Pulte Homes Reviews

Pulte homes did a phenomenal job. The documentation phase went fast and we received all the required assistance in a kind and timely manner, two months after moving in we’re equally satisfied with our home and feel very happy with our purchase.

Bad experience with Sale Agent. Felt I was judged from the beginning. Sales agent did not mentioned all of the possible options. She decided that I could not afford the house. Sales agent was pushy in making me choose Pulte Mortgage. She did not explained all in details. For a first time buyer, there is so many choices and decisions to make. The Sale Agent should always give complete explanation, description or options of what is part of the house. Had a different experience with the Construction Manager. He was very helpful and understanding and listened to my concerned if I had any.

The entire process was great, simple, easy and straightforward .the entire team was very helpful with the different trades telling us what the process was going forward. After closing they came by asking if there was anything that we wanted looked at ( things a little as paint or trim work). The quality of their trades is like no other, they have pride in their work

We were promised that our home would be completed between October and December 2024. Pulte was fully aware that we had to move by the end of the year—had we known this timeline wouldn’t be met, we would not have proceeded with the purchase. Despite this, we were first told the completion date would be pushed to January 2025, then later to April 2025. When we requested to cancel the contract, Pulte refused, instead offering us a different completed property in the neighborhood, which we ultimately accepted. Unfortunately, just two weeks after moving in, we experienced a major water infiltration issue. While the home is under warranty, Pulte did the absolute bare minimum in addressing the problem, wasting weeks of our time. Every step of the way, we had to argue, escalate, and even hire outside consultants to ensure the work was done properly. Their handling of the repairs was riddled with mistakes, delays, and substandard workmanship, forcing them to redo the entire grading, drainage, and landscaping. I had to demand proper equipment, safety precautions, and sealing of affected areas, all while dealing with health issues from mold exposure and excessive construction dust. Three weeks into dehumidification, the flooring is still not dry, meaning demolition and restoration cannot proceed until the underlying issue is fully mitigated. We continue to have serious concerns about mold and air quality, which remain unaddressed. We paid a premium for a brand-new home, yet we still do not have full use of it. This has been an astoundingly bad experience, marked by broken promises, inadequate repairs, and ongoing issues that should never occur in a new home. Buyers beware. ... More

The best experience I had was with the salesperson, Derek, who was amazing, and the builder manager, Dylan. I had a really great experience with both of them. They were always there for me, and Dylan was especially attentive to my needs. Overall, Pulte is a great company compared to others. I own properties from Lennar, GL homes and Neal Communities, but my best experience has been with Pulte. This is my second house with them, and I have no regrets — it’s been a truly great experience.

I must say, we have only been there 2 months, so it may be too soon to rate it. We would know more in 11 months. We had a good experience through out the build. But I am truly disappointed, rather, upset by how the final presentation was given. I had asked 2-3 times if they will clean the house before we move in and it was overwhelmingly a disappointment. Yes, the house was cleaned but not well enough. After a clean, workers would come back with dirty shoes and track the dirt through out the house. Why do they not cover the floors with either cardboard or paper? I have been told twice that the cleaning crew for the Pulte Allen Ranches community is not very good and would not recommend them to clean anyone's house. You would think that they could get better ones. This may be the 7th new build I had bought and this was close to the worse. ... More

If there was ever an issue they were on top of it and got it resolved for me

Very good was fast

Appreciate the pre-drywall, final walkthrough meetings where builder explained everything in great detail.

Overall experience was good, but felt very rushed. The process of choosing the exact house plan before knowing what additional expense the design choices would be was not optimal. After seeing what the total cost would be, we wanted to change our plan to add the loft and bedroom, but was told that would not be possible, all though the lot had not even been cleared. I was disappointed with the limited choices at the design center. I was very impressed with the model homes, only to find out most of the materials were not even available to be installed in my home. Also, some things like closet door configurations and shower door configurations were changed from what was represented on the house plans. Our construction manager did a very good job. He was easy to work with. ... More

Construction manager was incredibly involved in the construction process and always available to discuss open issues and their resolution. Couldn’t ask for a better intermediary throughout the process. Morten, on the front end, was also very responsive and professional. Great experience overall.

We love the home , we customized it to what we wanted however the designation prices were marked too high. The painting the walls easily chips. The home has a lot many issues after getting the keys, luckily . The warranty department is great in handling it and getting it done. Solar isn’t ready til 6-8 weeks after you move in, nobody informed us of that til after we closed escrow. The process to get solar going is terrible. The builder manager Dan, was nice and personable, but he over promised , and under delivered. His lack of communication made it mad experience. No flexibility in walk thru dates. People have personal lives and sadly no empathy or respect in time management by pulte team to demand dates for buyer to come to the home. No gift basket, nothing really given to us by pulte after we got the keys, shows that they only care to sell hone, but not about the person buying it. No personal touch to make that closing experience memorable. Overall, 2 star! Great home, but lack of communication, no flexibility in dates given for walk thru, and over promised but under delivered experience. ... More

Was told things would get attention to did not happen.

Overall we had a great experience purchading a Pulte home. We now are enjoying it.

Overall, great experience with the salesperson and the construction manager. They were transparent, quick to respond, accommodating and showed great integrity. While I'm very satisfied overall with the home, there are several less than quality finishes that are requiring repair. I have not received service although the person at the warranty department was very helpful. This is my first experience with Pulte and I have to admit they are a well oiled machine and made the overall experience very easy. We live out of state but the well defined process, consistent updates with photos, and consistent contact made me feel comfortable despite not being able to visit often. Frankly, there wouldn't be anything in their process that I would change. ... More

From dimensions of home to poor build quality in each aspect of construction, they have used the lowest quality material possible to give homeowners their homes so that they will end up spending thousands and thousands in dollars in subsequent years while Pulte maximizes the profit. This kind of corporate greed at expense of consumer is appalling. Pulte and its employees are so rude and dont care about issues

Responsiveness to issues post construction has been severely lacking. Most times I don't even get a response to inquires on issues.

This started off as a great experience turned very frustrating. I hope no one else’s experience with Pulte was like mine. Please reach out to me for specifics buy quality control is very poor in my opinion.

Great construction quality, very responsible

Josh at the Pulte sales office in Asante was great. He never pressured us, but just kept giving us information every time we requested it, until we made our final home selection. The sales team made everything flow seamlessly. We were able to do everything electronically since we lived out-of-state.

The construction manager(Dorian) who built our home was awesome. He kept us updated every step of the way! We are excited to finally be settled in our new forever home!

The entire Pulte team was top notch…very knowledgeable, accessible and professional. They built and delivered a stunningly beautiful home. I wouldn’t change a thing.

The Pulte experience was smooth from start to finish. Transitions between the various components of the process was seamless and the very first Pulte employee contacted remained with me throughout the entire journey. Tina A. was an incredibly cheerleader reliable library for information. She created a calm in a potentially otherwise chaotic process. I’ll forever be grateful.

Pulte Home provides value for the home.

Home buying is an overwhelming experience. I had a good experience with Pulte my question and concern answered.