Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16065 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

16065 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Very Bad Experience.

  • Venkata U.
  • Verified HomeBuyer
  • January 02, 2025
  • McKinney, TX

I was literally cheated with Sales Person. I was not told when i am signing a contract. I bought a corner lot and charged $10000 extra for lot premium saying that i would get extra fencing in back and sixe yard. After construction they mentioned that lot was key-locked lot and dont get any extension for my corner lot. Sakes guy simply said sorry.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

The Pointe

  • Julie P.
  • Verified HomeBuyer
  • January 02, 2025
  • Las Vegas, NV

The home-buying process was average overall. While the transaction went through, there were several cleanup issues that required more attention. There are nails sticking out under the bar that need to removed immediately. The gate was falling down after a few days of moving in. We still need the directions on how to set up the thermostat to our phones. Additionally, the lack of a thank-you gift or gesture from the Pulte realtor felt impersonal and left a lukewarm impression. This could have been handled with more care and attention to detail. We purchased a home from Toll 4.5 years ago ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Very bad experience

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2025
  • Vacaville, CA

We bought a million dollar home and the quality of material used is very sub standard and thats not what is expected. There are issues which were reported during walk through and have not been resolved even after one month of moving in. Lastly, the experience we had was very bad in comparison to other builder we have bought before.

Pulte Homes responded:
We are so sorry to hear that you had such a negative experience. We would like to learn more about your experience so we can make leadership aware of this feedback. Can you please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information? Thank you. ^Abby

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Steve T

  • Steven T.
  • Verified HomeBuyer
  • January 02, 2025
  • Wilmington, NC

It was easy making the purchase and I like the location in Wilmington …I’ve only had a few issues (nothing major) which I guess is normal with a new build. Been here a little over a month and I still find things that aren’t very satisfying but that’s my fault shoulda caught it during the Inspection.Overall happy with the fast responses from contractors when anything mechanical breaks down

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Lack of quality of workman ship

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2025
  • Lake Elsinore, CA

There are numerous small issues, including problems with interior and exterior paint, door knob installations, roofing, stucco, and more.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

It was a great experience in getting on time

  • Mahesha S.
  • Verified HomeBuyer
  • January 02, 2025
  • High Point, NC

Make sure all the items in the Checklist has been covered

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Build Process

  • Kenneth B.
  • Verified HomeBuyer
  • January 02, 2025
  • Midlothian, TX

Project engineer Keith was great. Kept me informed on all construction updates and with pictures.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jason and Leo are top notch

  • Howard C.
  • Verified HomeBuyer
  • January 02, 2025
  • Tucson, AZ

Jason the agent and Leo the site contractor supervisor are both excellent at what they do. they helped me thru the process of buying a new house and getting it built to my specifications. I really appreciate all they did along the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Customer Service

  • Maurice W.
  • Verified HomeBuyer
  • January 02, 2025
  • Canton, MI

Pulte did a great job with the process and the staff is very friendly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Ruth j

  • Ruth J.
  • Verified HomeBuyer
  • January 02, 2025
  • Fort Lauderdale, FL

The service was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great! And Highly Recommended

  • Juan V.
  • Verified HomeBuyer
  • January 02, 2025
  • Naperville, IL

Pulte is a great home builder, and financing with Pulte has made things easier. I highly recommend Pulte as a home builder and to finance your home if needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience.

  • Toren R.
  • Verified HomeBuyer
  • January 02, 2025
  • Columbia Station, OH

Working with Jack, Ed and George throughout the entire process. They were very helpful and made the process super easy. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jeanette

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2025
  • Laurel, MD

It has been a great adventure and Pulte made it easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

See below fornreview

  • Brenda G.
  • Verified HomeBuyer
  • January 02, 2025
  • Jacksonville, FL

Andrew,Tim,Gretchen,Mike and Ally have been great. The craftsman ship of the home is very poor. Lots of issues and many repairs needed. I would not recommend a Pulte home to anyone.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 3

Great

  • Joseph W.
  • Verified HomeBuyer
  • January 02, 2025
  • Peoria, AZ

Great buying experience and exceptional home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was good. Would recommend

  • Harry Y.
  • Verified HomeBuyer
  • January 02, 2025
  • Batavia, IL

Everything went smoothly. Very good at communication

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasantly surprised

  • Kyle H.
  • Verified HomeBuyer
  • January 02, 2025
  • Tucson, AZ

Leo our construction manager was great. All issues were resolved at time of closing.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Would definitely recommend!

  • Brandon C.
  • Verified HomeBuyer
  • January 02, 2025
  • Austin, TX

Pulte was great to work with. We were skeptical at first, but the home is higher quality than expected. Would definitely recommend working with them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer experience!

  • Blake W.
  • Verified HomeBuyer
  • January 02, 2025
  • NEW BRAUNFELS, TX

This is our second Pulte Home. They always do a great job keeping me in the loop and making us feel valued

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager

  • Allan J.
  • Verified HomeBuyer
  • January 01, 2025
  • Tucson, AZ

Construction manager was outstanding

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

No issues with the title company

  • Scott W.
  • Verified HomeBuyer
  • January 01, 2025
  • Peoria, AZ

I have an issue with your responsiveness to issues. We have put multiple requests online to have someone come look at our garage door opener and not heard back. Nobody has called or returned emails. It’s poor form on your end and really is frustrating on a brand new home that we can’t even get a hold of someone.

Pulte Homes responded:
Hi Scott. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please email us at customersupport@pultegroup.com with your address, contact information, and a summary of your concerns. Thank you. ^AF

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Entire process went smoothly and on schedule

  • Robert J.
  • Verified HomeBuyer
  • January 01, 2025
  • Lake Villa, IL

Entire team was extremely professional and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Underwhelming

  • Logan W.
  • Verified HomeBuyer
  • January 01, 2025
  • Zephyrhills, FL

We don’t have access to our own mail and there is no one to reach out to so lack of communication, we spotted multiple imperfections in the home, particularly the tile in our shower is not level.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lack of transparency and poor quality

  • Anonymous
  • Verified HomeBuyer
  • January 01, 2025
  • Lemont, IL

They pitch high quality workmanship, but the product ends up actually being low quality and they don't care to fix it. They stand behind their contracts and legal jargon to justify houses falling apart from year 1.

Pulte Homes responded:
We are so disappointed to hear that you are unhappy with your home and are not receiving efficient responses to your warranty requests. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can look into this situation? Thank you. ^Abby

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Well done!

  • Jeffrey B.
  • Verified HomeBuyer
  • January 01, 2025
  • ALVA, FL

Ground broke 5-21 and closing was 11-8-24. Fast, efficient, communicative and well built. Construction Managers were great and hand off from one to the other was well done. After closing everything became more difficult and communication slowed down. Clearly "warranty" work is not the same priority as gettting the house sold.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Narrow Reviews by Area