Pulte Homes Reviews

My experience building my first new home has been deeply frustrating. A major leak above the furnace caused severe mold growth, clearly pre-existing before closing. Neither the construction manager nor the warranty team caught it. Despite the mold’s presence, the warranty personnel refused air quality or mold testing, dismissing concerns based solely on photos. I’ve had to pay for testing myself to protect my family’s health. Other issues, like cold drafts through outlets and wall dripping, are brushed off as ‘normal.’ The warranty team refuses to investigate insulation or ensure the home meets code. This builder’s claims of quality and energy efficiency feel entirely misleading. I cannot recommend them based on my experience. ... More

This wasn't my first new build and the quality of subcontractors could definitely be improved. If it weren't for us checking in on weekly basis there would e been so many things missed such as structural work.

First time home buyer for a new construction home and I absolutely love our new home. New build with great warranties, great team at Pulte Homes walked us step-by-step and kept us informed through the whole process. We are very happy and highly recommend Pulte Homes to all our friends in the area.

Back in May of this year we decided to sell our home and but a new Pulte Townhouse that had not even broken ground. Pulte said we should be able to close on it in late November or early December. We were dubious of their time line but lo and behold and we did just that and we love our new home. We were kept abreast of developments eavh week with an email from the manager and week by week we watched our new townhome being built.

It started with Dale on sales , then Andrea to help with Mortage , then Ryan and Tara with warranty and all other needs

All went well moving into the new house. A few minor issues with front door weather strip. The dryer vent tube was not connected to the wall. Kitchen exhaust vent was making banging sounds when windy. All have been addressed or are in the process. All responses to requests for fixes have been quick and easy.

There is nothing more refreshing than to count with a knowledgeable and friendly Project Manager. At PulteHomes in Arbor Oaks, Shawn is simply the best.

We are beyond thrilled with our new home, and we can honestly say that it has exceeded every expectation we had. From the moment we began the home-building process to the final walkthrough and closing, the entire experience has been nothing short of exceptional. There are some delays during our closing day but everything got resolved at that same Throughout the entire process, communication was excellent. We always felt informed and supported, and any questions or concerns were addressed promptly and professionally. We’re excited to create lasting memories here and look forward to many happy years in this beautiful space ... More

I had a great experience with the team at Winding Creek. They were very responsive, patient and provided answers to all the questions.

Our home turned out just as we wanted it! Our Sales Consultant (Lauren), Design Consultant (Maureen) and Construction Manager (Anthony) were absolutely great at their jobs and really cared that the home turned out the way we wanted. The trades who worked on our build did quality work and any issues that popped up were promptly corrected. I would absolutely trust Pulte to build for us again.

Even after we have moved in, they are still available. I am still getting calls from them to check to see if we need help with anything. Highly recommend Pulte Homes.

We have wonderful staff throughout the entire process. Everyone was amazing. We are excited to celebrate Christmas in our new home.

Easy experience with great communication

Review all the small items that need attention. Chipped door trim, paint missing, drafty windows, squeaky floors, scratched windows, patio door out of alignment, damage to vinyl floor, leaky sink. Etc etc etc.

The complete process was simple and well organized.

I had very bad experience with Pulte mortgage and my landscaping needs attention and I called many times and nothing.

James an Leo are great. The rest of the maintenance crew, comsi comsa.

Not great! These builders are cookie cutting builders , they do not value customer experience and overall workmanship is not great.. However customer service is good though.

Project Manager Shawn was great. Knowledgeable, experienced and highly responsive to our concerns. Pulte Mortgage was the absolute worst experience ever.

Craftsmanship isn’t there, landscaping is awful, cracks everywhere, cheap material. Do not buy from this company.

Overall a good experience, long wait, sales personnel friendly but not always helpful. The morgage group friendly and helpful but not competitive. The construction manager James was great. He made every effort to meet our needs and always responded quickly and politely.

Kept in the loop the whole process

We brought the home with vallybrooke plan with elevation 22,two windows in this plan kept on bathroom and one in closet-both won’t give the use of windows. Another plan issue is even though home is more than 3300 there is no proper media room- loft space is designed kind of waist like many doors and closet-we don’t have a place to keep our projector-we went with this plan because pulte agent mentioned this plan have big loft for projector but after built we realized that this room is not useful for media room purpose

Overall good experience but communication with sales person at Woodland Hills is really difficult at the time of closing and we have to follow up multiple times to get the proper response. When I had issue while removing some if the big stones..i have to go through higher management to resolve it..when I reached out to sales agent she just said it’s not possible to remove without any proper explanation. I feel like once you sign the contract..they don’t care much about it. They should look after their existing customers as well when we have issues to follow up.

I checked out all available units on multiple occasions and was able conclude with incentive. I am happy to get what i want for my budget. I was guided in right direction to make correct decision. Also, i got support in moving into the home which was very very helpful. Overall, i’m happy and its great