Pulte Homes Reviews

I have built a lot of houses after remodeling homes and flipping houses since 1981. Pulte is the best builder ever, and I’ve had Quaker, Toll Brothers, Ashton Woods, so many …..but Pulte hands-down is the best builder of all. When I moved in my home it felt like it was a gift from God. The craftsmanship was impeccable, and it was as if the construction crew built it as if they were going to live there. Much respect for PULTE !

We recently purchased a Pulte home and couldn’t be happier. From the sales team, to the project manager over construction to dealing with Pulte Mortgage (best rates available on select homes) and Pulte homeowners insurance, it all went super smoothly. This is our 5th new home purchase and the Pulte organization was professional,, courteous and prompt on every single detail. Since getting into the home, we found a few minor issues (ie closet shelf came loose). These issues were addressed within 24 hours and promptly taken care of. Pulte outshines its competitors in my experience. We will absolutely purchase another Pulte home. Thank you all for making our home buying experience a great one. ... More

I still have issues that I've submitted on through the portal that have been un resolved. I have a lose spindle on my stairs, the a/c still runs hot in certain rooms even after having someone come out.

Since we are a first time home buyers, we wish we have known or did many things different while dealing with construction manager, he verbally promised to "take care" of the issues I had with the house on the closing day, during next week after the closing but their attitude changed as soon as the house is closed and was very unprofessional later on. had talked to warranty and they said I will have to note the issues down for the one year warranty one time fixes. Should have not closed until everything is fixed, big mistake.

Our sale rep. Zac was a huge help in finding this home. He stayed in contact with me for months until we finally sold our home and were able to make a move. He assisted us throughout the process. The home itself more than meets our needs and takes a while to adjust to. When we discovered some "issues", they were mostly addressed in a reasonable time. Brittany in their customer care department has been outstanding with listening and assisting us with the issues. As a senior couple in our 70's, we do find it to be a somewhat high learning curve to contact multiple Pulte, HOA and other portals/websites to request assistance and pay fees. We do recognize our lack of technical expertise limits our understand and ability to adjust but we still recommend our community and builder. ... More

The quality of fit and finish was below what I was expecting. We have had several items that needed to be corrected since we moved in 3 months ago.

Sales representative was very good. Design center not the best experience, very expensive for not the best quality. Would definitely recommend getting a pre-drywall inspection and a pre-closing inspection. We closed before our driveway and the yard was in, would not recommend that. Once they have your money, they’re not in a big hurry to get things done.

I had a great experience from the moment I entered the sales associates office to final sale and so on! Selena Matthews and Colin Tucker were fantastic to work with. I suggest purchasing a home from them!

. It was a good experience from beginning to

Important information about the things NOT included in these homes was not addressed by seller or realtor, and novice buyer was ill-informed as well, about some issues, such as the fact that there were no gutters installed in these houses, that there would be problems with TV cable in this area and that the landscaping was improperly installed.

Conner - Sales agent David - Building manager Couldn't have asked for anyone better to help me buy and get into my first home. They were helpful, answered all of our questions, supported us post sales. Thank you guys, great work.

We have water leaking from our bathroom into our main floor, we have a sink hole in our front yard due to a suspected sewage leak, we have water coming through or basement ceiling from the HVAC system, we have water damage in our family room from a roof leak and this is just the water problems. We have electrical problems, smarthome system that was wired incorrectly, and subfloor8ng issues.

Pulte send the wrong documents to Freedom Insurance and they are charging us so much. They are still charging us for the Cancelation of the old Insurance (Putle Insurance) and they won't update. We are getting a lawyer and we are going to include Pulte for not sending the correct informaiton.

My wife and I recently purchased a townhouse in Pulte's Spring Lake community in Glen Mills, PA, and we couldn't be happier with our experience. From day one, both our sales representative and construction manager were outstanding - providing weekly updates, keeping us informed at every step, and delivering our home exactly on schedule. The quality of craftsmanship is impressive, with attention to detail that shows Pulte's commitment to excellence. What truly sets them apart is their customer service approach. They've been incredibly responsive to minor items like wall touch-ups and coordinating services like trash removal. Their proactive communication about warranty services gives us confidence we made the right choice. The entire process was smooth, professional, and stress-free. We would absolutely recommend Pulte Homes to anyone considering a new home purchase. They've earned our trust and exceeded our expectations in every way. ... More

I purchased a brand new home from Pulte in April 2025. Just two months later, the inner pane of our double-glazed sliding glass door spontaneously shattered—with absolutely no sign of impact, misuse, or damage to the exterior pane. This is a textbook example of a stress fracture or material defect, which is supposed to be covered under Pulte’s 1-year limited warranty (per their own performance standards under section 10.5 for cracked windows and stress cracks). A properly manufactured and well installed door SHOULD NOT spontaneously crack within 2 months. It’s the right door that is fixed and does not move, so nothing hit the door. Despite this, we’ve received no meaningful support or ownership from Pulte. We’ve asked for escalation, but the response has been dismissive at best. STILL WAITING FOR A RESOLUTION! We expected better from a national builder. If this is the level of warranty service you can expect in your first year of ownership, I strongly urge others to reconsider before building with Pulte. ... More

Excellent experience with my home purchase with Pulte Homes at Verdana Village. The on-site sales and construction team and customer care representatives are top notch. Truly an easy process

My first interaction with Pulte Homes was with the sales rep Amir. Amir was great to work with! A true professional & always quick to respond via email or answer my phone calls. I never felt pressured nor was he pushy during any of our conversations. He explained every part of the home buying process. My construction manager Tremel and his assistant Denhem were equally fantastic! Both were patient & very thorough during our walkthroughs to educate me on the construction process. The quality of my home is a direct reflection of their workmanship & attention to detail. Even after Closing, they still check in to make sure everything’s going well. Thank you Amir, Tremel, Denhem and your crews for building my home! ... More

Back yard issue not being resolved.

Purchasing my home was amazing with Ete. Bryce was awesome as the superintendent. I would definitely recommend Pulte Homes!!

Debbie and Chris were GREAT on everything.

My home was a “rush” job to close on 40-50 homes at one time. I’ve had nothing but frustration and aggravation from the day I moved in. The finishing is horrendous and I don’t even know where to begin. My white tile floors have residue from grout and tape that cannot be washed off. A crew was sent in to hand clean the mess but it did not solve the problem. I’m still waiting for the floors to be acid washed. That is only one of the issues. The grouting in the shower floor was so bad I actually cut my toe on it. The cabinets throughout need a facial lift because mitered edges are separating. There is not a drop of grout or caulking behind my washer/dryer. I doubt the floors are even level. I didn’t upgrade the appliances because I didn’t feel it worthwhile since appliances barely last two years. The washing machines went off balance several times and I was told there was nothing wrong with it that I wasn’t loading it properly. When the technician pulled it away from the floor I saw rust on one side. It was a scratch and pushed it back before I could say a word. Have no idea if it was even dented! I’d never have known. I have a triple sliding glass door and one has a defect that is between the glass. Another door has a badly dented frame and some of the doors need paint because of marks that will not wash away. Regrettably, I could write a book. Some of the issues have been resolved but the going is slow. The only aspect of all this is that I pray Pulte makes good on repairing every issue to my satisfaction in accordance with their one year warranty. As for what cannot be changed or fixed I will simply have to look away. On the plus side I picked a perfect lot, have a great neighbor and I love my home. ... More

Our home is located in Eagle Run, Calabash, NC. To obtain warranty service someone must be home. This makes it difficult for us to obtain warranty services. We installed a lock box and are willing to let service people enter the home. Post closing we have noticed several areas of shoddy workmanship. We are fixing them ourselves.

We feel we have a high quality build in our new home. Everyone at Pulte has been accessible and helpful. Pulte is proud of their work and it shows. We are so happy to have chosen Pulte. They made the whole process enjoyable!

the buying experience was great and the personnel fantastic!; the Staff competence and attention to detail through the process was excellent. The after buying and having to deal with the HOA/Pulte not so great.

Have mold after 1 month in basement as it was never built properly. Flag at inspection and during build, was never resolved although promised it would be. Warranty denied for “underground spring” - you are not allowed to build on underground springs and nobody checked or proved that. They just dont want to honor their warranty for poor not up to code build.