Pulte Homes Reviews

This is our second Pulte purchase. The quality of the build is excellent. The sales team is very attentive and walked us through everything we needed to know. When we were scheduled for our walk thru we were so pleased with our unit. John & Lane we’re excellent and explained everything we needed to know including operation of everything and utilities. We couldn’t be happier!

The customer service is excellent, they meet all the times efficiently, the materials used are of the highest quality and the transactions are always clear and precise.

Pulte group is a nice trustworthy building company. When looking for a house we checked several builders, several communities in different locations of Florida, and came back to Pulte because of their quality for the price you pay and things they offer like warranties on your house (1,2 or10 years on specific house parts) and other options. When checking other builders we saw cases where you buy a new construction house in Florida (from a well-known building company), but don't get hurricane-proof windows (no shatters are included, buy it by yourself), or to get tiles in the kitchen area instead of default carpet (!) option you have to pay additional money. Pulte offers plenty of upgrades you can do to your house. For example, you can add a sink in the garage, a bathtub in the main bathroom, drop tray ceiling in the main bathroom, change the wall texture from the default textured one to smooth walls, change wall colors, or upgrade to a frameless shower, etc. Some builders don't offer these options and you have to buy the whole design type as is. Well. if you buy a quick move-in house with Pulte and the upgrades are already preselected, you can not change them (some of them are structural and the blueprints are already approved by the city). But I am talking about the case where you could make changes, but the builder does not offer these upgrades. With Pulte, you are free to select which tiles you will install in the kid's bathroom and which tiles you will have in the main bathroom. Same with countertops, faucets, or floor types (carpet, hardwood floors). With some other companies, you just have to select a group and in this group, everything is already pre-selected: you get specific tiles, specific light fixtures, and specific countertops, and you can not make any changes. That definitely limits you as a customer. Pulte does not do that, they offer many upgrades and you are free to create your own interior design for your future house. They even offer an additional service where the design team will work with you and will help you create the perfect interior design. Let's talk about sales staff in the Oak Tree sales center. We had a chance to communicate with several sales consultants and they do their best, are very polite and responsive, and will help you with any questions. We particularly worked with Elli and she is super professional. We already closed on our house, we live in it, but still can come to the sales center and ask Elli some questions related to the community or a house or building process and she will answer them. She is always happy to help and this makes us feel confident about Pulte and that means that the company not just sells you a house and forgets about you the next day after closing, but on the contrary, they are always here to help. Same with the construction manager (foreman) and customer care representatives. They provide their phone numbers and emails and you can contact them if you will find some issues in a house (like a chipped tile or cracked paint, this is construction, such things happen). Kevin, our foreman was constantly updating us on how the building process goes by sending us emails with the house photos and providing some comments on what they did this week and what they plan to do next. we met with him several times on a construction site and pointed out some things that need to be fixed (like we noticed a chipped tile on the floor or a baseboard was not painted well) and he was saving these complaints and next time we were visiting the construction site he proudly was showing us what they fixed and how it looks like now. He never forgot about something. Now let's discuss the floorplans. I truly love to check floorplans and find some inconveniences like useless chunks of space or a strangely planned room. but Pulte floorplans are very logical and practical. We visited several model homes in different Pulte communities and overall they are well planned, the houses are not too big so you are not spending a ton of money to cool down all that non-needed space, rooms are smartly planned so kids don't disturb parents and vice versa. Kitchens on Pulte plans are very well designed and main appliances like fridge, kitchen sink, and stovetop/oven and located not far from each other and in a logical way, so you go first to the fridge, then to the sink, and then to the stovetop/oven. That is great because you don't walk around the kitchen spending time. Overall I will definitely recommend Pulte to others and when in the future I will need a new home, I will go with Pulte. ... More

Emerald Woods is a great neighborhood. Pulte homes have exceeded expectations in Timeliness, Build Quality n Communication!!!

Was pretty much satisfied with all aspects of the home purchase process. The quality of the house is also outstanding. A++ all around.

We have purchased NEW CONSTRUCTION homes in the past. The Pulte team is caring, professional, responsive & eager to “get it right”. We love our home, the community & are proud of where we live.

When we first viewed the different floor models we were in awe as we toured it. We definitely saw ourselves living in one of the units. The neighborhood is still under construction but the location and landscaping is making the surroundings even more exciting to see finished. The unit we acquired is everything our family needed and have more amenities that makes living even more comfy. I would definitely recommend Pulte Homes.

This is the perfect home

Heidi and the construction crew at Union Park were great! Would recommend Pulte buying experience. Easy options, attention to detail and updates throughout the process were right on.

They really did a great job

Whole experience was fine, just the loan process was frustrating

Scott was our construction manager and we couldn’t have asked for better service and communication. Andrea was excellent as well, getting us started and seeing everything through until we closed!

I’ve had a few homes built in the past and can say Pulte is the best experience that I had. Pulte kept us informed all through the build. At the end we are satisfied with our new home. Sure we had a few minor punch list items but we are confident these will be resolved to our satisfaction. We very much enjoyed working directly with Sales (Bill), Design (Priya) and the Construction Manager (Erik and Matt) who made it a great experience.

Everyone,hands down!!! Showed their support and love in the process for my new home. The whole team was there every step of the way. Also Mike what an amazing guy who takes his time to fully understand what you want and makes it come through. The quality,build outcome, i would not change anything at all.Thank you Pulte for happiness,Thank you for a home.

Exelent company. Exelent professional

Fantastic experience with Keren and Luke. Beautiful house! We couldnt be happier!!!Thanks PULTE

Everybody did a great job we pretty much did everything from out of state and we communicated over phone or through email and it worked perfect and art did a great job keeping us informed and what the next process would be

I am very satisfied and happy with my second one new property

Building a new home is a challenging process, we are very happy with how it turned out and their help/assistance along the way!

i recomand new buyer came to this campany for buy. house

Gita, Marc and Lester were amazing to work with throughout the entire process!!!

Everyone we worked with was professional and answered any questions we had.

The home buying experience was phenomenally AMAZING! Pulte has a process which is easy, informative and satisfyingly GREAT! We highly recommend them.

Great location and are extremely happy with our finished home,

We had a great experience with Pulte Homes - from sales to the construction team everyone was very communicative. We love the house and any issues we had were taken care of immediately.