Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15968 Reviews
Customer Reviews
My new house in saint cloud
- Lucas M.
- Verified HomeBuyer
- April 15, 2025
- Saint Cloud, FL
It’s a very beautiful and quality house
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you are enjoying your beautiful new home, and that the quality has met your expectations! Enjoy your new home. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales was best experience
- Erron F.
- Verified HomeBuyer
- April 15, 2025
- Whitestown, IN
After move in issues addressed by submission but could be better with concerns after closing. Still no grass or exterior communication
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad that you had a good experience with our sales team. However, we are disappointed to hear that you still have some concerns. We would like to help and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Pulte homes correct location 5 minutes away from Doctor's Groceries & Schools
- Anwar D.
- Verified HomeBuyer
- April 15, 2025
- Ann Arbor, MI
We are seniors and passing thru health issues our needs are 5 minutes away here at Pulte Homes...and the their staff from upfront office to construction managers are all doing their best..polite and understanding our senior issues...more powers to you...
Pulte Homes responded:
Thank you for taking the time to write us a review. We are glad to hear that our team has been attentive, polite, and understanding of your needs. Wishing you continued strength and good health! ^KH
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Wade Frank Tammy Laura and Rebecca were amazing!!!
- Kathryn J.
- Verified HomeBuyer
- April 15, 2025
- Albuquerque, NM
From beginning to end we were confident our home was going to be efficient, of high quality, and beautiful. Everyone we encountered from day one was kind professional and skilled! We could not be happier! Thank you for such a wonderful experience!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us! We are thrilled to hear that you had a wonderful experience and that our team's expertise and professionalism made your home-buying process smooth and enjoyable. We're so glad you're happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very attentive
- Fausto M.
- Verified HomeBuyer
- April 15, 2025
- Coachella, CA
Working with Pulte Homes as my lender was fantastic. They were incredibly thorough and really went the extra mile to help me navigate every step of the process. Any questions or bumps I encountered were handled quickly and efficiently – it felt like they were truly invested in making things smooth for me. If you're looking for a lender who's both knowledgeable and genuinely helpful, I highly recommend giving Pulte Homes a shot!"
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that your experience with us was positive. It's great to know that our team was able to guide you throughout your process and provide the support needed! We truly appreciate your recommendation and wish you the best in your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Construction Manager
- Lori P.
- Verified HomeBuyer
- April 15, 2025
- Estero, FL
Israel was great to work with. He was so helpful, always very responsive and answered all our questions.
Pulte Homes responded:
Thank you for providing feedback for us. We are thrilled to hear that Israel provided you with helpful and responsive service through your process. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builder worked with us and gave us several incentives that propelled us in our home buying process.
- Michael F.
- Verified HomeBuyer
- April 15, 2025
- Princeton, TX
This was my first home so you guys pushed us to the limit on preparing to buy but it was a great experience. I showed me what can be accomplished with hard work and dedication to the cause. Everyone that assisted us in the process was professional and made this a great experience for me and my family. Thanks.
Pulte Homes responded:
Thank you for sharing your experience with us. We are honored to have been a part of your first home-buying journey. We're thrilled that our team was able to make it a great experience for you and your family! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner’s Perspective
- Tolga E.
- Verified HomeBuyer
- April 15, 2025
- Dexter, MI
We recently moved into our newly constructed home and while we’re happy to finally be in the space, our overall experience with the construction process was mixed. While the house itself has good bones and we’re excited to make it our own, several things were left unfinished or missing at the time of closing. It was clear that the team rushed to meet the closing date, which unfortunately came at the expense of quality and completeness. These were details we expected to be handled before we moved in, and having to follow up afterward has been frustrating. One of the biggest issues has ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're glad to hear that you're excited about your new home! That said, we sincerely apologize for the frustration you've encountered during the construction process. We are also disappointed to hear that communication from your construction manager was lacking, as this is not the experience we want you to have. We want to ensure leadership is aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
Disappointed with the quality of the workmanship.
- Carl G.
- Verified HomeBuyer
- April 15, 2025
- Lake Villa, IL
Is anyone actually reading this review? Never hear anything back after submitting reviews. Sales personnel, design center personnel, and title closing personnel were all good to work with. Lack of caring about quality by contractors and project managers is evident. 1. Paint all over vinyl flooring (still there) 2. Installation of aluminum around outside of house is terrible and has major issues still 3. Door installation issues. 4. Siding was installed all dirty, with handprints and mud all over it, which is still there. 5. Concrete sidewalk and front stoop issues. 6. ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We want you to know that your concerns are being read and taken seriously. We are glad to hear that you had a good experience with our sales, design center, and closing teams. However, we are truly sorry to hear that the quality and condition of your home did not meet expectations. We want to ensure that leadership is aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Wonderful
- Peter S.
- Verified HomeBuyer
- April 15, 2025
- Whitestown, IN
We are among several new homeowners who do not yet have our sod. We were somewhat disturbed to see completed, but yet unsold homes get sod prior to our lots. It is not a good look for your company. It is not the way to treat your customers.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We understand your frustration and sincerely apologize for the delay in the sod installation. We want to ensure leadership is aware of your situation and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 2
Great Home including all construction and sale team.
- George R.
- Verified HomeBuyer
- April 15, 2025
- Port Saint Lucie, FL
Pulte team works together with the New Homeowners guiding them on every aspect of start to finish. From introduction of development all the way to the closing and customer service, advising along the way as needed.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you are enjoying your new home and had such a positive experience with all of our teams! It's great to know that they were helpful and supportive throughout the entire process. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible Experience!
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Galena, OH
Do not go with Pulte Mortgage even if they are offering incentives. Their rates are way high compared to other sources. In addition, the sales consultant at our community is the really bad with communication. He kept us waiting without confirming accurate details that led to delay in closing and costing us with late fees. Its a good community but the experience with Pulte hasn't been great!
Pulte Homes responded:
Thank you for taking the time to share your experience. We're incredibly disappointed to hear that you had this experience and we apologize that our communication has not been up to par. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Proceed with caution.
- C D.
- Verified HomeBuyer
- April 15, 2025
- Johns Island, SC
In my opinion we had way to many issues. Issues included, insulation, cement, electrical, communication, and follow through on request requests.
Pulte Homes responded:
Thank you for taking the time to share your experience. We are very sorry to hear that you encountered multiple issues throughout your process. That's certainly not the level of service we strive to provide and want to make leadership aware of this. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Nice home
- James K.
- Verified HomeBuyer
- April 15, 2025
- Batavia, IL
Nice home Pulte sales department needs to improve their communication. Would like better insulation in the garage but the rest of the house is very nice We have been in the house for 2 months and nothing minor or major has showed up.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are glad to hear that you have been enjoying your new home! However, we apologize that communication has been poor and that you have concerns with your garage insulation. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Project Manager
- Michael B.
- Verified HomeBuyer
- April 15, 2025
- Aurora, OH
Darren the Project Manager is awesome. Great communication and follow up. True asset for Pulte
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a positive experience working with Darren. It's wonderful to know that he was helpful and responsive throughout your process! Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Review
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Tomball, TX
Love my home but issues still exist 2 months after closing
Pulte Homes responded:
Thank you for taking the time to share feedback with us. We are glad to hear that you love your home but are disappointed to hear that you have unaddressed concerns. We would like to learn more about this so we can help, and we'd greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Superior home build and sales representative
- Avery L.
- Verified HomeBuyer
- April 15, 2025
- San Antonio, TX
I had a great experience [in] purchasing my Pulte home in the Bison Ridge community. My superior and unparalleled experience began and ended with my sales representative, Ruben E. Ruben E. was and is very professional and respectful to my family and I. Subsequently, Ruben E was knowledgeable on the exterior and interior (and additional home things) in accordance with my home. Ruben E. was transparent about each itemized piece in my home and the cost breakdown. Ruben E. ensured my wife and I understood how everything worked and features of the home. Because of Ruben E., my family and I ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We are thrilled to hear that your homebuying journey was such a positive one and that Ruben provided excellent support throughout! It's great to know that his professionalism and expertise helped make the process smooth and enjoyable for you. Thank you again for your kind words! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My construction manager was the worst and had all kinds of excuses to issues
- Ravinder M.
- Verified HomeBuyer
- April 15, 2025
- Delaware, OH
Please ensure everything is in written communication and I hope Pulte does a better job in hiring construction managers. Some especially mine was horrible
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that you had this experience working with your construction manager. We would like the opportunity to learn more about your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Don't go with PULTE
- Saravanan V.
- Verified HomeBuyer
- April 15, 2025
- Raleigh, NC
Construction was of poor quality. They don't have accountability on any issues. They don't build consistent homes. Similar model homes have differences in the structures. Felt like waste of money buying from Pulte Homes.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet expectations, especially regarding the quality of your home and accountability on our behalf. Your concerns are important to us and we would like to learn more. We would greatly appreciate it if you could please emailcustomersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad Quality High price
- Mrityunjay P.
- Verified HomeBuyer
- April 15, 2025
- Aurora, IL
There are cracks in my new house . This is at the ceiling which is clearly visible . this is not handle properly.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that you are unhappy with the quality of your home and experiencing these concerns since moving in. We want to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Phenomenal experience with Victor!!
- Pulmattie R.
- Verified HomeBuyer
- April 15, 2025
- Davenport, FL
My husband and I had the pleasure working with Victor to buy our first investment property FL. Victor thoughtful and honest which is hard to find in today’s market, he also straightforward these are ethics we were looking for in person. We got the transaction done quickly with all of his efficiencies. We appreciate all he done for us and continues to follow up after the purchased . He is truly amazing and hope others get to work with him!!
Pulte Homes responded:
Thank you so much for taking the time to share your wonderful experience with Victor. We are thrilled to hear that his honesty, professionalism, and efficiency made your home-buying process smooth and enjoyable! Also, it's wonderful to know that he continues to support you even after closing. Thank you again for the kind words! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Timelines keep shifting. A lot of construction quality issues were observed across the community
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Lake Elsinore, CA
Timelines keep shifting (Expect a delay of a couple of months). A lot of construction quality issues were observed across the community: sewage issues, drywall under the sink having holes/uncovered, AC leak issue in the attic, Sprinklers and drip link leak from day one.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We sincerely apologize for the delays in construction, as well as the numerous quality issues you have observed within the community. We want to ensure that leadership is aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Quality Builder
- Sims B.
- Verified HomeBuyer
- April 15, 2025
- Montgomery, TX
Great experience building with Pulte. Communication was excellent every step of the way and any minor issues have been handled quickly by the warranty team.
Pulte Homes responded:
Thank you for taking the time to write us a review! We are thrilled to hear that communication was excellent throughout your entire process and any issue was quickly addressed by our warranty team. We appreciate your feedback and hope you continue to enjoy your home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good with Pulte
- Terrell R.
- Verified HomeBuyer
- April 15, 2025
- Charlotte, NC
Overall great experience, especially Kelly the sales agent was very caring. The loan process was frustrating due to communication breakdowns and phone calls not being returned in a timely manner. All other experiences were pleasant.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that overall, you had a great experience, especially that Kelly was very caring and supportive throughout your process. We do apologize for the frustration that was caused by the loan process and lack of communication. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Great experience
- Uyen T.
- Verified HomeBuyer
- April 15, 2025
- LAS VEGAS, NV
Builders was very nice, always availble to answer questions and make things work based on my expectations
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that our team was helpful, responsive, and committed to meeting your expectations! It's great to know that you had a positive experience with us. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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