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Pulte Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Pulte Homes.

Read all 249 verified reviews from homeowners that built a new home with Pulte Homes in the Charleston area. Charleston homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Charleston Area

249 Reviews in Charleston Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Responsiveness 3.9

Pulte Homes in Charleston Area

View Homes

Customer Reviews

Quality and Workmanship Not What I Expected

  • James P.
  • Verified HomeBuyer
  • November 06, 2019
  • Johns Island, SC

Pulte builds homes quickly and the workmanship is very good, however, it is not excellent. In some cases, the workers did not clean up all of their glue, paint, and caulk residues, making move in more work than expected.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality builder with solid product and good after care service

  • Timothy S.
  • Verified HomeBuyer
  • October 10, 2019
  • Johns Island, SC

Pulte builds houses with flair, whether historical architecture or modern and they emphasize livability in their room design and finish options

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Standard builder grade finishes.

  • Michael S.
  • Verified HomeBuyer
  • September 25, 2019
  • Charleston, SC

Standard builder grade finishes. Will need to replace

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - makes home buying easy

  • Lina T.
  • Verified HomeBuyer
  • September 18, 2019
  • Charleston, SC

makes home buying easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very unhappy in Mount Pleasant, SC

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Mount Pleasant, SC

You will be spending a lot of your time fighting to get repairs completed! They will complete them but you have to fight to get them completed.

Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at socialcare@pultegroup.com so we can help get these repairs completed. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Well pleased with my new home.

  • Marveen M.
  • Verified HomeBuyer
  • September 11, 2019
  • Charleston, SC

Pulte builders worked hard and diligently on completing my home. All problems that arise after the move in, were addressed in a timely manner. Tips for potential new home buyers is to make sure you notice everything in your home before closing. Overall, I think that Pulte did an amazing job on my new home. I really love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased

  • Robert T.
  • Verified HomeBuyer
  • September 11, 2019
  • Charleston, SC

Excellent customer service. Beautiful home. Minor paint issues, etc. taken care of promptly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Well built houses for the price

  • Marcus P.
  • Verified HomeBuyer
  • August 07, 2019
  • Summerville, SC

Only been in the house a month. Follow up repairs was a little cumbersome with matching up dates that worked for the builder and the home owner. Still have a pipe in my front yard. The builders says it belongs to the house next to ours, which is still under construction by a different builder. Spoke to the other builder and he states it belongs to Pulte.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Excellent

  • Chandra K.
  • Verified HomeBuyer
  • August 06, 2019
  • Mount Pleasant, SC

Best people & staff with right experience to guide customers to buy a new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Misleading

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2019
  • Summerville, SC

Consumers should be allowed to go to the design center prior to finalizing the contract as the design center adds 10's of thousands of dollars to the purchase price. This not revealed up front. They build the homes too quickly and do not give enough attention to quality. The materials used are not good quality and the subcontractors are not supervised and they do very poor work. The homes are very expensive with cheap materials used so the profit margin is high and the consumer does not get a quality product

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Pulte review - New community "OK"

  • Anonymous
  • Verified HomeBuyer
  • July 01, 2019
  • Johns Island, SC

Some details of lot layouts and community buildout were not shared prior to purchase as most would expect. Parts of the community with excellent retention of shade trees and landscaping, other areas not. Overall an OK experience at the Oakfield price point with minor issues post-move in. Paint quality is absolute builder grade and some of the recessed light fixtures were not well installed. Paint will mark easily forcing repainting after movers. The houses go together quickly. A very nice kitchen (which had 3 separate upgrades by us) but the wall between the pantry (a nice feature) and ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Excellent buying Experience!

  • Thomas N.
  • Verified HomeBuyer
  • June 27, 2019
  • Summerville, SC

The Pulte team has been extremely responsive before, during and after the sale. I appreciate the quick response to any issues may have hd.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Generally happy - but not tatally

  • Timothy N.
  • Verified HomeBuyer
  • June 25, 2019
  • Johns Island, SC

Disappointing that we had to pay almost $2000 for a light gray paint throughout the house instead of the standard white - and its MATTE paint! You have no choice in finish. Every little nick and fingerprint shows. Don’t waste your money - repaint yourself. We’ve talked to other owners who just leave paintbrush and paint can handy for retouches before anyone comes over. That is crazy. Stove damaged upon install - hard to believe no one knew! I tried to bake and flames burnt the flooring underneath the stove. Took over a week to get a new one. The painters are very sloppy - paint on glass ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

I love Pulte!

  • Lisa F.
  • Verified HomeBuyer
  • June 25, 2019
  • Johns Island, SC

Pulte made the experience of building a home from a distance so remarkably easy (we recently moved from NJ to SC). Our construction manager, Travis was awesome as was our sales manager, Hannah. The team goes above and beyond to make sure you are completely satisfied and happy. Our home is quality built and beautiful. We love it! The value you get at Pulte’s Oakfield Community is superior. We are so happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

One of the top builders in the nation

  • Surinder S.
  • Verified HomeBuyer
  • June 19, 2019
  • James Island, SC

We bought a townhome ready to move in. The whole team was very helpful in describing the design and energy saving features, upgrades and warranty details. They delivered what they promised and took care of all punch list items in a timely fashion. Diane and Jacob were especially helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very satisfied

  • Terry P.
  • Verified HomeBuyer
  • June 19, 2019
  • Summerville, SC

Our overall experience with Pulte from lot selection to home construction was pleasant. Nice people with which to work who were always quick to answer our questions. Disappointed in lack of some options available however (brick border of front porch, upgraded exterior paint, more choices in interior colors). Field project manager was exceptionally helpful and concerned with our satisfaction at all stages of construction. My independent inspector help to identify small but important items to be corrected. No problem from Pulte. Inclusion of fence, sprinkler system and USAA discount very nice ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte was great and very helpful

  • Kyle P.
  • Verified HomeBuyer
  • June 18, 2019
  • James Island, SC

Pulte was great and very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Properly addressing concerns in a timely manner

  • Rachel K.
  • Verified HomeBuyer
  • June 11, 2019
  • Johns Island, SC

Properly addressing concerns in a timely manner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house and location horrible experience

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2019
  • Mount Pleasant, SC

We love our house and location but we had no shortage of issues from the very beginning and all the way through in working with Pulte. There is a clear leadership issue in this region. I would buy one of their spec homes but I wouldn't build with them ever again in South Carolina. The location is key and the houses are beautiful once they're done just be prepared to fight for what's right along the way.

Pulte Homes responded:
We're so sorry you had a negative experience and we'd like to learn more about what happened and how we can do better. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Pulte Home

  • Kenneth N.
  • Verified HomeBuyer
  • May 22, 2019
  • Johns Island, SC

The build process went well. We were kept updated on progress. Our home is beautiful and we love all the features. The sales associate was really helpful in finding our lot. The design associate was very good at helping us decide on what options we wanted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Very attentive staff

  • Donna D.
  • Verified HomeBuyer
  • May 14, 2019
  • Charleston, SC

The sales agent and project manager were very attentive and helpful, however they have left the company, so now that I’m moved in, I will have to see how helpful Pulte is to any problems associated with the house. I do have a pest problem and have contacted HOA, but have not heard back regarding outside spraying for insects

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte is awesome

  • Alexander S.
  • Verified HomeBuyer
  • May 01, 2019
  • Mount Pleasant, SC

Pulte was awesome to deal with throughout the entire building and buying process. Great people and made everything a joy and very easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my Magnolia

  • Elsa I.
  • Verified HomeBuyer
  • May 01, 2019
  • Johns Island, SC

Pulte is a quality builder. My home experience has been very satisfactory! A few issues have cropped up but Pulte has been pretty fast to respond with quality fixes for the issues. I feel confident in my purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - So happy with our new home!

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2019
  • Mount Pleasant, SC

So happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5