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Pulte Homes

Pulte Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Pulte Homes.

Read all 228 verified reviews from homeowners that built a new home with Pulte Homes in the Charleston area. Charleston homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Charleston Area

228 Reviews in Charleston Area

Star Rating Breakdown

5 ★ 113

4 ★ 50

3 ★ 34

2 ★ 19

1 ★ 12

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.9

Pulte Homes in Charleston Area

View Homes

Customer Reviews

Crossroads

  • Roy B.
  • Verified HomeBuyer
  • July 05, 2022
  • Summerville, SC

This was the worse experience we ever had building a home. We have built 3 other homes in the Charleston area and this was awful right from the mortgage company on. The workmanship is horrendous!!! They rushed building our home and right from the sod, bushes and trees on into the house it is cheap, poorly done, and still not completed after 2 months of our living here!! Even the appliances were wrong! I would never recommend a Pulte home to anyone and would discourage anyone from building with Pulte.I

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not build with Pulte.

  • Danielle L.
  • Verified HomeBuyer
  • January 19, 2022
  • Charleston, SC

Horrible experience, zero customer service, no pride in their work, sloppy, constant mistakes that they never fixed, did not care about the customer at all, just throwing up the house as fast as possible with unqualified workers.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very unhappy in Mount Pleasant, SC

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Mount Pleasant, SC

You will be spending a lot of your time fighting to get repairs completed! They will complete them but you have to fight to get them completed.

Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at socialcare@pultegroup.com so we can help get these repairs completed. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1