Pulte Homes Reviews

The layout worked well for our family and allows for both adults to have their own offices.

During the final walkthrough, I reported several issues, including dirt marks on windows, marks on the walls, and the need for repainting. However, most of these issues remain unaddressed after closing. It has been very difficult to communicate these concerns with support again.

Really impressed with our entire experience. Tyler was a great communicator throughout our purchasing process, and was very responsive. That continued at move-in. Walt is very knowledgeable about the Pulte home build process and any questions or concerns he has been prompt to address. We didn’t expect the follow through we have received, but it has really eased our minds and solidified that we chose a great builder and a quality home!

We have been living in our house for over two months now and it is still under construction fixing things that should have been done the week of closing. Quality of trades are poor, tape removed from our walkthrough without being touched.

Pulte made the buying process quick and simple.

The design is good, quality is good, service is good! Overall is good!

Ashley showed as everything of the models, the floor plans and was very patient with out questions. She answered in a timely manner. She helped us with details about the home. Kyle was the building manager. Same high level of attention. Answered questions. Advised us on things. We had 2 inspections, pre and post drywall. Only minor issues were found that were corrected promptly. The design center was lovely and the people there helpful. There was no push to sell to us or rushing us through the process. We are very pleased with the whole experience.

Aaron and his crew went above and beyond completing the home to our picky satisfaction! I would love to work with Aaron and his crew again in the future!

Pulte has an amazing team members. From the beginning, they guide and help me through the whole process. They made it so easy. Kudos to Rachel, Jaffe, and Clay. They are amazing.

This unfortunately has been the worst home purchasing experience. From the beginning to the end. I have purchased several new build homes and by far this has been the worst experience. The one highlight was the project manager Armando. He made the walk-through enjoyable. When purchasing a new home, the experience should be memorable and exciting. This was the opposite. From the sales agent to the mortgage personnel. The worst service I've ever experience. I'm still having issues and concerns about the home and things not working properly and the response is so slow. If I had the opportunity to do this over, I would purchase from another builder. ... More

Buying experience was smooth. Throughout the process there was some conflicting information given about a few issues found with the tile flooring, but eventually it was corrected. Since moving in, found additional Issues that need to be fixed and corrected. Emailed the superintendent over a month ago and never received a response. Additionally, I’m not happy with the quality of the work of the flooring. The tiles are not all level, creating a sense of unevenness all throughout the home. It’s subtle, but noticeable when walking around the home without shoes on. Was also an issue when we had an appliance repair technician come to the home to adjust the doors on the refrigerator and was unable to perfectly align the doors due to a slope and unevenness in the tiles under the feet of the refrigerator. Also notice some areas in the carpeted rooms as well. ... More

The layout and options available in the houses are great. However, I do wish Pulte would offer more customization on certain things, such as HVAC choices, shelving in closets, allowing multiple interior paint choices, and just interior design choices in general. We have a lot of small issues in the house and a couple of bigger issues, but Pulte has so far worked with us on a lot of them. Something that’s rather frustrating is that you have to really stay on them to get things done. Sometimes they’ll push back but if you’re persistent then they will work with you. Lastly, the quality of some the work they do is sub-standard, especially trim work. Some of the trim has gaps in it, is uneven, and a lot of it has gashes or scratches. Pulte says they will address this at the one year mark, so I cannot give them a complete review until then. Overall, I would recommend for someone who wants a quick build and is looking for something budget friendly. ... More

How did you feel about the entire process, from initial purchase to final move-in? How would you describe the quality and value of your new home? We had a great experience with the builder’s team. They did what they promised and always responded in a timely fashion. Having purchased a couple of new homes in our lifetime, we knew that the final result is always dependent upon the subcontractors used and how well their work was supervised and inspected. The construction manager for this development was always on top of things. The result was that we had basically nothing to complain about. Based upon our previous experience with builders, we knew what to expect and our expectations were met and exceeded. We felt good about the entire process from initial purchase to final move-in. We were able to purchase a waterfront home with great views at a fair price. The quality and value of the home is good and we were presented with a home with great features such as heat pump HVAC & hot water systems, network pre-wiring, and solar panel system. The downside of the solar system was that it was purchased from SunPower who declared bankruptcy before the home was completed. We are struggling to get the system activated and because the system was technically purchased from a third party although it was part of the purchase contract, Pulte is not getting involved. ... More

Everyone was professional and friendly. Big shout out to Tiffany!

Happy to see the quality of the construction and as per the initial design discussed. The construction manager was great and walked through in detail. Working with the Mortgage was also a good experience and easier process to closing. There should be lights installed in every room which makes things easier and don't have to go with contractors to install.

This was our first home buying experience and everyone on the Pulte team made this experience feel easy and made us feel well informed.

I had a great experience buying a home with Pulte Homes. The sales rep, Bridgitte, is excellent and has helped me with questions and issues. She gives good advice on what to do.

I am beyond pleased with my experience buying a new home, and a big part of that is due to the incredible construction team that helped bring the dream to life. From the initial planning stages to the final walkthrough, the team was professional, communicative, and dedicated to ensuring everything was done to perfection. Throughout the building process, I was kept informed with regular updates and progress reports, which made me feel confident and involved every step of the way. Any questions I had were answered promptly, and the team took the time to explain every detail of the build, from materials to timelines. The craftsmanship exceeded my expectations. Every room, every corner, and every finishing touch was done with such attention to detail — it truly feels like a custom home. I was impressed by how quickly they addressed any minor issues and made sure everything was up to code before moving forward. The construction team’s lead by Tyler commitment to quality and customer satisfaction made this experience stress-free and enjoyable. Now that I’m settled into my new home, I couldn’t be happier with the results. I highly recommend this team to anyone looking to purchase a newly built home — they truly go above and beyond to create a space you’ll love! ... More

Pulte has no concern to address even serious issues raised by the customer. Namesake national builder.

Everything about our process was smooth. Communication was excellent which was key for us as we were out of state. It's a beautiful home and any follow up we need has been answered quickly.

The sales associate with Pultle homes was excellent to work with. Thank you for all of the help in purchasing the home.

Sales - Kristine was really helpful with our questions/concerns. This helped us pick the right options and come to the point of putting the initial deposit down which triggers the start of construction. Builder - Joe was also really helpful and build our house in timely manner answering all the questions we had. Closing experience - We opted with Pulte Mortgage and Derek was also great at guiding us and getting us best rates. Can be done better: 1. Co-ordinating with various parties including Pulte builders, mortgage, escrow to make sure I have everything needed for closing. The onus was on us and we kept getting email updates anytime there were changes made behind the scene. We then had to follow up to understand what changed and what are our obligations. 2. Quality: The quality of material is decent. The wall paint chips off so easily compared to previous places I've rented. I'd have expected a new house built to have a better quality than the places we usually rent. ... More

Excellent experience through the buying and after purchase. Communication about loan status could have been more frequent.

Pulte Mortgage could’ve been more transparent in getting best rate instead of waiting until the last minute leaving no room to lock the rate. Project Manager, Justin was awesome. He kept to his word and made sure we were comfortable with the quality. He continued to answer calls after closing.

Very easy process, exactly what I needed.