Pulte Homes Reviews

So far I enjoy my new home. Thank you team you was all wonderful.

Overall very nice experience. The only reason 4 stars and not 5 is because of lack of flexibility in many things customer wants like changing closing dates, or configurations(adding sun room after selections were made), using concrete over asphalt or taking inputs on not putting sod close to winter instead comeback and do it next spring etc. during building process. I understand there are tight guidelines for various reasons but allowing leeway to customers makes the experience elastic to the customer and they feel they also have some control on the process. The other reason is initially the lots were put in a bidding war before it was awarded. I understand the market conditions and your company trying to make the most of it but the experience was not a pleasant one from a customer standpoint since there was anxiety, lack of transparency etc. Other than that, the staff was professional, friendly and tried their best to get around advice processes. I’m satisfied but if the above considerations are taken, it will truly become from nice to b a great experience. Thanks. ... More

We purchased a Divosta move in ready home in Nov 2024. The sales team was very informative and professional throughout the process. They helped us find a home of our dreams and walked us through from contract to closing. Thank you Yvo and Lisa!

From the Pulte sales models...to our salesman...our home buying experience has been great! We love our new home! We did have a few minor items that needed attention--AND? Pulte and their crew were quickly responsive! Our house is very well built and energy efficient! We like the neighborhood and the view of the Sandia Mountains.

From start to finish Glen and Chuck help and guided us in the success of our new home. The mortgage and financial teams were easy to work with and very informative on what was needed for the acquiring of our dream home. Even after being here for over a month glen and chuck still say hello and make sure that we are not having any issues.

Very impressed by my construction manager and mortgage consultant

Everyone from sales to customer support have been great!

The purchase process was smooth. The time it took to build was quicker than we expected. The team kept us informed of the progress and made it easy to stay up to date.

As first time homebuyers, my fiance and I were incredibly impressed with the care and customer service given by our builder Bobby and sales rep Stephanie. We couldn’t be happier with our new home and wouldn’t have wanted to work with anyone else!

Going into the purchase of my new home I was excited and enthusiastic. Pulte had such a good reputation, however, that soon changed! They did NOT live up to their reputation in any area! No one paid any attention to the workmanship the sub contractors were doing resulting in sloppy, shoddy workmanship. It seems like the Pulte model is “throw it together and if the buyer complains - fix it - and fix it as cheaply as it can be done. I used Pulte Mortgage and definitely do not recommend them to future buyers. I used Pulte Title, PGP Title, and still have not received a copy of the fully executed documents or the certified survey I was charged for, even though I have asked for it several times and left messages. I called the survey company and was told they gave 6 certified copies to the title company to give me. The last message I received from the sales agent said the survey company was mailing them to me directly. That was 2 weeks ago - still nothing. No one from the title company calls back or responds. They were disorganized and not responsive. Extremely disappointed and cannot stress enough “BUYER BEWARE!” . ... More

Overall it’s a good experience. All staffs were nice and efficient in the entire process. Except one thing that made us feel very unpleasant. Our home includes an upgrade that’s worth about $100k. All upgraded items were listed with their prices. One of the item was a kitchenAid fridge and its highest price I could found on internet is about $2700 before tax but they charge me $4200! I meant if you wanna take money out of my pocket, you should have allocate the profit to something I can’t get its price easily on the internet. Charging me $4200 for a fridge which is worth $3000 at most makes me feel like I’m a fool! Now it makes me wonder how much the upgrade is really worth. ... More

It was excited yet worrisome for being first time home buyer. However, the sale rep and the construction manager are following the whole process to be smooth and have perfect results. I would be forever thankful to them as they answered all the questions that we could come up anytime. I would recommend Pulte for great professionalism and care.

While I like the home overall, the quality that Pulte keeps telling you about does not exist. Over 30 days post close and our punch list still has not been addressed. The end product is not satisfactory and we still have multiple issues with the home. The bandaids are already falling off. The cabinets are cheap. The only upgrades I would recommend are foundational with extended rooms otherwise I would recommend minimal upgrades and do it yourself post close. When it comes to the punch list, they simply remove the tape and not fix the original issue that was taped. And when they actually fix the issue, they create more. Our driveway is already cracking after bringing repaired twice. The interior paint job is like a 3rd grader did the painting. Nice home but terrible quality. Just prepare yourself for an end product that is nice but lacks the “Pulte Quality,” or maybe this is what Pulte considers quality? ... More

This was our first new build home.

We are happy with pulte home

Brandon, the sales rep was not the best to work with. Information was left out, which led to issues during the building process and the close. Other than that, experience was good. The design center was a cool experience, didn't have everything we wanted with their options, but it worked out well and happy with the home.

So Pulte left me hangign when Sunpower went bankrupt. I paid for the system. During Sunpower bankruptcy, Pulte advised Solaria is taking over the solar systems asset dibision and all the terms and vonditions stays the same. It turned out that was not true. I've been trying to the system connected for a while now and get tossed from one department to the other. This was not what I signed up for and I told the sales rep with this whole Sunpower bankruptcy, Pulte is going to leave their chstomers to bear the cost. Exactly what I predicted is what is happening. I think if ad customer we are not able to get the silar system activated, Pulte should refund the cost for the system. Also, the power outlet in the bathroom does not work. The flooring in the kitchen seem not prpperly installed. The wood seems to be coming off. ... More

From start to finish, the team was incredibly professional and responsive. I was kept informed every step of the way, which made the entire process smooth and stress-free. They were not only helpful and courteous but also made sure to maintain clear communication with the homeowner throughout. I truly appreciated their dedication and attention to detail.

I love my home I think it’s very beautiful. Minor and some major concerns after only a few months living here. Construction was fast; however with speed they lacked attention to DETAIL. Half my electrical outlets throughout the house don’t work. Finding trash in the walls and outlets. Prepare to not have grass on closing date!

a great home for the price

Bad material and bad construction technique.

Too many quality issues with appliances(range, microwave) not working and needed replacement. Lot of painting tapes not cleared and needed to pinpoint.Electrical issues with lighting and plugs.

We purchased a "spec home" so we did not have any input as to colors, design, etc. However, the home has a lot of upgrades we are enjoying. Would like to see a wall built up more between the houses so as not to look into someone else's bathroom window-for more privacy.

Questionable work by contractors. Poor drywall work, crooked walls, nail pops in ceiling, uneven flooring, lumps in carpet, caulking separating from counter, dings in cabinets.

The sales team is awesome and would work with you in getting the house bought for you. They were patient and very coachable. Once we bought the house, we ran into multiple issues when we first moved in. Chipped upgraded cabinets, circuit issues, laundry power plug, oven shutting down, new dishwasher flooded, window drafts, and a couple others. Robert the manager was constantly trying to get things fixed with a lot of delays with multiple vendors. It did leave us a sour taste at the beginning when we first moved in. When en things finally slowly got fixed, we were able to get started. So we think that the builders have done a sloppy job with the house. Pulte is a good company but watch out for the house builders and to make sure they did the job correctly. ... More