Pulte Homes Reviews

Everything from the start was very clear and smooth. We loved the process and love put new house!!!

This house has everything I wanted, from the layout to a driveway that is pretty level. And when you have a parent that is in a wheelchair it makes a huge difference!!! All the little ammeties make it the right place for my forever and last home!!! From the sales peopled to the closing people everyone treated me like a VIP!!! I would recommend Pulte Homes to my family and friends!

This bad experience started with a bidding war on lots. Then the high prices for features, then not disclosing that home wouldn’t be ready at our forced, rushed closing date. They stated that our landscaping and driveway wasn’t done due to their bust schedule even though other homes not even sold had theirs completed before winter hit. Then their mortgage people’s refusal to us for withholding funds since the home wasn’t completed at closing and Bradyn, the manager, had no estimate when it would be completed since they had 30 more homes to work on. Poor response from him and poor craftsmanship on exterior trim work, etc. I will never buy from them again, nor recommend them. ... More

Our construction manager (Jose) and sales consultant (Krista) were always on top of any issues or questions that we had during the process. Always providing updates on schedules and ensuring we were well informed. Great people to work with.

Overall satisfaction. Quality of paint finishing needs improvement. Had to push for punch list follow up after closing. Good response once issues were addressed.

Overall, my experience was very good. I had some issues with your customer service department and lack of responsiveness. I had to make several phone calls and send an email to the CEO before I received any response I needed a few minor repairs which took two months to complete. Tatiana was assigned to help me with my issues. She was outstanding. Her professionalism and follow-up were exemplary. That said, I recommend you make some major changes to the operation of your customer service department.

The attention to detail and follow through is a pleasant surprise when so many are cutting corners and slacking. Our builder truly cared about us and put his heart into our new home!

Our first construction manager did a great job inspecting the site and making sure corrections were made. He did such a great job he was promoted before he could finish the last month prior to our closing. His replacement was less attentive to details and following through with actions. I wish we had a third party inspection prior to closing.

From the very beginning, starting the loan process with Pulte mortgage was downright horrible. The loan officer did not have any emotional intelligence very rude. Ultimately went with a different loan company. Regarding the builder they built the house, surprisingly quick. Looking back at it I’ve had nothing but problems within the first two months of living in my new home. Electrical not working pipes being clogged, master shower leaking into closet, including the drip edge for master shower door feel off. New trim throughout the house already gouged from workers. From the first and last inspection upon moving in the checklist was not done. The dryer vent wasn’t even installed not realizing for a few days almost caught the house on fire. The grout was never sealed upon completion of tile, now my new white grout is permanently stained. There was water damage in the guest bathroom that they just tried to cover up. Second floor bathroom grout was already cracked, poor caulk job. Master bedroom window did not work. I’ve had to schedule continuous appointments on my days off to get fixed. It’s been an horrible experience and only worry what problems will arise in the future. I felt like I bought a lemon. To anyone that inquires about Pulte homes I will recommend to stay away. This is just a short synopsis of my problems. ... More

I expected buying a Pulte home would. be the same. as the Pulte home I just sold. Nothing could be further from the truth. The house is wonderful. The construction is wonderful. I gates did not work but they were fixed quickly. The. community center is not ready. The HOA is not ready. All things will be fixed in time. I understand that, and the price was right...

We love our Pulte home. We built with Pulte 9 years ago in Newell Creek. We chose to downsize to a ranch with up bonus area that is being used as an in-law suite. Their layouts are amazing- they utilize all the space for creative layouts. Our salesman Steve was great as well as our Project Manager Nick. We enjoyed working with our team. I would recommend Pulte for ver any other builder. Thank you, Michelle

Pulte does a great job at selling a home, but that’s where the experience seems to end. With countless issues and no response in repair or communication, Pulte seemingly only works on the front end. Quality is not a high priority and neither is fixing quality issues. They were responsive in the selling/buying process, but once it’s sold they go MIA. We were also having a fence put in and a contractor did damage to our yard. When confronted about paying more to the defending company to fix it, the construction manager told us to find a new fencing company instead because f fixing the problem. Not impressed overall. ... More

It was a very good experience. Gabriel and Rodrigo who work for pulte are excellent

Everything was great. Had a nice experience from start to finish

Leroy our construction manager made this experience amazing he is responsive and very kind person pleasure to work with

My experience is not satisfactory with pulte, regretting now that i should gone with other builder. Very poor quality house ,didn’t do house quality check properly before closing, made me to hurry in closing rather than concentrating on fixing issues in home . Pulte should concentrate on their quality of building to give trust and confidence to customers rather than concentrating in making goals in number of homes closed in an year.

All my upgrades were better than expected with so many features in the home standard, the few upgrades enhanced the home's value making it comparable to much higher priced homes.

Our sales guy, Steven was awesome, as was our design consultant, Laura. After move in, our punch list is very short. Pulte homes are fantastic.

Experience is what I expected. Pulte associates were very nice. Contractors with big builders can be very hit or miss. Carpenters, plumbers, tile workers, and others did a great job. The painters/drywall workers did a poor job. Drywall seams are clearly visible, paint missing in plenty of spots, and overall messy work.

We love our home, this is the second home we bought from Pulte Mortgage.

I love my new house

When we purchased we made it very clear to Sales contact that we can't move before Feb 25 and for sure in 2024. Sales contact was very confident that house won't be complete in 2024 and it takes 8-12 months . We have written communication also Pulte pushed us to close in Dec 2024 citing binding contract . However , to close in Dec Pulte even didn't install the water meter And it took almost 20 days after closing to get Water connection and trash services started . It was highly inconvenient. pulte installed different colored appliances and not ready to address it. I n addition construction manager lied that he will help addressing issues after closing ... More

Happy with my new home , justin is very helpful, answer all the questions that we have and one phone call away.

Cold air is flowing into the room, no proper insulation. Even after repeating request issue is not addressed for months.

We are five time new home buyers and are used to working through warranty on minor items, but we were never expecting to 1) have major issues with our electrical, HVAC, and garage slab, and 2) still have these issues unresolved after months of support.