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Pulte Homes Reviews in Philadelphia, PA

What Philadelphia Homeowners Have to Say About Pulte Homes.

Read all 81 verified reviews from homeowners that built a new home with Pulte Homes in the Philadelphia area. Philadelphia homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Philadelphia Area

81 Reviews in Philadelphia Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.9

Pulte Homes in Philadelphia Area

View Homes

Customer Reviews

Frustrated

  • Anonymous
  • Verified HomeBuyer
  • August 28, 2019
  • Warminster, PA

A week into moving into our new home I discovered a leak in my front window which has pieces of drywall falling as well as water marks on the wall underneath. Days later I had a new leak in my roof which came through my master bath as well as my kitchen ceiling. I have been reaching out to the warranty company for 3 1/2 weeks now to get my “roof inspection report” and get my home fixed. In addition, I am still waiting for repairs from pre closing to be completed and I continue to watch my sod die. I love my home but these past 6 weeks have been extremely frustrating.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling frustrated, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to socialcare@pultegroup.com with your contact information so we can get in touch with you? --Sarah

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Great experience

  • Anonymous
  • Verified HomeBuyer
  • August 21, 2019
  • Warminster, PA

This is the first time my wife and I have gone with a big builder for a home and the process couldn't have been more smooth. Despite choosing our lot after the structural choices were made, they let us make a few small adjustments that greatly enhanced our enjoyment of the house. During the build process, the super was in contact with us frequently and made himself available to answer any question we had, even getting back to us in a timely manner if he didn't know the answer off the top of his head. We've also talked with our customer warranty rep a few times since moving in for general ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Love my home.

  • Ellison H.
  • Verified HomeBuyer
  • August 14, 2019
  • Warminster, PA

Love my home. Built to our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Field Manager and sales consultant were wonderful, and made the

  • Steven S.
  • Verified HomeBuyer
  • June 18, 2019
  • Warminster, PA

Field Manager and sales consultant were wonderful, and made the experience easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very pleased with whole experience

  • Jennifer H.
  • Verified HomeBuyer
  • June 18, 2019
  • Chester Springs, PA

Very pleased with whole experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great product from a great builder

  • Jeremiah C.
  • Verified HomeBuyer
  • June 15, 2019
  • Warminster, PA

I moved into my new house about 1 month ago and I can’t say enough good things about the home! We live it and we hope to spend many fun filled family years enjoying our house. Thanks Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5