Pulte Homes Reviews

Love the home. Very high quality. Price reasonable for the times.

Dennis, the sale person did not do good job. Although, I have requested the closing date to be before the September 15th. I communicated with him via email, text but the closing date was set as 9/18. I was very unhappy how Dennis and his boss(Susie) handled the issue.

En realidad tengo muy poco que me mudé, pero el par de veces q he ido a la oficina me han atendido bien y resuelto mis dudas satisfactoriamente, hasta ahora no he hecho algún tipo de tickets para resolver algo, espero el día q necesite tenga una respuesta rápida, me encanta el lugar, se ve limpio, bonito y mucha tranquilidad, gracias

Fit and finish poor would be a dream house if fit and finish had of been half decent

Our home buying experience with Pulte was overall very positive. They have always been very courteous and responsive to all of our needs, even after we moved into our new home. The quality of our home is, generally, very good. There have been minor imperfections but those have been taken care of or will be taken care of in the near-future. That said, in our opinion the quality of some of the fittings and fixtures leave much to be desired. From electrical fittings to locks and bathroom fittings, the quality is not a good value for money paid (even after all upgrades). We are having to change several of these fittings to our own choices, as a result. Also, there is very little space between adjacent houses - obviously an attempt to squeeze in more profit by selling more houses in the available space. The conclusion is that the personal side of things dealing with Pulte Homes people is excellent but the value one gets for money is not quite as good. ... More

I moved in my dream house 2months ago Everything went smoothly from beginning to end Working with Howard from sales office was first step And construction manager Justin and Rick was very professionally helpful I thank them!

Everyone was great prior to closing. During my pre-closing walk through I identified several things that needed to be addressed, and the project manager promised that they would be done the day of or after closing. They were not, and many still have not been addressed 2 1/2 months later. In addition, I uncovered multiple additional issues with sloppy workmanship after closing and submitted requests for them to be addressed, they were no acknowledged. I escalated when I had AT&T come to install my internet and found that there was no conduit so internet couldn't be established. At that point, the Project Manager's supervisor met with me and again promised that Pulte would take care of everything within a week. That was a month ago and the only item that has been addressed is the internet. I have made several follow-up calls and have yet to get any results. I was told that the Project Manager would call me last week. I am still waiting on that call. Given the price point of my home (over $800K list) that I should be dealing with sloppy workmanship. In addition, I am very disappointed in the lack of pride in workmanship, lack of customer service and lack of responsiveness. ... More

Confidence in the builder and the quality

We have moved 4 times in 3 years and Pulte has been the best. We have had 2 bad experiences with two other home builders. Be careful of who you buy from!

Excelente construccion y atención

Linda, our Sales Person, was always helpful in answering our questions and showing us the information that we requested. Jeremy, our builder liaison, throughout the finishing process has shown professionalism and the willingness and follow-up to complete items that were requested..

From the initial appointment to after closing, Pulte has shown that they care about the people buying and living in their homes. With thousands and thousands of individual pieces of construction materials coming together through dozens and dozens of workers and trades, issues are bound to happen with any home. Pulte has sought at every turn to keep us informed and make it right. We love our forever home. The Pulte homeowners on our street have the best construction and the least amount of problems.

We were expecting a more seamless and by far a less frustrated home buying process. From a delayed start of construction date to a delayed closing due to a lower appraisal, we have to rank this process lower than our previous purchase years ago with another seller.

Faron Seibel was very efficient in responding to questions. He was highly knowledgeable of the building process.

Paint in home could be a better quality.

While the home by experience was great. Once I moved in, I figured a majority of the items that need to be corrected on our walk-through would have been done. During the construction process, I was visiting the house probably every other day if not every day. After the walk-through, they only fixed or corrected one item off the list for an entire week. Since then I still have 99% of everything on my list not complete completed nor scheduled to be completed and it’s very frustrating. I even have ceiling lights that there is no light switch for so that can’t be used. Very disappointed.

The quality of construction much lower then expected. Pulte uses the cheap materials, the worst appliances such as refrigerator, dish washer, dryer. Subcontractors don't know how to connect it the right way. Most walls are not level, tapers do inside corners of the wall as round, joint tape is visible, painters pint with dirty rollers that all walls have dust under the pain, base bords painted over the dirt from the not swiped floors. Electricians can't install outlets in one level, all outlets above the counter top in different level up to 1" and 1/2. Carpenters installed all doors not level. Entrance door 1/2" of level and can't be closed properly. AC installer doesn't know how to run duct system, some rooms have no air flow some rooms blow air as it hurricane. I can continue with the quality of Pulte construction more, just wondering if anybody cares. ... More

If at all possible be around the construction process, especially the last walk through. Obtain a dedicated responsible realtor to help.

Andra and Steven were so pleasant and kind to help walk me through getting my house built just the way I wanted it. If I had a question or needed anything from them they were back with me with in a very short time. I will totally tell anyone I know looking for a house to got to Pulte. I love my house and I did not have any problems at all. My house was built even before they time that I was told, which was just awesome.

The buying from agent and interior designer was excellent. Not thrilled with pulte mortgage. Little details overlooked but big stuff was mostly right in the build itself. Garage walls not quite square (internal).

I built two Salerno model homes in 2024, closing on both within six months of each other. If I had known what the quality of workmanship would be, I would not have had Pulte build these two homes even though the location was spectacular. I could write a very long review with the problems but mainly I would have to say poor quality of subcontractors. Paul, the building supervisor who took over for Trevor and Glenn tried his best and cared but had way too much to deal with. If it weren't for Paul I would not have closed on the homes. Short list of issues were: Two roof leaks one home. Unprofessional interior paint jobs with drips of paint spread all over the tile in both homes, including bathtubs. Painting both interiors without vacuuming drywall dust. Surround sound rear speakers in both homes not working. Grout in tile of one home was missing in so many spots. Electrical issues. Drywall issues. Outdoor front yard sprinkler system leaks causing plants to die. Both homes had to hire my own landscaper to fix. Fire Sprinkler heads in ceiling falling off continuously. Gas Stove top in one home working and took three visits to finally fix. A/C duct not hooked up to vent so cool air blowing into the attic of dining/ktichen. ... More

Good deal for the area

Everything was fast and easy thanks to all

Lack of training for consultants that are selling the homes. Post build cleaning is not adequate for move in. Dusty , countertops dirty and windows dirty. Company pushes for a 10/10 in order to close on home. Comes back to fix or correct things afterwards.

Liza was great showing different floor plans. She was very quick to respond with any questions.