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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great! And Highly Recommended
- Juan V.
- Verified HomeBuyer
- January 02, 2025
- Naperville, IL
Pulte is a great home builder, and financing with Pulte has made things easier. I highly recommend Pulte as a home builder and to finance your home if needed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience.
- Toren R.
- Verified HomeBuyer
- January 02, 2025
- Columbia Station, OH
Working with Jack, Ed and George throughout the entire process. They were very helpful and made the process super easy. Highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jeanette
- Anonymous
- Verified HomeBuyer
- January 02, 2025
- Laurel, MD
It has been a great adventure and Pulte made it easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
See below fornreview
- Brenda G.
- Verified HomeBuyer
- January 02, 2025
- Jacksonville, FL
Andrew,Tim,Gretchen,Mike and Ally have been great. The craftsman ship of the home is very poor. Lots of issues and many repairs needed. I would not recommend a Pulte home to anyone.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 3
Great
- Joseph W.
- Verified HomeBuyer
- January 02, 2025
- Peoria, AZ
Great buying experience and exceptional home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything was good. Would recommend
- Harry Y.
- Verified HomeBuyer
- January 02, 2025
- Batavia, IL
Everything went smoothly. Very good at communication
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleasantly surprised
- Kyle H.
- Verified HomeBuyer
- January 02, 2025
- Tucson, AZ
Leo our construction manager was great. All issues were resolved at time of closing.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Would definitely recommend!
- Brandon C.
- Verified HomeBuyer
- January 02, 2025
- Austin, TX
Pulte was great to work with. We were skeptical at first, but the home is higher quality than expected. Would definitely recommend working with them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer experience!
- Blake W.
- Verified HomeBuyer
- January 02, 2025
- NEW BRAUNFELS, TX
This is our second Pulte Home. They always do a great job keeping me in the loop and making us feel valued
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction manager
- Allan J.
- Verified HomeBuyer
- January 01, 2025
- Tucson, AZ
Construction manager was outstanding
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
No issues with the title company
- Scott W.
- Verified HomeBuyer
- January 01, 2025
- Peoria, AZ
I have an issue with your responsiveness to issues. We have put multiple requests online to have someone come look at our garage door opener and not heard back. Nobody has called or returned emails. It’s poor form on your end and really is frustrating on a brand new home that we can’t even get a hold of someone.
Pulte Homes responded:
Hi Scott. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please email us at customersupport@pultegroup.com with your address, contact information, and a summary of your concerns. Thank you. ^AF
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Entire process went smoothly and on schedule
- Robert J.
- Verified HomeBuyer
- January 01, 2025
- Lake Villa, IL
Entire team was extremely professional and helpful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Underwhelming
- Logan W.
- Verified HomeBuyer
- January 01, 2025
- Zephyrhills, FL
We don’t have access to our own mail and there is no one to reach out to so lack of communication, we spotted multiple imperfections in the home, particularly the tile in our shower is not level.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Lack of transparency and poor quality
- Anonymous
- Verified HomeBuyer
- January 01, 2025
- Lemont, IL
They pitch high quality workmanship, but the product ends up actually being low quality and they don't care to fix it. They stand behind their contracts and legal jargon to justify houses falling apart from year 1.
Pulte Homes responded:
We are so disappointed to hear that you are unhappy with your home and are not receiving efficient responses to your warranty requests. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can look into this situation? Thank you. ^Abby
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Well done!
- Jeffrey B.
- Verified HomeBuyer
- January 01, 2025
- ALVA, FL
Ground broke 5-21 and closing was 11-8-24. Fast, efficient, communicative and well built. Construction Managers were great and hand off from one to the other was well done. After closing everything became more difficult and communication slowed down. Clearly "warranty" work is not the same priority as gettting the house sold.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Horrible experience and horrible quality of construction
- Kristie L.
- Verified HomeBuyer
- January 01, 2025
- Lake Elsinore, CA
We had the worst experience buying this house and this is our 3rd new construction home. 11 months to build a home.. We were not given regular updates on the construction process and the exact reason for the 3 month delay due to not having water and power to the community. Nobody could tell me the reason for the delay- just that they were waiting on Edison.. They gave us a closing date, we signed loan docs and they old us to change the utilities into our name then 4 days before closing said they were still waiting for Edison. Granted there was a fire in the area which I can understand set ...
Pulte Homes responded:
Thank you for taking the time to provide this feedback although we are so sorry to hear that your experience was not excellent and you are unhappy with the quality of your home. We would like to take the time to look into this situation and would appreciate if you could email customersupport@pultegroup.com with your address, contact information, and a brief summary of your concerns so we can do so. Thank you again. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
The process wasn’t very smooth and fast.
- Alois M.
- Verified HomeBuyer
- December 31, 2024
- La Vergne, TN
The best place to buy your dream home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love Pulte Homes
- Lisa A.
- Verified HomeBuyer
- December 31, 2024
- Kingston, WA
House buying experience a 10 - Perfection. Staff/employees very responsive. Thoroughly enjoyed our purchase process. Definitely recommend.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Team
- Michael G.
- Verified HomeBuyer
- December 31, 2024
- Davenport, FL
Excellent experience purchasing the house, all walk-through items have been addressed. Special shoutout to Gustavo for going above and beyond to make sure everything is in order and that the house is to our satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager is a 10/10
- Timothy S.
- Verified HomeBuyer
- December 30, 2024
- Aurora, CO
Construction Manager makes or breaks a subdivision. Chris is really great and Tyler his walk through orientation manager is excellent.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
ease of buying process
- Christopher G.
- Verified HomeBuyer
- December 30, 2024
- Lake Alfred, FL
my buying process was easy
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The overall experience was interesting
- Wilbert V.
- Verified HomeBuyer
- December 30, 2024
- Fort Lauderdale, FL
Something’s went well while others could have been seamless !
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Brian is awesome
- Dwa H.
- Verified HomeBuyer
- December 30, 2024
- Saint Augustine, FL
Great, very satisfied with the pulte experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
3rd time is a charm
- Kelly K.
- Verified HomeBuyer
- December 30, 2024
- Westlake, OH
This is our 3rd home to build with Pulte and our experience was exceptional. From the sales and selection process with Ashlea to the building process with Jeff, we are beyond pleased with the service and the quality of the construction. We highly recommend Pulte and the Carlton Estates team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Shun
- Shun M.
- Verified HomeBuyer
- December 29, 2024
- Grayson, GA
The home buying process with Pulte far exceeded my expectations. I am very pleased with the customer service and immediate attention from the whole crew when I need them. Thanks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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