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- Charleston, SC

Pulte Homes Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About Pulte Homes.
Read all 231 verified reviews from homeowners that built a new home with Pulte Homes in the Charleston area. Charleston homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Charleston Area
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Customer Reviews
Not a Positive Experience
- Anonymous
- Verified HomeBuyer
- April 15, 2020
- Summerville, SC
The buying process did not meet our expectations. Sales and upper management overall did not seem to be trustworthy. Their main goal appeared to be making a sale and as soon as the contract was signed they became unresponsive. Advertised sales prices were lower in Pulte's website and on MLS than the actual home prices offered for the same homes when we inquired at the sales office. Quality of construction was below expectations. Our home was not professionally cleaned at closing. Almost two months after moving we are still cleaning paint drops and construction dust from corners, floors, ...
Pulte Homes responded:
We are disappointed to hear that you had difficulty at every step of your new home build and you are still experiencing concerns. We thank you for taking the time to share your experience as we are always looking to improve our process. If there is additional feedback you would like to provide or any way that we can assist, please feel free to email customersupport@pultegroup.com and our team will be in touch. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
No Quality at all!
- Carlos S.
- Verified HomeBuyer
- December 25, 2024
- Johns Island, SC
While I like the home overall, the quality that Pulte keeps telling you about does not exist. Over 30 days post close and our punch list still has not been addressed. The end product is not satisfactory and we still have multiple issues with the home. The bandaids are already falling off. The cabinets are cheap. The only upgrades I would recommend are foundational with extended rooms otherwise I would recommend minimal upgrades and do it yourself post close. When it comes to the punch list, they simply remove the tape and not fix the original issue that was taped. And when they actually ...
Pulte Homes responded:
We’re truly sorry to hear that you’re unhappy with the quality of your new home, as this is not the experience we strive to provide. Your feedback is crucial to helping us improve. If there’s anything we can do to assist, or if you’d like to share additional thoughts, please feel free to email us at customersupport@pultegroup.com. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Think Twice Before Buying
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Summerville, SC
Our new home was built to a very poor level of quality. It looks like they used bargain bin/defective sheetrock and trim throughout. Cheapest possible appliances, carpet, cabinets, and paint. Wish I had gone with a different builder.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Crossroads
- Roy B.
- Verified HomeBuyer
- July 05, 2022
- Summerville, SC
This was the worse experience we ever had building a home. We have built 3 other homes in the Charleston area and this was awful right from the mortgage company on. The workmanship is horrendous!!! They rushed building our home and right from the sod, bushes and trees on into the house it is cheap, poorly done, and still not completed after 2 months of our living here!! Even the appliances were wrong! I would never recommend a Pulte home to anyone and would discourage anyone from building with Pulte.I
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Do not build with Pulte.
- Danielle L.
- Verified HomeBuyer
- January 19, 2022
- Charleston, SC
Horrible experience, zero customer service, no pride in their work, sloppy, constant mistakes that they never fixed, did not care about the customer at all, just throwing up the house as fast as possible with unqualified workers.
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very unhappy in Mount Pleasant, SC
- Anonymous
- Verified HomeBuyer
- September 11, 2019
- Mount Pleasant, SC
You will be spending a lot of your time fighting to get repairs completed! They will complete them but you have to fight to get them completed.
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at socialcare@pultegroup.com so we can help get these repairs completed. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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