Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Great house.
- Joseph Z.
- Verified HomeBuyer
- June 06, 2026
- Rogers, MN
Great experience with Pulte. I would buy again from them.
Pulte Homes responded:
Thank you for sharing with us. We're thrilled to hear that you had a great experience and are enjoying your new home! We appreciate your kind words. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible customer service
- Sivaraman G.
- Verified HomeBuyer
- June 03, 2026
- Peoria, AZ
Getting any issue fixed from Pulte is a nightmare and the customer service is very poor, They don't have required knowledge to understand the issues and they don't resolve most of the problems during the warranty period without arguments and multiple follow ups...
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and understand your frustration. We would appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
A horrible experience
- Christopher H.
- Verified HomeBuyer
- June 03, 2026
- Zephyrhills, FL
Bad overall experience never again very sad.
Pulte Homes responded:
We're truly sorry to hear that you did not have a good experience with us and would appreciate the opportunity to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^KH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Aaron is what changed our mind!
- Dezire M.
- Verified HomeBuyer
- June 02, 2026
- Richmond Hill, GA
Sherita and Aaron - worked hard, answered all questions, followed up always, didn’t promise things that could not be done!!!!
Pulte Homes responded:
Thank you for sharing with us. We're thrilled to hear that you had a positive experience due to Sherita and Aaron's efforts! It's wonderful to know they were both responsive and helpful throughout your process. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mid
- Kathleen O.
- Verified HomeBuyer
- June 01, 2026
- Tucson, AZ
Lots of things on the punchlist not taken care of.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you have unaddressed concerns within your home. We'd appreciate the opportunity to learn more about them and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
good
- Neel S.
- Verified HomeBuyer
- May 31, 2026
- Carol Stream, IL
Driveway is not done properly, With city cement line (road), Shorted by 1.5Feet on side way end of Driveway. Provided photos, and showed to site management. Site manager agree to fix it. water leaks on back of home water outlet, when water is turn on. Guest room closet door fell a part, door not adusted properly. Video door bell NOT mount properly, Cannot adjust for angel to see who is at the front door. Hopefully these issue resolve in timely manner
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear about the concerns within your home and would like to escalate these to leadership for further review. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lies
- Jorge R.
- Verified HomeBuyer
- May 30, 2026
- Columbia, TN
Do not trust these people. The sales team lies. The building manager lies. All people lie and they communicate horribly. I hope this is shared.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience with our team and would appreciate the opportunity to learn more. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Where are they now
- Ann Marie M.
- Verified HomeBuyer
- May 29, 2026
- Venice, FL
Now that I own it seems as if the ones promising to be there are not willing to help now that the issues are coming out.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear about your experience since moving in. We would appreciate the opportunity to learn more about your concerns and help, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Cattail Run Review is the best
- Zachary E.
- Verified HomeBuyer
- May 28, 2026
- Leesburg, VA
Great experience everyone was helpful and is responsive to questions above the home
Pulte Homes responded:
Thank you for sharing your experience. We're thrilled to hear that you had a great experience with our team! It's wonderful to know that our team was helpful and responsive to your questions throughout the process. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
TH
- Todd B.
- Verified HomeBuyer
- May 28, 2026
- Riverview, FL
We purchased a new home, had a home inspection completed and closed on the home. Shortly after moving in I was hanging some signage above the kitchen cabinet directly above the stovetop when I looked down into the hood vent and noticed that the vent ducting was missing and not connected to the outside. I also had a gutter company install new gutters on the front and back of the house. While they were installing the front and back gutters, they were tying them in to the Pulte- provided side gutters. They informed me that the side gutters were not hung properly so they took the time to ...
Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about the concerns you discovered after moving in. We would like to make leadership aware of this, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Build your own home
- Beverly M.
- Verified HomeBuyer
- May 28, 2026
- Lexington, SC
We have felt like we have built this home ourselves. There have been a lot of things to put right and make it how we expected it to look. Having to contact customer care and builders to get things done and waiting in for people who don't show up on time or even at all ! The customer care team are very good but have said no to things that we had to take higher in order to have fixed. We love our new home but it has been a work in progress after moving in nearly three months ago.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear you love your new home, but we’re sorry to hear about the frustrations you encountered after move-in. If there's anything we can do to help better your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 4
First time homeowner!!!
- Destiny B.
- Verified HomeBuyer
- May 28, 2026
- Blythewood, SC
I had an amazing experience building my home with Pulte Homes. I want to give a special thank you to Jackson for bringing my vision to life and for all the care, detail, and effort he put into my home throughout the process. It truly shows in the final result, and I couldn’t be happier with how everything turned out. I also want to recognize Patrick for doing an excellent job stepping in while Jackson was on paternity leave. He made sure everything stayed on track and handled all the final details so beautifully. The transition was seamless, and I really appreciated his professionalism, ...
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Jackson helped bring your vision to life and that his dedication, attention to detail, and care made such a positive impact on your homebuilding journey! We’re also glad to hear Patrick provided a seamless transition and kept everything on track while Jackson was away. We truly appreciate your kind words and hope you enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of responsiveness to issues, low quality of workmanship
- Anonymous
- Verified HomeBuyer
- May 27, 2026
- Leesburg, VA
Most problems caused by lack of communications. In most situations if they had responded on time or if they had paid attention to our concerns, many problems would have been prevented. Hasty construction: installing sods in the yard without leveling & treating the soil, leaving garage in an unfinished & incomplete stage, installing interior doors unadjusted with large openings around them, not removing the accidental paint stains during construction, etc. The value you received is not consistent with the high price paid.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're truly sorry to hear that you are unhappy with the quality of your home and the lack of response on our end. We would like to escalate your concerns for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Eddie
- Eddie N.
- Verified HomeBuyer
- May 27, 2026
- Baytown, TX
Can’t trust the sale man
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that you r experience left you feeling this way. If there's anything additional you would like to share about your experience, please feel free to reach out to us at customersupport@pultegroup.com. ^KH
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 3
Bonita del sol
- Eric C.
- Verified HomeBuyer
- May 27, 2026
- BONITA SPRINGS, FL
Was a good buying experience
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive experience with our team! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Marcela C.
- Verified HomeBuyer
- May 27, 2026
- Clermont, FL
Matthew was all great during and after construction. Finishes of cabinets are bad. I still have a big problem regarding their height. And I can’t find a company that matches the same finish to add on. Sales manager Bradley was incredibly rude and mean. He twisted around the problem as his own convenience. How do you expect to buy a home and not be able to add the same Leviton switches? Landscape was poor
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear Matthew provided great support both during and after construction. We’re sorry to hear about your concerns regarding cabinetry and the landscaping, and we appreciate you bringing these matters to our attention. Your feedback is valuable as we continue working to improve the homeowner experience. ^KH
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 1
Townhouse in Cordelia
- Jennifer D.
- Verified HomeBuyer
- May 27, 2026
- Lakeville, MN
The overall process was great! Chyelle was amazing and kept in touch all throughout the process. My only complaint is that the "construction clean" needed to be better. The windows were dirty and the floors could've used a good scrub from all the people that walked through the unit while it was for sale.
Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear Chyelle provided such great communication and support throughout your homebuying journey! We also appreciate your feedback regarding the final construction clean and will share your comments with the appropriate team as we continue working to improve the move-in experience. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Nice homes in a nice convenient location within Saratoga
- Anonymous
- Verified HomeBuyer
- May 27, 2026
- Saratoga, CA
It's difficult to find quality new builds within Santa Clara County these days. Pulte has done a nice job in securing a location in the middle of a desirable residential area. They have maximized space by building three level units and provide energy and water efficiencies we left behind in our last SFH in the area. The other nice thing is the garages are large enough for two cars to fit comfortably. These Pulte homes fit our empty nesters lifestyle and would also fit families with a newborn. We've had Pulte come back and address some quality issues like a crack in the shower pan, misc ...
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear your new home has been a great fit for your lifestyle and that you’ve appreciated the thoughtful layouts, energy efficiencies, and overall community location! We also appreciate your feedback regarding the items that needed attention after move-in, and we’re happy to hear our team was able to address those concerns quickly and effectively. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Kathy
- Kathy M.
- Verified HomeBuyer
- May 27, 2026
- Bluffton, SC
Everything went smooth and love the new home
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a smooth process and are loving your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience
- Maria L.
- Verified HomeBuyer
- May 27, 2026
- Durham, NC
It was a good experience working with Pulte. The few things are noticing some information shared that was not factual. Also make sure your project manager writes down EVERYTHING you talk about being an issue or needing fixed. It would be easy for them to say there was no record of previous conversation on the issue and try to hand it off as an after purchase issue.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you had a good overall experience with our team! If there's any concerns within your home, we'd like to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
Great
- Ramesh K.
- Verified HomeBuyer
- May 27, 2026
- Greensboro, NC
Great home buying experience at affordable rate. Appreciate the effort from the on-site manager, Jon and Tiffany. Very helpful.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a great homebuying experience with our team! Congratulations, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Pulte home purchase experience
- Kenneth J.
- Verified HomeBuyer
- May 27, 2026
- Apollo Beach, FL
We have been very satisfied with the quality and workmanship of our new Pulte home
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive homebuying experience! It's wonderful to know that you are satisfied with the quality and workmanship of your new home. We wish you many happy years ahead in your home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Manager
- Karilyn G.
- Verified HomeBuyer
- May 27, 2026
- Saint Cloud, FL
I had a vey nice experience with the construction manager. She kept me posted with every detail and update with the construction progress.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive experience with your construction manager and that she kept you informed throughout! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Zac, Shawn, Tracy and Dave helped make the purchase of our home so easy. They went above and beyond to make us happy with the new home purchase. Kudos to all of them for their help and kindness.
- Donald M.
- Verified HomeBuyer
- May 27, 2026
- North Port, FL
The entire process was easy and all of the Pulte people helped us and walked us thru the process. Thanks to all!
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that our team helped make your experience such a great one! We appreciate your kind words and hope you enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I enjoy my home
- Wanda B.
- Verified HomeBuyer
- May 27, 2026
- Marion, TX
I was taken back with all the things needed to get repaired or modified after closing . The good news is ALL of my concerns and issues got resolved the same day. So no complaints. I will recommend folks to your platform because my assigned Foreman did address and he immediately resolved my demands / issues. Lol, I know I got on his last nerves; but at the end of the day. He and his team took great care of me.
Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about the concerns you experienced since moving in but are so glad to know that they were quickly resolved! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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