Pulte Homes Reviews

To much going back and forth the quality does not match the price.

Everyone we worked with during the process was outstanding and helped us so much!

Overall was a good experience, only missing example of the front door paint

For now everything look good

The Pulte Team of Danielle, Eddie, Dylan, and Jeanette have made this experience very smooth. Biting at Eagle Run was a great decision and the house is perfect, today!

the experience was great. Each person involved in the process was friendly and professional and listened to all of my questions and concerns

Sales office staff & builder are very helpful. Five Stars ! As for overall process, I don't feel safe in my new without a functioning Ring doorbell or fence for my dog which is a long process & waiting time. The company has not activated the Ring after several calls & 40+ days

My new Pulte home is perfect. I love the floor plan. The project manager was very diligent with progress updates as my home was being built.

My construction manager, Donato was wonderful to work with.- he thoroughly explained everything to me and made sure the subs completed everything to his high standards - he oversaw this like it was his own, which I much appreciated - even came and took pictures several times to send them to me as I was not able to see the building process as we commute from Ohio - A Plus Donato !

The sales agent Tracey is amazing. James the construction manager is on top of everything and very attentive to your needs and any issues. It was a very pleasant experience working closely with them both.

Overall was pretty easy process. I paid cash so i didn't deal with there mortgage company. Everything eas completed on time with no delays. I purchased everything base with no upgrades. Materials are sub par but I was getting it gutted anyways. My personal upgrades cost about the same but were far superior.

The overall experience with Pulte and the construction manager was great, The CM was really detail-oriented, and was always on top of every small detail

Need more over sight when being built. Can tell they were rushed.

Good experience overall and Nick was great with my walk through and rectified a few last items

Highly responsive. Great customer service attitude. Friendly, and of course knows his stuff.

So people that works for pulte homes care and some people just going to that type of person.

Communication is always great. Any issue that popped up, Zack was all over it.

I recently purchased a new home in Arbor Oaks. Overall I am very happy with the home. I do think the quality of the workman ship could improve. Even after inspecting the home before we closed and having a lot of cosmetic issue's fixes we are still finding a lot more that need to be fixed. Most of what we are finding is just sloppy work. Pulte is very responsible to getting items fixed but if they were to do a better quality job to start there would not be a need to come back to make these repairs.

From the initial appointment to closing and beyond Pulte has been amazing. We are very happy we went with Pulte!

I love everything about my new home and the service from everyone.

Within the first month of living in the home a pipe burst and leaked to the first floor and damaged new furniture

We wouldnt recd Pulte as a builder. Numerous things had to be redone before move in due to shoddy workmanship first time or two. Wrong replacement door sent 2x. Still waiting on replacement. Pulte-provided refrig missing shelf we've ssked for 5x. Poor floor plan wastes a lot of space ( have the architects ever lived in a house?). Very short time alotted to make decisions with little recourse to modify unless Pulte needed to change. MAJOR months long hoopla to get ADA shower grab bars approved (even though we were paying). Millions of Americans from disabled vets to folks with knee and hip injuries need grab bars. Get into the 20th century Pulte (yes 20th C). Floors very dirty for "move in ready" and construction mgr could hardly compel cleaners to return. Sales office response was to one-up us on how filty their own Pulte home was for move in. Why would sales person brag about Pulte inability to turn over clean home at closing? We're the 3rd home we know that had to have garage door repaied within week of move in. Yes, they did respind quickly. Overall would not recd Pulte as builder. We will say eventually our construction mgr worked hard to get things right for us once he knew we would not stop advocating for ourselves. And wait until the rains, alot of the subdivision is not properly graded for runoff. Does Pulte know about civil engineers who specialize in drainage? We only bought here in Broadmoor Heights to be close to several family members already here. Perhaps we've been ruined by working with and buying from better builders over our 45 years of home ownership. ... More

I would highly recommend not to buy with Pulte homes They use cheap quality materials and worst behavioral construction team. Once you close the home then you will be screwed up. Don’t trust sales and construction team words at any stage until you satisfy DON’T close the home.

I truly had a positive experience with Pulte Builders throughout the entire process, until the last day of the closing, which went through very quickly without any issues. They were very attentive, helpful, and always available to help. My family and I are thrilled with our new and pleased with Pulte builders.

Upon moving in, we had outlets without power. Within one month after moving in, the air conditioner stopped working and needed parts replaced. The online service portal where service requests are made has a slow response time so I just ended up calling customer care to escalate these repairs. The customer care personnel is pleasant and helpful.