Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Great company!
- Bailee A.
- Verified HomeBuyer
- June 10, 2026
- Buda, TX
We had a great experience with Pulte from start to finish. They made the process very simple and easy to understand is first time homebuyers. It also moved really quickly even for a new build, which was awesome. And even after we have closed, any question we have had has been answered easily and quickly, and if there’s been any issue in the house (like a breaker tripping) somebody has come out to fix it almost immediately. Definitely recommend buying from Pulte.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a great experience from start to finish and was a smooth one especially as a first-time homebuyer! It's wonderful to know that questions and concerns have been quickly addressed and resolved. We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Honesty up front
- John B.
- Verified HomeBuyer
- June 10, 2026
- Melbourne, FL
When we first saw the price of the house we wanted, the sales agent told us right away that the model you see has all upgraded in it. The base price of the house is about $150,000 less than what the model has, so keep it in mind. Saying that even after paying for all the upgrades it’s really a good deal for House. They keep you informed of all the progress and do a very through a walk-through to make sure everything is fixed. After moving in, we had a couple issues to take took care of right away. Very pleased so far.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that our team was clear throughout your sales process and that you felt informed throughout the process. While we're sorry to hear you had concerns after moving in, we're glad to hear they were quickly addressed. Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Honest and fast
- Stephen H.
- Verified HomeBuyer
- June 09, 2026
- Sun City, CA
Pulte homes were honest and fast to respond to any question and honest with their answers. John from the sales office was a big help and went out of his way for you even on his day off. The builder Forman was fast to point things out and find an answer or fix any problem one might find or have.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that our team was helpful and responsive to your questions and concerns! We appreciate your kind words and hope you enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great houses
- Sarai L.
- Verified HomeBuyer
- June 09, 2026
- Marion, TX
Bought my first home with Pulte! Overall great experience. The only issues i encountered was the mortgage process. It has to get pushed back (their fault) only for them to sell it to another company not even a month into owning the home. I also had some walkthrough issues that have yet to be fixed. We like our house and we got a great deal for the home we’re in, I just hope it lasts!
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a great first home-buying experience with us! However, we're sorry to hear that you have unaddressed concerns in your home and would like to learn more about them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Just OK
- John K.
- Verified HomeBuyer
- June 09, 2026
- Punta Gorda, FL
I’ve been in the home for almost two months and each day I find more and more examples of poor workmanship or lack of attention to detail. So far, work requests covered by warranty are being addressed quickly
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience since moving in but are glad to hear that your concerns are being quickly addressed. If there's anything we can do to help your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Great people to do business with. Marvelous floor plans
- Robert J.
- Verified HomeBuyer
- June 09, 2026
- Marion, TX
Great Experience , we love the home and neighborhood
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a great experience and are loving your new home and the neighborhood! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Honest, straightforward purchase and quality build
- Amanda D.
- Verified HomeBuyer
- June 09, 2026
- Melbourne, FL
From Andrew in the office to Vaughn in construction management, I felt very comfortable that my questions and needs were being addressed.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a smooth and seamless experience with our team! It's wonderful to know that our team was helpful throughout and responsive to your questions and needs. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
RUBIO
- Jagjit G.
- Verified HomeBuyer
- June 09, 2026
- LITCHFIELD PARK, AZ
Rubio was great in walking us through everything I needed for our investment property. Most guys power thorugh the walk, incase repairs are needed. Rubio did a great job at identifing the issues and taking action to recitfy the issues. All round we are very happy with the purchase and the transition was made very smooth.
Pulte Homes responded:
Thank you for sharing your experience with us. We're delighted to hear that Rubio was very helpful throughout your walkthrough and quickly addressed any concerns! It's excellent to know that you're happy with your new home, we wish you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Vivian P.
- Vivian P.
- Verified HomeBuyer
- June 09, 2026
- Marysville, WA
I had an outstanding experience with my new home build from start to finish. The entire team was professional, knowledgeable, and communicative throughout every stage of the process. From the initial contract phase through construction and closing, they kept me informed and addressed any questions or concerns promptly. The quality of workmanship exceeded my expectations, and it was clear that attention to detail was a priority. The construction process stayed organized, and the team worked hard to ensure everything was completed to a high standard. What impressed me most was the level ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that our team provided such a professional, communicative, and supportive experience throughout your homebuilding journey! It’s wonderful to know that the quality of workmanship, attention to detail, and ongoing support after closing exceeded your expectations. We truly appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome Customer Service
- Rebecca W.
- Verified HomeBuyer
- June 09, 2026
- Las Vegas, NV
Gage was amazing as my Builder contact. He went above and beyond with all requests to make sure I was completely happy. This man needs a promotion! Truly! Would highly recommend Pulte to others.
Pulte Homes responded:
Thank you for sharing your experience with us. We're thrilled to hear that Gage went above and beyond for you and addressed any concerns you had! We greatly appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Paul unit 1105
- Paul Louis B.
- Verified HomeBuyer
- June 09, 2026
- Conshohocken, PA
Matt and the Pulte builders did a great job with the buildout of Washington Place and are very responsive to any questions or issues I had since move in!!
Pulte Homes responded:
Thank you for sharing your experience. We're delighted to hear that you're happy with your new home and that our team has been responsive throughout your process! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was a great experience.
- Lawrence T.
- Verified HomeBuyer
- June 09, 2026
- Rio Rancho, NM
Our builder kept us informed throughout our process. It was a quality built home and we are very happy we purchased through Pulte
Pulte Homes responded:
Thank you for sharing your feedback with us. We're delighted to hear that you had a great experience and are very happy with your new home! It's great to know that our team kept you informed throughout the process and find great quality in your new home! Congratulations! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte- Outstanding Home Buying Experiance
- Kelly F.
- Verified HomeBuyer
- June 09, 2026
- Strasburg, CO
From beginning to end everyone was professional, responsive, and always willing to answer questions. Danny listened to what I wanted in a home and delivered! He showed me a home which checked all my boxes. I was sold! Andrew completed walk-throughs and continues to be responsive to questions/issues. The ladies who reviewed the warranty program were nice and made sure to follow-up after I had moved in. Closing was easy and quick. A SUGGESTION FOR CLOSING .If a buyer is closing and completing final walk-through same day, it would be better for the buyer to have it all done "on-site". If the ...
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re thrilled to hear Danny helped you find the perfect home and that Andrew and the warranty team have continued to provide responsive support after move-in! It’s wonderful to know the entire process was professional, smooth, and enjoyable. We appreciate your feedback regarding the closing process and will share it with the appropriate team! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Family House
- Monica P.
- Verified HomeBuyer
- June 09, 2026
- Immokalee, FL
We had an excellent experience purchasing our home with Pulte. The sales team provided outstanding customer service and was always responsive, helpful, and professional throughout the entire process. We especially appreciated the speed, collaboration, and support we received from everyone involved, which made the home-buying experience smooth and stress-free. We are also very impressed with the quality of the home, its beautiful finishes, and the high-quality materials used throughout. Thank you to the entire Pulte team for helping make our dream home a reality!
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had an excellent homebuying experience and that our team provided helpful service throughout the way! It’s wonderful to know the communication and support helped make the process smooth and stress-free, and we’re especially glad you’re enjoying the quality, finishes, and craftsmanship of your new home! We greatly appreciate your kind words and wish you many happy years ahead in your home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
PulteBad
- Bruce B.
- Verified HomeBuyer
- June 09, 2026
- Bradenton, FL
Terrible quality and very poor responsiveness when issues identified during construction process. Don’t build with Pulte!
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you're unhappy with the quality of your home and the lack of response from our team. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Absolutely horrible buying experience
- Ravi D.
- Verified HomeBuyer
- June 09, 2026
- Cumming, GA
Pulte Homes, Pulte Mortgage and the builders are one and the same. No matter how much they deny it. You’d expect the experience to be a streamlined and smooth sailing. It was anything but that. We had 3 project managers during 6 months of build. Pulte mortgage- stay away. No matter what the incentives they offer. Shop around. Some lenders do match what pulte. Pulte mortgage almost broke us down to an extent that my wife and I had to seek therapy. James M, Kathy K- stay away from these two. One was perpetually absent throughout the process. The other one kept changing the terms.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're disheartened to hear about your experience, as this is not how we want our homeowners to feel. We would appreciate the opportunity to learn more about your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 4
Very happy Pulte customers!!!
- William S.
- Verified HomeBuyer
- June 09, 2026
- Conshohocken, PA
Everyone at Pulte that we worked with made us feel like they truly cared about us and the quality of our new home. Amanda, Mason, Matt, Alex and Kelly have all been awesome. We couldn’t be happier with our home and the team that continues to support us even after closing. Highly recommended!
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive experience due to our team's efforts! It's wonderful to know that you're happy with your new home and receiving support since closing. We greatly appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing Experience
- Dean T.
- Verified HomeBuyer
- June 09, 2026
- Mount Dora, FL
Our Sales Rep Jenn was awesome and so easy to work with and truly had our interests at heart. I would recommend Pulte to anyone.
Pulte Homes responded:
Thank you for sharing with us. We're thrilled to hear that Jenn was a joy to work with and was helpful throughout your process! We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No
- Anonymous
- Verified HomeBuyer
- June 09, 2026
- Wesley Chapel, FL
They add extra fee
Pulte Homes responded:
Thank you for sharing with us. We're sorry to hear that there was an additional fee added, without it being communicated to you. We would like to escalate this for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Great experience
- John M.
- Verified HomeBuyer
- June 09, 2026
- Maricopa, AZ
Rj our sales agebt was top notch. Amswered all of our questions amd helped us find exactly what we were looking for. Cody who is our geberal foreman was also fantastic and answered all of our questions regarding the build. We are super satisfied with our home and the experience with Pulte and the team.
Pulte Homes responded:
Thank you for sharing with us. We're overjoyed to hear that you had a positive experience due to Rj and Cody's efforts! It's wonderful to know that they were responsive and helpful throughout your process. We're also glad to know that you're satisfied with your new home, we hope you enjoy for years to come! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience and would recommend others to buy Pulte homes too
- Syed Azam A.
- Verified HomeBuyer
- June 09, 2026
- Celina, TX
Some of the structure is making too much noice. The whole master bedroom door shakes and makes noise when any door is opened an closed. Also, the backyard fence has too many gaps and the neighbors tv and other stuff is visible at night. Please fix these things.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience and would recommend us to others! That said, we're sorry to hear you have some concerns within your home and would like to escalate them for further review. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Do your research
- Anonymous
- Verified HomeBuyer
- June 09, 2026
- Goodyear, AZ
Homeownership is a significant investment, and it's important to ensure you're receiving a high-quality product. In my opinion, Pulte Homes did not meet those standards, as their quality and workmanship did not align with expectations. It raises questions about how certain inspections were passed. Before making a purchase, I recommend conducting thorough research, to include speaking with existing home owners.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear that you're unhappy with the quality and workmanship in your new home. We would appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte is pretty decent
- Mohammed K.
- Verified HomeBuyer
- June 08, 2026
- Thonotosassa, FL
Overall, our purchasing experience went well enough. The process was complicated at times and it felt like Pulte could have done more to maintain the flow. However, we are satisfied with the end result.
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear you’re satisfied with your new home and the overall outcome. We appreciate your feedback regarding the process and communication, as we are always looking for ways to improve our services. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
New House in Carter Station
- Jonathan D.
- Verified HomeBuyer
- June 08, 2026
- Columbia, TN
We got a new house because we wanted a Master on one. We decided on Pulte after looking at 4 or 5 other builders. They worked with us for 6 months. There are a few things I don’t like. Pulte mortgage was the WORST! I will never use them again. After working 6 months and getting them everything they requested in a day, they wanted to delay our closing again. This was almost a no go. Second, we wanted no carpet throughout the main level. They would not do hardwood in our main bedroom or closet. We even agreed to pay more. Instead I had to remove the carpet and install the ...
Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about your experience with our mortgage teams and the delays in your closing. We appreciate your feedback regarding the flooring in your home as we are always looking for ways to improve our offerings. Thank you again. ^KH
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Brandon is a rockstar
- Dana H.
- Verified HomeBuyer
- June 08, 2026
- Las Vegas, NV
Beginning with our QA walk and continuing today Brandon has been a fantastic face for the company. He is professional, responsive and focused on buyer satisfaction. Awesome service after the sale.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive experience with Brandon! It's great to know that he was responsive throughout your entire process, even after the sale! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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