Pulte Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Nice home
- James K.
- Verified HomeBuyer
- April 15, 2025
- Batavia, IL
Nice home Pulte sales department needs to improve their communication. Would like better insulation in the garage but the rest of the house is very nice We have been in the house for 2 months and nothing minor or major has showed up.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are glad to hear that you have been enjoying your new home! However, we apologize that communication has been poor and that you have concerns with your garage insulation. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Project Manager
- Michael B.
- Verified HomeBuyer
- April 15, 2025
- Aurora, OH
Darren the Project Manager is awesome. Great communication and follow up. True asset for Pulte
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a positive experience working with Darren. It's wonderful to know that he was helpful and responsive throughout your process! Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Review
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Tomball, TX
Love my home but issues still exist 2 months after closing
Pulte Homes responded:
Thank you for taking the time to share feedback with us. We are glad to hear that you love your home but are disappointed to hear that you have unaddressed concerns. We would like to learn more about this so we can help, and we'd greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Superior home build and sales representative
- Avery L.
- Verified HomeBuyer
- April 15, 2025
- San Antonio, TX
I had a great experience [in] purchasing my Pulte home in the Bison Ridge community. My superior and unparalleled experience began and ended with my sales representative, Ruben E. Ruben E. was and is very professional and respectful to my family and I. Subsequently, Ruben E was knowledgeable on the exterior and interior (and additional home things) in accordance with my home. Ruben E. was transparent about each itemized piece in my home and the cost breakdown. Ruben E. ensured my wife and I understood how everything worked and features of the home. Because of Ruben E., my family and I ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We are thrilled to hear that your homebuying journey was such a positive one and that Ruben provided excellent support throughout! It's great to know that his professionalism and expertise helped make the process smooth and enjoyable for you. Thank you again for your kind words! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My construction manager was the worst and had all kinds of excuses to issues
- Ravinder M.
- Verified HomeBuyer
- April 15, 2025
- Delaware, OH
Please ensure everything is in written communication and I hope Pulte does a better job in hiring construction managers. Some especially mine was horrible
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that you had this experience working with your construction manager. We would like the opportunity to learn more about your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Don't go with PULTE
- Saravanan V.
- Verified HomeBuyer
- April 15, 2025
- Raleigh, NC
Construction was of poor quality. They don't have accountability on any issues. They don't build consistent homes. Similar model homes have differences in the structures. Felt like waste of money buying from Pulte Homes.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet expectations, especially regarding the quality of your home and accountability on our behalf. Your concerns are important to us and we would like to learn more. We would greatly appreciate it if you could please emailcustomersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad Quality High price
- Mrityunjay P.
- Verified HomeBuyer
- April 15, 2025
- Aurora, IL
There are cracks in my new house . This is at the ceiling which is clearly visible . this is not handle properly.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that you are unhappy with the quality of your home and experiencing these concerns since moving in. We want to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Phenomenal experience with Victor!!
- Pulmattie R.
- Verified HomeBuyer
- April 15, 2025
- Davenport, FL
My husband and I had the pleasure working with Victor to buy our first investment property FL. Victor thoughtful and honest which is hard to find in today’s market, he also straightforward these are ethics we were looking for in person. We got the transaction done quickly with all of his efficiencies. We appreciate all he done for us and continues to follow up after the purchased . He is truly amazing and hope others get to work with him!!
Pulte Homes responded:
Thank you so much for taking the time to share your wonderful experience with Victor. We are thrilled to hear that his honesty, professionalism, and efficiency made your home-buying process smooth and enjoyable! Also, it's wonderful to know that he continues to support you even after closing. Thank you again for the kind words! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Timelines keep shifting. A lot of construction quality issues were observed across the community
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Lake Elsinore, CA
Timelines keep shifting (Expect a delay of a couple of months). A lot of construction quality issues were observed across the community: sewage issues, drywall under the sink having holes/uncovered, AC leak issue in the attic, Sprinklers and drip link leak from day one.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We sincerely apologize for the delays in construction, as well as the numerous quality issues you have observed within the community. We want to ensure that leadership is aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Quality Builder
- Sims B.
- Verified HomeBuyer
- April 15, 2025
- Montgomery, TX
Great experience building with Pulte. Communication was excellent every step of the way and any minor issues have been handled quickly by the warranty team.
Pulte Homes responded:
Thank you for taking the time to write us a review! We are thrilled to hear that communication was excellent throughout your entire process and any issue was quickly addressed by our warranty team. We appreciate your feedback and hope you continue to enjoy your home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good with Pulte
- Terrell R.
- Verified HomeBuyer
- April 15, 2025
- Charlotte, NC
Overall great experience, especially Kelly the sales agent was very caring. The loan process was frustrating due to communication breakdowns and phone calls not being returned in a timely manner. All other experiences were pleasant.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that overall, you had a great experience, especially that Kelly was very caring and supportive throughout your process. We do apologize for the frustration that was caused by the loan process and lack of communication. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Great experience
- Uyen T.
- Verified HomeBuyer
- April 15, 2025
- LAS VEGAS, NV
Builders was very nice, always availble to answer questions and make things work based on my expectations
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that our team was helpful, responsive, and committed to meeting your expectations! It's great to know that you had a positive experience with us. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great home neighborhood but not a good service
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Lockbourne, OH
Great home but i doubt the quality and finish details
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you are enjoying the home and neighborhood. That said, we are sorry to hear that you are unhappy with the quality and finishing details. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Poor quality homes with nice layout
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Novi, MI
Home is poorly built. I’ve faced issues since the construction phase and warranty representatives are a joke. I’ve had toilets leaking, ducting gaps, cracks in the driveway among other issues. Even during the closing inspection they asked me to close with a malfunctioning water heater, poorly installed carpet, incomplete plumbing connections, tub overflows not working. My advice - look elsewhere and get everything inspected. Sales process was good, but was not presented with an accurate layout of the community property when signing. Pulte didn’t take ownership to rectify the issue. ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are very sorry to hear about the issues you have encountered with your new home. We're glad to hear that you had a good experience with the sales process and that you're happy with the home layout and aesthetic. That said, we take your feedback seriously and would appreciate the opportunity to learn more about your experience. Please consider emailing us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. Thank you again. ^KH
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
issue missed in walkthrough and warranty service is rejected(very frustrating)
- Jiang Z.
- Verified HomeBuyer
- April 15, 2025
- Sun City, CA
The sales experience, especially with Darla, was excellent—she was extremely helpful throughout the pre-sales process, and I have no complaints there. However, I was quite disappointed with the walkthrough process. There were clearly visible issues that were missed during the walkthrough. When we noticed one of them just three days after closing and submitted a warranty service request, it was rejected by the service manager, Nathan Lawrence. This has been very frustrating. Given the circumstances, I would like to escalate this matter to senior leadership at Pulte for further review.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We are so glad to hear that you had an excellent experience while working with Darla. That said, we apologize for the disappointment that came from your walkthrough and the frustration caused from the warranty process. This is not the level of service we strive to provide and understand your desire to escalate this to leadership. We'd greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary as well as your contact information and address. Thank you again. ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Very attentive building staff and customer service.
- Carlos E.
- Verified HomeBuyer
- April 15, 2025
- Celina, TX
They quickly respond, and they schedule visits shortly after reporting anything. They'll have been friendly.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that our team has been friendly, responsive, and helpful! It's great to know that any issues have been addressed quickly and efficiently. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Crooks...the only way to describe them. The only saving grace has been our construction manager - Ali. He is responsive and explains things. Pulte's policies are ridiculous. Also Pulte Mortgage is nothing but a bunch of scam artists.
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Canton, MI
Pulte is a joke and do not buy from them.
Pulte Homes responded:
Thank you for taking the time to share your experience. We are glad to hear that you had good experience working with your construction manager, Ali. But we are sorry to hear that you have some concerns with our policies and your overall experience. We would appreciate the opportunity to learn more and see how we can help. Please feel free to email us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^Kelly
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Buying Experince Great. People Skills Lacking.
- Stephen F.
- Verified HomeBuyer
- April 15, 2025
- Brownsburg, IN
The front office personnel was rarely in office. I called Pulte to schedule time to visit the model home and was finally able to speak with a rep. The first rep took a first glance and assumed we couldn’t afford our home. Judged us almost immediately. It went downhill with this guy. However Maitlyn was a breath of fresh air. She answered all questions and very outgoing. They say if you don’t have anything good to say don’t say anything at all. I’ll say Pulte Finance is abysmal. That’s putting it lightly. From the reviews of Pulte Finance, we knew to already have a backup plan. ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you have faced, especially the impression left after your experience with the first representative, that's not the experience we want anyone to have. However, we are glad to hear that Maitilyn and Conner were helpful during your process. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Do not start the process with Pulte mortgage!!!
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Perris, CA
Sandi Nolan with Pulte mortgage has the worst sense of humor during such a stressful process. She played so many games and so many tasteless jokes and make the process even more stressful. She joked so much that I didn’t believe her when just 2 weeks before I was to close she told me unfortunately I couldn’t be financed. I was devastated but luckily I was able to pivot with a very trustworthy lender and still got in my home. Even though Pulte promises all these incentives if you go with their lender….i wouldn’t recommended by any means.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are so disappointed to hear this, as this is not the experience we want you to have. We want to ensure that leadership is aware of this and would greatly appreciate it if you could please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. Thank you again. ^KH
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
Sales maintenance and warranty personnel
- Sai b.
- Verified HomeBuyer
- April 15, 2025
- Buda, TX
All the staff is very responsive and very understanding quick to answer calls and resolve going out of their way to make us feel at homei was a center home owner for 25 yrs in NJ love the design quality and support system
Pulte Homes responded:
Thank you for your kind words and taking the time to provide feedback for us! We are thrilled to hear that our team has been responsive and helpful in answering your questions. It's wonderful to know that you are loving the design, quality, and support system from our team! We wish you the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Belmont
- Anonymous
- Verified HomeBuyer
- April 07, 2025
- Ashburn, VA
The garage door is way too loud and obnoxious when opening/closing. The fact that it sounds and feels like a mini earthquake from the primary bedroom is crazy.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We apologize that the garage door is loud when opening/closing. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Mehdi owner
- Mehdi B.
- Verified HomeBuyer
- April 02, 2025
- Naperville, IL
make sure what model and plane you select, after signing the contract it's difficult to change. Same as design center to choose items.
Pulte Homes responded:
Thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Ironwood Estates - Tucson, AZ
- Phyllis L.
- Verified HomeBuyer
- April 01, 2025
- Tucson, AZ
My home buying experience with Pulte was pretty painless. I paid a little more than I wanted to pay. I trust Pulte the builder. The only part I have a complaint about is the sloppy construction cleanup!!. Two of the large windows needed to be replaced and were ordered and arrived after my close date. My walk through was prior to the final cleaning. I didn't realize the stains in one of the tubs or the paint left on the den door glass or the glue/paint/mud would left on the tile would still be there after the final construction cleanup. Turns out the stains in the tub are permanent. All ...
Pulte Homes responded:
Thank you for taking the time to provide feedback. We're very sorry to hear about your concerns with the construction cleanup, as this is not the experience we want you to have. We’d like to make leadership aware of this and would greatly appreciate it if you could email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your address and contact information. Thank you again. ^Kelly
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Pulte was the best!
- Darren V.
- Verified HomeBuyer
- March 31, 2025
- Land O' Lakes, FL
Pulte has been a great partner to buy a home from. I would do it again, they care!
Pulte Homes responded:
Thank you for the wonderful review and five-star rating! We are so glad to hear that you had a great experience and would do it again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Was a spec home but did speak with the construction manager who was very helpful
- James B.
- Verified HomeBuyer
- March 24, 2025
- Richmond Hill, GA
Spoke several times with the construction manager, Preston to fix a few minor issues. He was very helpful and occasionally stops by to see how things are going as he works on nearby homes. The home is wonderful and we are very pleased with the level of construction and the location in Waterways in Richmond Hill, GA
Pulte Homes responded:
Thank you for the wonderful review! We are thrilled to hear that you are pleased with your new home and had a positive experience with Preston! We wish you all the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Narrow Reviews by Area
- Akron, OH (153)
- Albuquerque, NM (279)
- Ann Arbor, MI (172)
- Atlanta, GA (495)
- Austin, TX (511)
- Baltimore, MD (87)
- Bergen County, NJ (65)
- Boston, MA (302)
- Bremerton, WA (22)
- Broward County-Ft. Lauderdale, FL (194)
- Charleston, SC (249)
- Charlotte, NC (376)
- Chicago, IL (578)
- Cleveland, OH (367)
- Columbia, SC (15)
- Columbus, OH (594)
- Dallas, TX (514)
- Daytona Beach, FL (33)
- Denver, CO (79)
- Detroit, MI (600)
- Essex County, NJ (33)
- Fort Myers, FL (711)
- Fort Worth, TX (149)
- Greensboro-Winston-Salem-High Point, NC (34)
- Greenville-Spartanburg, SC (14)
- Hilton Head, SC (143)
- Houston, TX (338)
- Hunterdon County, NJ (62)
- Indian River County, FL (28)
- Indianapolis, IN (636)
- Jacksonville-St. Augustine, FL (339)
- Lakeland-Winter Haven, FL (165)
- Las Vegas, NV (505)
- Los Angeles, CA (44)
- Louisville, KY (139)
- Martin-St. Lucie-Okeechobee Counties, FL (149)
- Melbourne, FL (14)
- Mercer County, NJ - Coming soon!
- Middlesex County, NJ (13)
- Minneapolis-St. Paul, MN (426)
- Monmouth County, NJ - Coming soon!
- Morris County, NJ - Coming soon!
- Myrtle Beach, SC (201)
- Naples, FL (257)
- Nashville, TN (233)
- Oakland-Alameda, CA (145)
- Ocala, FL (10)
- Ocean City, MD - Coming soon!
- Orange County, CA (51)
- Orlando, FL (897)
- Palm Beach County, FL (129)
- Philadelphia, PA (73)
- Phoenix-Mesa, AZ (892)
- Portland-Vancouver, WA - Coming soon!
- Provo-Orem, UT - Coming soon!
- Punta Gorda, FL (203)
- Raleigh-Durham-Chapel Hill, NC (403)
- Riverside-San Bernardino, CA (302)
- Sacramento, CA - Coming soon!
- San Antonio, TX (322)
- San Francisco, CA (36)
- San Jose, CA (87)
- Santa Fe, NM (109)
- Sarasota-Bradenton, FL (245)
- Savannah, GA (91)
- Seattle-Bellevue, WA (187)
- Somerset County, NJ (29)
- Stockton-Lodi, CA (76)
- Tacoma, WA - Coming soon!
- Tampa-St. Petersburg, FL (411)
- Tucson, AZ (205)
- Union County, NJ - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Washington, MD (352)
- Wilmington, NC (43)
- Worcester, MA (14)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
