Pulte Homes Reviews

Great home at a great price. Builders are fantastic

This was our first home building/buying experience. The sales, design, construction annd financing teams were all incredibly professional and made the experience seamless. I could not thank them enough for how great the experience was for us. I would HIGHLY recommend Pulte in the Charlotte area to anyone looking to build a home.

Super easy home buying experience.

Great staff and one that can improve will be the mortgage information

Quality of the home has been great and every Pulte employee has exceeded our expectations!

Great new home buying experience

Jenny is the best! She was extremely reliable, trustworthy and great at communicating with us. If you needed anything, Jenny stepped up and got it done!

Up front, professional but friendly, every question or issue was handled usually same day. I can't say enough how much I love my home! Having a construction manager in contact with me every week with pictures of the progress was a delight for me. I highly recommend Pulte Homes.

The salesman was very helpful and informative. The home had cement siding standard vs. vinyl. This spoke quality to us. The field manager is knowledgeable, has been accessible and cares.

My wife and I are first time homeowners. Understandably, we were very nervous about the purchase and the new construction process. Jose, Jason and Luke went above and beyond to ensure that we were informed every step of the way. Most importantly, they made us feel comfortable with out decision. I would highly recommend engaging either or all of them in your own home purchase!

Our project manager and sales representatives were professional and very responsive. We got honest timeline expectations. After we moved in any problems we had were dealt with quickly and completed expertly.

Dan and his team are amazing. He is responsive, approachable and knowledgeable. I learned so much from him being so in depth. We are very pleased to have them as our team.

Everyone at Pulte made my first time buying a home a great experience. They were all helpful and informative. From me making the bid on the house all the way till the closing day. It was a beautiful experience and everyone I worked with were very nice and patient. If I had to do it all over again, it would definitely be Pulte Homes.

From signing the purchase agreement with sales, to walk throughs and phone discussions with the field managers to post build dealings with the warranty team. Everyone has been fantastic. Kind, compassionate, timely response and professional

The builder is very attentive to detail and the floor plans are very comfortable.

I was always updated on the build and any delays and why the delays.

From the day I put a down payment (my first home) to meeting Patrick during the construction to the day I met Robert for the warranty explanation, this team was amazing. Kristina walked me through all the steps patiently. Robert did a clear concise and was extremely helpful after closing. Patrick is the best. From putting my mind at ease and helping me understand all the construction steps to the closing inspection he more than made the experience worthwhile. Thank you to Pulte for having a team so in touch with the customer and receptive to responding to all questions.

Scott is a future leader that should be invested in. His professionalism, organized communication approach and willingness to roll up his sleeves. He had to do work himself 7 days a week because staffing wasn’t available. Shannon was super responsive and we are grateful for her never seeming annoyed by us. Couple recommendations/concerns: Vagueness on timeline was incredibly frustrating. Being told we would get penalized on a mortgage rate lock in if the same company was delayed was frustrating. Why not absorb the cost of lock fees if don’t finish the job as initially projected. Also, title day there was an error that would have cost us a lot if I didn’t catch it. Doesn’t seem like the different groups within Pulte talk to each other enough. One phone call between Shannon and Bridget and it was resolved. The shower handle still hasn’t been replaced yet - we closed 6 weeks ago. Also several of the drywall walls are bowed, moreover flat paint too cheap. We had it completely repainted eggshell and semi gloss in Kitchen and Baths - should be standard. ... More

Had a great experience with the mortgage team that I had a pleasure of working with!! Customer service and care for the client was way more than I expected.

Overall experience with Pulte was great. I would recommend Pulte ti friends and families.

It was great experience of first home purchase. All the staff were good. Especially Claudia- she was helpful from beginning to this point. Steve Rudy was guiding us really well. Thank you all for worthy home.

Sales tried the best to communicate with management and builder also keeps us updated every week about the progress. The house is gorgeous.

DiVosta is a great builder. This is our second home by DiVosta. Great value for the money.

Good quality building materials and nice home design

Of the new home builders we compared, Pulte had the most flexible options to customize. Building during the pandemic caused supply chain issues for everyone, but we felt that Pulte worked hard to stay on schedule and make reasonable tradeoffs. They also managed their trade subcontractors well. The model office staff were absolutely amazing as a primary point of contact.