Pulte Homes Reviews in Charleston, SC

We love our new Pulte home!

This was the worse experience we ever had building a home. We have built 3 other homes in the Charleston area and this was awful right from the mortgage company on. The workmanship is horrendous!!! They rushed building our home and right from the sod, bushes and trees on into the house it is cheap, poorly done, and still not completed after 2 months of our living here!! Even the appliances were wrong! I would never recommend a Pulte home to anyone and would discourage anyone from building with Pulte.I

My closing date was postponed 6 times. And I was misinformed about the 2 parking space . Horrible communication with the builder very disappointed.

Tie in to Pulte Mortgage with closing cost incentive was a plus. Quality of painting on doors and trim, and some wall areas could have been better.

I was very excited about building this home because I knew it would be our forever home. I have had 4 other homes, 3 of which we had built. I have never felt so frustrated about this process. The carelessness in workmanship has been so disappointing. Thankfully, we have ended up with a nice home but some changes really need to be made with this builder.

We are very disappointed with our pulte purchase. During our pre-construction meeting we were showed by our project manager plygem fold out windows we were getting with the house. After we moved in, we discovered pulte switched out all of the windows without our knowledge. No email or phone call. The windows we received do not fold out. We asked pulte about replacing the windows and they refused. We also had no hot water when we moved in. We had to call an emergency plumber to get hot water. We had versions issues such as the house was not cleaned when we moved in. There was blood behind the master tub. A jumper duct was missing and we had a mismatch of cabinet doors. There was no attention to detail by our project manager what so ever. Till this day, our project manager has failed to reach out over the window issue. We spent 700k for this house and we are very disappointed how the process went. ... More

You can’t make a mistake with Pulte…their customer experience should set precedent for other businesses! I will go out of my way to use Pulte if I ever choose to go down this path again!

The reason we chose Pulte was because of our Sales Rep Emily .. who sadly moved mid way through the build. She was amazing and a true asset to your team. Our PM Joe really went to bat to get things completed for us. He stayed in communication and on top of work orders. We appreciate he kept his promise to us.

We started out super excited, this was to be our dream house and the home we would grow old in together! We had simply the BEST Project Manager Ever! Race answered all my questions, he was quick to address both questions and concerns, He really went the extra mile to make sure everything was perfect, however.........at closing, there was an issue with the hardwood floors, I was so upset, we had hardwoods through the entire house.........Race jumped into action! He determined the exact issue and what caused it, he scheduled multiple people to come in and evaluate the issue and try to fix it, after exhausting all repair options he is having them replaced. What does this say about Pulte and Race? Well they stand behind their product, they make it right and what you to be happy. If we ever do decide to move again, ( which i really doubt, but you never know) I will certainly pick Pulte over other builders, ( i have built 5 houses in my life....so far LOL) I could only hope Race is still with them! Conclusion, Pulte is a great company with high standards, am i saying everything is always perfect? No, but they make it right if something does come up. ... More

Quality of the home has been great and every Pulte employee has exceeded our expectations!

Pulte rushed delivering our home; therefore, quality suffered significantly. Workmanship was very poor overall; the lack of oversight of the contractors is evident everywhere. The warranty department has been very responsive in fixing issues, but with much inconvenience to us since we already moved-in. The fixes are also very poor as far as workmanship goes. This is the third new house I have owned and by far the worst quality and moving-in experience. Previous builders were D.R. Horton and Lennar.

We had an excellent experience building with Pulte. They did amazing work building our first home and I would highly recommend them to anyone!

The level of customer service we received from the on-site sales agent was exceptional. From the very beginning, through to completion of our home building process, she communicated with us on a regular basis. She responded quickly to all of our questions honestly and professionally, which was so very much appreciated since we were moving from another state and unfamiliar with some local practices. It was a genuine pleasure to work with someone who was so positive, knowledgeable and efficient.

Yes, we had a wonderful experience. Very positive!

Pulte was overall very good to work with and produce a reliable home. Our field manager was great and made the whole experience much more enjoyable.

These homes are basically a slam dunk. Pulte hires contractors to perform the associated task for all trades. The companies do not provide sufficient training and oversight to verify the particular trades have performed their crafts correctly. Pulte is also guilty of the same lack of quality control. Pre-closing punch list are not completed at closing and obtaining the attention toward completing punch list concerns is a struggle after closing. Important irregularities are missed by Pulte's home inspection in their efforts to close on homes. Missing components are craftsmanship, pride and quality. ... More

Porter and race made the whole experiment smooth and pleasant. They didn’t hesitate to work after hours and responded within seconds at any issues. Pulte homes has 2 greet employees in these 2

Monitor your house as it is being built. Subcontractors seem to have no pride at least in the work they did on my house. The builder manager did make it right to make sure things were fixed. Do not build during COVID and while supplies are low.

Let’s just say that there were/are multiple issues

Overall I would recommend Pulte to anyone as they were as professional as they could be - including their mtg process

Honest and trustworthy. Knowledgeable

We were pretty disappointed in the condition of the home at close. We found all kinds of issues with the painting and we find more every day. Lots of dings in the wood that were just painted over, a poor paint job overall with many areas were the paint ran down the wall or peeled away where a door was closed with wet paint. So many painting issues that we’ll probably need to repaint the interior ourselves. The garbage disposal didn’t work at move in, cracked areas in the trim, the front door handle missing screws etc. We are really disappointed in the poor attention to detail and the responses to our service requests has been slow. If we could do it over we probably wouldn’t have moved forward with this build. ... More

Overall I am very satisfied with our purchase. I would say the disappointment comes in the details. I wouldn't close on your home until every defect is corrected. It's been 3 months since I closed on my house and I still haven't gotten corrected several things that should only take someone a few hours to come and fix.

Horrible experience, zero customer service, no pride in their work, sloppy, constant mistakes that they never fixed, did not care about the customer at all, just throwing up the house as fast as possible with unqualified workers.

We love South Carolina and Oakfield had great eye appeal as we drove through the development. We felt it checked our boxes. However, the quality of the built is mediocre at best and we feel the cost of the house was way too expensive for the workmanship/quality that was delivered. Unfortunately, we feel we will have many repairs to make along the way. They have already begun.