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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Very good

  • Claude T.
  • Verified HomeBuyer
  • February 19, 2025
  • Davenport, FL

It was a very good experience. Gabriel and Rodrigo who work for pulte are excellent

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Great buying experience

  • Daniel S.
  • Verified HomeBuyer
  • February 19, 2025
  • Estero, FL

Everything was great. Had a nice experience from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Please to work with

  • Jeremiah C.
  • Verified HomeBuyer
  • February 19, 2025
  • Bonita Springs, FL

Leroy our construction manager made this experience amazing he is responsive and very kind person pleasure to work with

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Poor quality with pulte

  • Santhosh I.
  • Verified HomeBuyer
  • February 19, 2025
  • Fisherville, KY

My experience is not satisfactory with pulte, regretting now that i should gone with other builder. Very poor quality house ,didn’t do house quality check properly before closing, made me to hurry in closing rather than concentrating on fixing issues in home . Pulte should concentrate on their quality of building to give trust and confidence to customers rather than concentrating in making goals in number of homes closed in an year.

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience but appreciate you bringing these matters to our attention so that we can share them with our local leadership team. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Quality, esthetically beautiful and great value

  • Antonietta C.
  • Verified HomeBuyer
  • February 19, 2025
  • Estero, FL

All my upgrades were better than expected with so many features in the home standard, the few upgrades enhanced the home's value making it comparable to much higher priced homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new home

  • Denise H.
  • Verified HomeBuyer
  • February 19, 2025
  • Bonita Springs, FL

Our sales guy, Steven was awesome, as was our design consultant, Laura. After move in, our punch list is very short. Pulte homes are fantastic.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall as expected

  • John R.
  • Verified HomeBuyer
  • February 18, 2025
  • Plainfield, IL

Experience is what I expected. Pulte associates were very nice. Contractors with big builders can be very hit or miss. Carpenters, plumbers, tile workers, and others did a great job. The painters/drywall workers did a poor job. Drywall seams are clearly visible, paint missing in plenty of spots, and overall messy work.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Travis

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2025
  • Aurora, CO

We love our home, this is the second home we bought from Pulte Mortgage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ling

  • Yan Q.
  • Verified HomeBuyer
  • February 18, 2025
  • Las Vegas, NV

I love my new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales and Construction

  • Avichal J.
  • Verified HomeBuyer
  • February 18, 2025
  • Phoenix, AZ

When we purchased we made it very clear to Sales contact that we can't move before Feb 25 and for sure in 2024. Sales contact was very confident that house won't be complete in 2024 and it takes 8-12 months . We have written communication also Pulte pushed us to close in Dec 2024 citing binding contract . However , to close in Dec Pulte even didn't install the water meter And it took almost 20 days after closing to get Water connection and trash services started . It was highly inconvenient. pulte installed different colored appliances and not ready to address it. I n addition ...

Pulte Homes responded:
We are so sorry to hear that you had this experience. We appreciate you bringing these matters to our attention so that we can share them with our local leadership team. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience

  • Nelson E.
  • Verified HomeBuyer
  • February 18, 2025
  • Lake Elsinore, CA

Happy with my new home , justin is very helpful, answer all the questions that we have and one phone call away.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No proper insulation

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2025
  • Plainfield, IL

Cold air is flowing into the room, no proper insulation. Even after repeating request issue is not addressed for months.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Concerned about serious issues

  • Michael G.
  • Verified HomeBuyer
  • February 18, 2025
  • Bradenton, FL

We are five time new home buyers and are used to working through warranty on minor items, but we were never expecting to 1) have major issues with our electrical, HVAC, and garage slab, and 2) still have these issues unresolved after months of support.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Immense Disappointment

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2025
  • Saint Paul, MN

Workmanship is poor, at best. Windows were different measurements resulting in blinds not fitting, Finish work from flooring to sanding and painting is substandard for new home expectations. Loan consultant would not return my calls AND emails. It had been a terrible experience and wish there was a lemon law for new home purchases. The home will be on the market as soon as the rest of the developers is closer to completion. Buyer beware.

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your home's workmanship. We appreciate you bringing these matters to our attention so that we can share them with our local leadership team. Please email us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Home was already built

  • Kathleen J.
  • Verified HomeBuyer
  • February 18, 2025
  • Peoria, AZ

Easy and professional, Appears to be High quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dattatri

  • Dattatri S.
  • Verified HomeBuyer
  • February 18, 2025
  • Marysville, OH

Post closure issues needs to be addressed quickly. Visiting vendor should be very polite with the home owners ( I have had a bad experience with the NWR electrician at AMS)

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Our construction manager

  • Leland J.
  • Verified HomeBuyer
  • February 18, 2025
  • Las Vegas, NV

Our construction manager was very responsive and engaging. The process was seamless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Had to file ROC complaint

  • Farhood S.
  • Verified HomeBuyer
  • February 18, 2025
  • Peoria, AZ

Poor workmanship, finishes were poor and currently having flooring issues and filed ROC Complaint. Our construction manager was great but the overall experience was poor with the quality of the build and the accountability by Pulte as the contractor

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 5

Ete and Chris are awesome!!!!

  • Monty P.
  • Verified HomeBuyer
  • February 18, 2025
  • Aurora, CO

Pulte Mortgage is incompetent and very inefficient!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Project manager

  • David N.
  • Verified HomeBuyer
  • February 18, 2025
  • Tucson, AZ

Chris was super responsive during punch list and final walk. He was professional and did a fantastic job.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We love our new home!!!

  • Stephen N.
  • Verified HomeBuyer
  • February 18, 2025
  • Myrtle Beach, SC

We have had a great experience with Pulte Homes!! During the building process, any minor issues were caught by our Construction Managers, Blake and Anthony before we even noticed. Their teams did a great job during each stage of the construction process. It was an exciting process for us. It was a big move for us. Closing was easy and went smoothly. Our new home is AWESOME!! We love the neighborhood. We are very happy that we made the decision to build here with Pulte! Thank you Tom, Maureen, Blake and Anthony and the rest of the Pulte Team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thomas

  • Thomas M.
  • Verified HomeBuyer
  • February 18, 2025
  • Riverside, CA

Pulte build quality homes. My self and my family are very happy with the house we have . Thank you pulte .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very satisfied with the experience and quality

  • Koyya R.
  • Verified HomeBuyer
  • February 18, 2025
  • Celina, TX

Very satisfied with the experience with Pulte. Everything was very transparent and well informed. Chris part of sales team was very co-operative and informed us on all important updates on timely manner. Construction manager (Alejandra) made sure house is built with highest standards. Thank you both for seemless experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nipaben- highlanwoods Elgin

  • Nipaben P.
  • Verified HomeBuyer
  • February 18, 2025
  • Elgin, IL

Sales and contractor as well as design studio is not sync in between. So lot of communication gap. Material used for build this home is not as expected, lot of material things are not finished in our home. No proper finishing of base board paint grout and door handles. Our first floor is totally vibrating a lot when walking slowly. Our floor is EVP still we fill when we walk it is not properly installed.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 2

Poor workmanship. Poor quality. Injury.

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2025
  • Westfield, IN

Zero stars. 1) My wife's foot was injured due to Pulte's poor workmanship and intentional neglect of a known safety hazard. They still deny it now. 2) They laid down straw and seed despite knowing that temperatures would drop below 32F, completely ignoring common sense. 3) There is water leakage and a strange cracking sound behind the wall, which Pulte insists is normal. 4) I have tons of other issues I could go on and on about.

Pulte Homes responded:
We are so sorry to hear about your experience and we would like to learn more about this situation. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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