Pulte Homes Reviews

Upside experience - sales person, interior design personnel and closing group all professional in every aspect. Downside- overall home construction and workmanship & materials were substandard. Information passed on to us that layers of staff to QA relative to the building process to ensure building integrity- safety was very deceiving. There was only a pair of eyes performing this QA (James). Thus a long list was submitted of incomplete, faulty workmanship and substandard materials which needed remediation from pre closing, closing 02/26 up to this point in time 4/23/25. Some issues resolved some still remain active in a long & continuous process. Issues presented to construction manager, Customer Care Staff including the senior staff Rick. We are now on our second phase of remediation process (dated 4/21/25). Some issues were resolved but others remain and new ones discovered. The workmanship and quality of materials not in sync with the price tag and did not do justice to the person who designed this beautiful house. We have stated in the previous evaluation that workmanship was shoddy. The journey remains bumpy, stressful/frustrating & costly on our end ( in time & money as out of state buyers). But most importantly, we were deprived of the JOY & PRIDE of a Pulte home ownership. Sad to say in all honesty; Pulte's mission statement did not hold true. This is extremely disappointing to say the least comparing past home buying experiences Pulte included. That said, thanking you for hearing us out. Hopefully with a favorable outcome. ... More

I do not appreciate nor cordon the way Pulte handled our final inspection. In attendance were my wife and me, the supervisor (worthless. No longer works for Pulte), the salesperson and the warranty lady. We were intimidated and overwhelmed. No questions we had were answered. Pulte needs to re-think this approach.

Had a rocky start to the home buying experience as builder kept pushing to buy lots that we were not interested in and spending a premium for those lots. Once we came to an agreement on the lot, the process with the builder Project Mgr. Nick was actually very pleasant. The design center was a little bit of a disappointment as some of the items we selected before our actual meeting were discontinued. Meetings and weekly updates by Nick kept us in the loop with what was happening and the timeline for completion. Used their Mortgage company as the incentives were hard to pass up. Settlement itself was a breeze with no issues. Build quality and attention to detail was a big sell for us. So far post settlement, a few minor issues under warranty were addressed immediately and to our satisfaction. Would highly recommend Pulte Builders to anyone considering a new home. ... More

Pulte Homes exceeded our expectations with their attention to detail and commitment to quality. The team was professional, courteous, and helpful throughout the entire process. We're thrilled with our new home!

Quality issues with vinyl siding, and CMC management is a disaster.

Everything from the beginning to the end went well with Pulte Homes. I ran into someone on my walk in the neighborhood who bought from a different builder down the road and she said she wished she’d waited a few more months to get in with Pulte because they just seem to be a better quality home. I’m so happy so far! It’s been about 2 months since moving in.

Good Morning, Honestly, unless there has been some structural changes in the way Pulte finishes a home before turning it over to the new owners, I couldn’t in good conscience recommend buying a Pulte home. On the day we closed, the home was filthy. Plus, we had tile issues, plumbing issues, trim and paint issues, cabinet issues and a bowed wall. We had workers in our home for weeks after moving in. And, there’s still work to be done. The house was not ready for closing. However, after pointing all these issues out, Pulte assigned Josh Garza to personally oversee the repairs. Josh has been great to work with. He stayed in communication with us throughout the process. He tried as best he could to make sure the repairs were completed to our satisfaction. But even with the best of intentions, Josh can only do so much. We still have tile and grout issues that can only be fixed by re-doing major sections of the tile in the master bath. I’ve accepted that’s not going to happen. In summary, the house was not ready to be turned over to the new owners. However, Pulte has tried their best to fix everything which I truly appreciate. Thank you for following up. I truly appreciate the opportunity to share my experience. Hopefully this information is of some value. ... More

My new home is absolutely beautiful and so well built—I'm really happy with the quality and attention to detail. Working with Andrew to purchase the home was such a smooth experience. He was super knowledgeable about the homebuying process and design choices, and kept me in the loop every step of the way, from signing to closing. It made everything feel easy and stress-free. Since moving in, the construction team—Adam, James, and David—have gone above and beyond to help. Adam, my construction manager, has been incredible. He responds immediately to any questions or concerns I’ve had, and if he is unable to help he finds someone else to step in. I highly recommend Pulte, especially the Farmstead District, to anyone looking to buy a new home. The whole experience has been awesome! ... More

Our buying experience was very easy and enjoyable. Communication with everyone from the sales office to the mortgage team to the building contractor and everyone else in between was amazing! Would definitely recommend buying from Pulte

From the initial purchase, to the design studio appointment, to working with the construction manager has all been a very positive, exciting experience. We love our home!

I think all around house buying is a really stressful experience but Pulte does a good job of making sure that you’re comfortable throughout the whole process and they make sure you are in the loop with Every step. Jeremiah is a god send. He always checking up to make sure your home is up to par and is so attentive to his buyers.

My experience so far has been good especially the customer service and responsiveness

Great floor plan which is why we chose Pulte. Felt like upgrades were many and expensive, so beware what initial cost is. I can’t imagine anyone going with the base price they offer. The offered incentive was 5k off closing costs if we mortgaged through Pulte. It was the worst mistake we’ve ever made. With our credit rating of 840 and only needing to borrow 90k for our 525k home, we still weren’t approved within 2 weeks of closing. SO STRESSFUL ! We then went with a local bank who had us approved in 2 days, but we obviously had to give up the 5k incentive. Home build quality is good. We are generally happy with our home now that we are moved in. ... More

Wish they would paint the garage for the price I paid. So sad to see everything is becoming an option.

This is my third home built by Pulte. As a loyal buyer, I recommended the Pulte Homes to everyone!

I love my house and the whole buying process was so easy, thanks to the Pulte team.

This was my first time buying a home and I really didn’t know what I was doing. I was so grateful to have Julio help me through the entire process and be available when I had questions. He provided me with a great deal of buyer confidence and his excitement made the whole experience less daunting. I had a few warranty issues when I moved in and the response time has been impeccable. I couldn’t have scripted a better experience. If all my family and friends up and decided to move to Buda, I’d 100% encourage them to go with Pulte.

Danielle and Eddie are the Best!

The house is very appealing, well constructed and any piece or part of the construction was made with care. I personally was surprised with Pulte construction package offered, so no need to worry on some stuff other construction companies charge and call them upgrade or add-in options that require additional spending, leading to house being more expensive if chosen! Kudo to Pulte Home!

I’m loving my new home. I have not had any issues and if something comes up it is addressed immediately

Our experience with purchasing a new home from Pulte at La Cuentesta was flawless, Our sales agent Patty made everything very easy by explaining the homes and was outstanding is assisting us through the paperwork. The homes are of high quality, and have excellent floor plans. Also any minor discrepancies we found after we moved in were quickly and efficiently resolved. I would recommend a Pulte home to anyone.

The house is perfect for my needs The layout and all the options I chose are just what I envisioned. Construction manager informative and kept me up to date and responds promptly to emails. Minor problems delt with quickly. Only complaint house was winter build. Now weather better no driveway or final grade done although new builds have these

Moving into a new Pulte home has been very easy for us. The price was right and the new home fits our needs perfectly.

I wish there was someone who did follow up calls.

The date keep changing and no one was contacting me and letting know what was going on.. I had to call and get the information for myself and miss out on the funeral for my family member.