Pulte Homes Reviews in Philadelphia, PA

Good workmanship and construction management. Pro-active communications by sales agent.

I love the sales lady Natalie who responded fast n was very polite.

Great value for the money. Detailed finishing work not the finest.

Overall good experience. Issues acknowledged in timely manner, although resolutions have been slow.

The builder was great to work with. The only thing I would recommend is staying on top of the small details (molding, painting, etc.) some of that was poorly done but the house in general was beautiful.

Waiting for several complete actions

Rushed through many items and it sometimes shows, including but not limited to not measuring for levelness and size. But great home warranty team and experience thus far.

The Pulte staff has responded to discussing the issues with us but has been not quite useful in promptly resolving these issues.

A week into moving into our new home I discovered a leak in my front window which has pieces of drywall falling as well as water marks on the wall underneath. Days later I had a new leak in my roof which came through my master bath as well as my kitchen ceiling. I have been reaching out to the warranty company for 3 1/2 weeks now to get my “roof inspection report” and get my home fixed. In addition, I am still waiting for repairs from pre closing to be completed and I continue to watch my sod die. I love my home but these past 6 weeks have been extremely frustrating.

Cheap sub contractors and not paid attention to small details. Have a 16 open tickets regarding all the issues.

Don't trust them. What they say and what they do are 2 totally different things. Was told my garage would have an extra step or 2 into my house. Ended up with 5 steps and a whole landing. I can't fit my car in the garage. Secondly, was told numerous times that I would have a prewire for a light fixture above my dining room table. They installed a prewire for a ceiling fan which is a much smaller box so my chandelier can't be installed correctly. They are saying the ceiling fan prewire is correct. Who would install a ceiling fan above their dining room table? They are very untrustworthy. Overall, my house is beautiful, but Pulte lies. ... More

Quality is not great for the price . Need to work on quality and pricing . We found lot of issues and after sales they never look back to solve the issues.

Overall we love our home because it’s our home but the buying process with Pulte was painful, stressful and not pleasant. There were many times we wondered if we made the right decision. The contractors are just sloppy with their work and the sales people are completely untrustworthy. If the customer experience was better, they’d really be at the top of the game because the home designs are beautiful. Purchase with caution and just know what you’re getting into.

Details is very no good

Poor process in working with new homeowners to assist in the orientation of all the aspects of a new home. We have some early issues and it's difficult to get answers and assistance.

Poor services from warranty department

Used cheap materials & unprofessional job. Very disappointed with Pulte builder. Builder used cheap labor which benefited them only but the buyer had to suffer and comprise with final product being horrible. Everything seemed done with rush just to get it done. I have seen other builder new homes and I am very disappointed with Pulte builder for not putting their buyers satisfaction as Priority.

I’ve had a disappointing experience with Pulte. They make big promises during the contract phase but fail to deliver. There are numerous issues in my new house that I did not expect to see in brand-new construction. My construction manager was unresponsive and seemed indifferent, neglecting to check the quality of materials or the dimensions of rooms, cabinets, and windows as the house was being built. The salesperson was more focused on pushing the closing without addressing the issues we discussed during the final walk-through. Additionally, they planted seeds, trees, and shrubs in the yard 2-3 months before completion but never watered them. By the time of closing, everything was on the verge of dying. My kitchen sink was already scratched before the house was handed over. It appears that Pulte is more focused on starting new projects than ensuring the quality of homes currently under construction. I would not recommend Pulte to anyone, and I won’t consider them for my next home search. Extremely disappointing. ... More

Too many oversights with the final product. Needing constant service requests for the things the builder shouldn't have missed in the first place.

Terrible service. Home not done in accordance with contract or upgrades. Walked away from settlement. Lawsuits threatened. Brutal experience trying to get Pulte to simply complete home in accordance with contract

Very bad execution after closing service is very bad material and build quality so poor whole house make noise floor and steps in just 1 month even doir not closing properly low and cheap quality making cost cutting