Pulte Homes Reviews

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear you’re happy with the materials used in your home, though we’re sorry to learn some workmanship didn’t meet expectations. We understand the importance of timely repairs and appreciate your patience as we work through them. If there's any unaddressed concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're sorry to hear about your concerns with the finishing details and landscaping. We'd appreciate the opportunity to learn more and help address these issues, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We're truly sorry to hear about the appliance quality and ongoing issues with the cabinet drawers. We'd like the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you have been enjoying your new home! We appreciate your suggestion regarding the trees and walk areas and will be sure to share it with the appropriate team. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear you had a positive experience with our team throughout your process! We appreciate your honesty regarding the fit and finishings of your home. We appreciate your recommendation! Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a great experience with your construction manager. Yet, we're sorry to learn that the rest of your experience did not meet your expectations. If there's anything we can do to help your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're truly sorry to hear that your experience did not meet your expectations. Your feedback will be shared with our team, and if you're open to it, please reach out to us directly so we can better understand your concerns and work toward a resolution. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We're truly sorry to hear about the situation and how frustrating and disappointing it has been for you. Your feedback will be escalated to the appropriate teams for review. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're truly sorry to hear that your experience did not meet your expectations. Your feedback will be shared with our team, and if you're open to it, please reach out to us directly so we can better understand your concerns and work toward a resolution. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your homebuilding journey was smooth and enjoyable, and that Jason and David made such a positive impact throughout the process! It's wonderful to know that your new home fits your lifestyle and that you're loving both the home and the neighborhood. We appreciate your kind words and your recommendation! Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience with post-sale support and material quality has been disappointing. We would like the opportunity to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you are happy with your new home! It's also great to know that our customer service team has been helpful for you. Congratulations, wishing you many more happy years ahead in your home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that Jenny and the sales team provided outstanding support, but we’re truly sorry the design and construction phases didn’t meet expectations. The issues you've described, from missing features to repeated repairs so soon after move-in, are unacceptable and we'd like to make leadership aware of this. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience with us. We’re truly sorry to hear how frustrating and disappointing this process has been for you. From the driveway and gutter trade-off, to irrigation placement and post-closing concerns, it’s clear that several key expectations were not met. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your purchase and closing experience was professional and that warranty responses have been handled promptly. That said, we understand your frustration with the workmanship issues and would like to make leadership aware of your concerns. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you are unhappy with the quality of your home and not getting any resolution. That said, we'd like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear your homebuying experience was smooth and exceeded your expectations! It’s great that everything came together quickly, and we’re glad Lynn and Joey provided such responsive support. Congratulations on your new home, enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the issues you've experienced with your new home since moving in. Your feedback regarding the uneven finishes, roof and plumbing issues, and overall craftsmanship is deeply concerning, and we'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We're truly sorry to hear that you have had unanswered questions regarding your electrical system. We'd like to help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're honored that you chose us again after 31 years and thrilled to hear your experience this time was just as exceptional! It’s wonderful to hear that your experience was exceptional and that you’re loving both your new home and the community. We wish you many happy years ahead in your new neighborhood! Congratulations and enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Vincent, Antonio, and Tony provided such great support throughout your homebuying journey and beyond! It's wonderful to know your experience was positive from start to finish. We truly appreciate your kind words and your recommendation. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that overall, you had a positive experience! We appreciate your insights on improving communication throughout the process. Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that your concerns haven’t been properly addressed. We’d appreciate the opportunity to assist and help make things right, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback. We’re sorry to hear that your concerns were not fully addressed after closing, and we understand how frustrating that can be. We'd like the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that your first homebuying experience was a positive one! It’s wonderful to know that our team supported you every step of the way, from introduction to closing and beyond. Congratulations on your new home, enjoy! ^KH