • May 15, 2019
  • BUCKEYE, AZ

Over all the updates on the build was excellent. If something doesn’t get done by the move in date it takes forever to have the items fixed after that.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Pulte Homes - Everything went very smooth.

  • Manish A.
  • Verified HomeBuyer
  • May 15, 2019
  • Apex, NC

Everything went very smooth. Very helpful and responsive sales and field manager. Thanks Jennifer M and Michael G for making buying and moving look so simple and smooth. Very happy with the house so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Nice and Decent Gated Comunnity!

  • Adnan V.
  • Verified HomeBuyer
  • May 15, 2019
  • Estero, FL

Nice and Decent Gated Comunnity!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mostly happy

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Pickerington, OH

I really like the home but the communication from the field team completely stopped at closing. Driveway and yard are still a work in progress due to weather but I only know something is going to happen when someone shows up knocking at the door. A heads up seems like it should be in order ‘hey, don’t drive on the concrete for x days’ versus it just being poured, roped off, and no discussion.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Good work!

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Hopkinton, MA

Good work!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Review

  • Oluwaseun A.
  • Verified HomeBuyer
  • May 15, 2019
  • Celina, TX

Can’t seem to get issues that were supposed to be fixed prior to closing fixed over 1 month later.

Pulte Homes responded:
We'd like to help! Please email us at socialcare@pultegroup.com with your address and a brief description of your issues and we'd be happy to assist. --Sarah

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Overall satisfied

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Richmond, TX

Pulte homes are very functional and have great open floor plans. I'm overall satisfied with the purchase of our home, but if you are looking to purchase a Pulte home be aware during the final walk through. I started noticing the the quality of the paint, tile and overall build which is not excellent, but average.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Blair and the team have been awesome!

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • New Hill, NC

Blair and the team have been awesome! Very accommodating and helpful throughout the process. Home was expensive, but happy with it so far.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Frustrated

  • Kimberly F.
  • Verified HomeBuyer
  • May 15, 2019
  • Charlotte, NC

After submitting an offer that was excepted, a deposit was made, and a very important item that was agreed upon was taken away. It’s tough and I could forfeit my deposit I was told I would not get the item after three weeks into this and there was nothing they could do about it. I was told I could forfeit my deposit if I didn’t like it. I was hoping after communicating back-and-forth for weeks on this item that it will come to a resolution that I was very happy with and unfortunately it did not. Another frustration I have concerns a privacy fence request that I submitted weeks ago. I have ...

Pulte Homes responded:
We are thrilled that you are enjoying your home, but sorry to hear that parts of your experience have left you feeling frustrated. We appreciate you bringing these matters to our attention so we can share them with our leadership team and encourage you to message us at socialcare@pultegroup.com if you'd like to discuss them further. --Sarah

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Cary, NC

Keeping in mind that this is a tract builder, the experience was fairly good. The construction foreman and sales agent were both vey good to work with. The foreman addressed every issue we had during the construction. I will say that if we had not been diligent in our inspections during construction that the experience would have been much worse. There were multiple issues that needed to be corrected as we went along. Having said that, everything was corrected to our satisfaction.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

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